Verizon UCCaaS is a cloud-based unified communication and collaboration solution that enables employees in an organization to interact and work in a collaborative virtual environment. It also offers hybrid solutions that work as an extension of the organization’s existing on-premise applications.
Verizon UCCaaS provides users voice and video communication features that integrate with Microsoft Outlook, as well as enterprise resource planning (ERP) and customer relationship management (CRM) applications, such as SAP and Salesforce. Verizon UCCaaS also offers users various Cisco functionalities, such as Cisco Jabber, Cisco Expressway, Cisco Emergency Responders and more.
Additionally, using Jabber Client, Verizon UCCaaS enables users to prioritize calls during peak times on any Verizon 4G LTE-enabled device. The solution also enables users to start audio conferencing and video collaboration from any location and device.
Verizon offers support via phone and email.