# UniTalk Software Reviews, Demo & Pricing - 2026 > Review of UniTalk Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/voip/unitalk-profile --- [Home](https://www.softwareadvice.com/) / [Business Phone Systems Software](https://www.softwareadvice.com/voip/business-phone-service-comparison/) / UniTalk Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # UniTalk 2026: Benefits, Features & Pricing Wondering if UniTalk is right for your organization? Our Business Phone Systems Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview UniTalk 5.0 [(6)](https://www.softwareadvice.com/voip/unitalk-profile/#reviews) Pricing Starting at $35.00 per month ### About UniTalk UniTalk is a cloud-based phone system catering to businesses seeking an IP-based telephony solution to streamline communication workflows. UniTalk provides SIP trunking to connect VoIP systems to the public phone network. It includes IVR and call-tracking features to help users manage inbound calls. UniTalk enables SMS messaging for text notifications. An application programming interface (API) allows users to integrate UniTalk with other business systems. Wondering if UniTalk is right for your organization? Our Business Phone Systems Software selection experts can help you in 15 minutes or less. ## UniTalk User Interface ## Popular UniTalk Alternatives Main Product UniTalk 5.0 [(6)](https://www.softwareadvice.com/voip/unitalk-profile/#reviews) Ratings Breakdown - 4.17Ease of use - 4.50Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $35.00 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.62Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [800.com](https://www.softwareadvice.com/voip/800-com-profile/) 4.7 [(339)](https://www.softwareadvice.com/voip/800-com-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.61Value for money - 4.66Customer support - 4.62Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/) 4.6 [(918)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/) Ratings Breakdown - 4.54Ease of use - 4.53Value for money - 4.54Customer support - 4.55Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) 4.4 [(466)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.28Value for money - 4.09Customer support - 4.40Functionality Pricing Starting at $350.00 per year Get Price Alternative Product [RingEX](https://www.softwareadvice.com/call-center/office-profile/) 4.2 [(1204)](https://www.softwareadvice.com/call-center/office-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 4.05Value for money - 4.01Customer support - 4.27Functionality Pricing Starting at $30.00 per month Get Price ## UniTalk Pricing and Plans Starting price: $35.00 per month Free Trial Free Version Startup $35.00 per feature, per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## UniTalk Features - Popular features found in Business Phone Systems Auto-Dialer Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Mobile Access PBX Virtual Call Center - More features of UniTalk Activity Tracking Alerts/Notifications API Automatic Call Distribution Callback Scheduling Call Center Management Call Conferencing Call Disposition Caller ID Call List Management Call Reporting Call Scripting Call Tracking Call Transfer Chat/Messaging Communication Management Computer Telephony Integration Contact Management CRM Employee Directory Interaction Tracking IVR Monitoring Multi-Channel Communication Predictive Dialer Queue Management Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Reporting & Statistics SMS Messaging Third-Party Integrations Voice Mail ## UniTalk Integrations Zoho CRM Integration rated undefined from -1 review Creatio CRM Integration rated undefined from -1 review monday.com Integration rated undefined from -1 review Pipedrive Integration rated undefined from -1 review Google Chrome Integration rated undefined from -1 review ## UniTalk User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.2 Value for money 4.5 Customer support 5.0 Functionality 5.0 Have you used UniTalk and would like to share your experience with others? Jane D. Verified reviewer Financial Services 11-50 employees Used daily for less than 12 months Review source Reviewed June 2023 Working with IP-telephony and UniTalk virtual PBX 5 Thanks to UniTalk services we solved many problems for our business. Instead of a large number of phone numbers we started to use multichannel phone numbers from UniTalk. Automatic distribution of incoming phone calls helped to increase managers' work efficiency. Thanks to the integration, a lead is automatically created for each phone call in the CRM - it's very convenient. After implementing the virtual PBX we have reduced costs and increased efficiency. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Our team carefully chose a telephony provider. Particular attention was paid to quality of service, speed of technical support, integration with other systems and automation of our business processes. All these requirements are met by UniTalk. Cons: There is no German and Turkish language in user's personal account. The developers promised to add them soon. There are a lot of settings in the member's area and it is difficult to deal with them independently. I had to contact technical support. Vendor Response Thank you for your feedback! Replied July 2023 Read More Tetiana B. Verified reviewer Accounting 11-50 employees Used daily for less than 12 months Review source Reviewed June 2023 Experience with UniTalk virtual telephony 5 We use multi-channel phone numbers and UniTalk virtual PBX allows to handle all calls from our customers. Thanks to the configured scripts we do not miss any calls from our customers. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Quality telephony is very important to our business. UniTalk IP-telephony provides good quality communication. Wide functionality allows to automate many processes. Another very convenient thing is phone numbers of different countries that UniTalk provides. UniTalk telephony allows you to integrate with the necessary systems, for example CRM. Cons: We did not find any significant disadvantages, but the UniTalk user interface has only English, Polish and Ukrainian languages. The development team promised us to add other languages soon. Vendor Response Thank you for your feedback! Replied June 2023 Read More AP Anton P. Verified reviewer Outsourcing/ Offshoring 201-500 employees Used weekly for less than 12 months Review source Reviewed October 2024 The review about UniTalk 5 Using UniTalk has been a hassle-free experience. The platform works efficiently, with minimal downtime, and the features have been easy to set up and use. We appreciate the level of reliability it brings to our communication needs. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What we like most about UniTalk is the high-quality services, excellent communication, and responsive technical support. Cons: The limited language options in the personal account interface were the only downside we encountered with UniTalk. Read More VR Valeria R. Verified reviewer Marketing and Advertising 11-50 employees Used daily for less than 12 months Review source Reviewed June 2023 The feedback of our company about work with virtual PBX UniTalk 5 UniTalk analyzes every phone call of our clients. We collect information about what kind of advertising works well and what doesn't. We receive information even about what keyword phrase from advertising came to us and called the client. Now we can see all the phone calls in the analytics. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: In order to fulfill our tasks we needed to analyze which advertising company customers come to us and make an order by phone. Thanks to UniTalk colltracking and integration with Google Analytics we collect and analyze data on every phone call. This has resulted in significant improvements in our advertising strategy. Cons: We have not been able to make the necessary adjustments in the Virtual PBX to connect Coltracking to collect analytics on phone calls. There is a lot of technical documentation, but no time to study it. The technical support helped us. Vendor Response Thank you for your feedback! Replied June 2023 Read More VD Valeriia D. Verified reviewer Information Technology and Services 51-200 employees Used daily for less than 12 months Review source Reviewed February 2024 Our review about work with UniTalk 5 To determine our future business strategy, we needed to test several hypotheses. It would be expensive to hire additional employees for this purpose, and we couldn't involve our own staff either, otherwise we would have to free them from their current tasks. UniTalk offered us to connect the Voice Robot service for this purpose. Thus, we quickly tested our hypotheses without involving additional resources and now know how to proceed. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I like working with UniTalk. They have modern products, a customer-oriented approach, affordable prices, and good technical support. We plan to use their other services as well. Cons: Without the help of technical support, it is difficult to understand the settings of your personal account, you need to devote additional time. However, if you contact UniTalk technical support, they will quickly answer all your questions. Read More MD Maria D. Verified reviewer Management Consulting 2-10 employees Used daily for less than 12 months Review source Reviewed November 2022 Feedback on the work of virtual telephony from Unitalk 5 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: It is very important for our business to stay in touch with customers. We are grateful to the company for the good quality of our telephony services. We have been using the services for a very long time, but every day we learn about new features - a very functional product. Cons: Due to the great functionality, it is immediately difficult to understand where and what is located. We were helped by customer support, so we worked non-stop. Vendor Response Thank you for your feedback! Replied June 2023 Read More Showing 1 - 6 of 6 Reviews ## Other Top Recommended Business Phone Systems Software [RingEX](https://www.softwareadvice.com/call-center/office-profile/) **4.2** (1204) Recently recommended **18** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (565) Recently recommended **11** times [Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) **4.7** (41) Recently recommended **7** times [DialedIn CCaaS](https://www.softwareadvice.com/call-center/chasedata-profile/) **4.8** (325) Recently recommended **5** times Stuck Between Options? Our experts can help you compare UniTalk with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice