Verizon UCCaaS is a unified communication and collaboration service that enables employees in an organization to interact and work together in a collaborative virtual environment. It offers cloud-based services as well as hybrid solutions that work as an extension of the organization’s existing on-premise applications.
The solution provides voice and video communication features that integrate with Microsoft Outlook, as well as enterprise resource planning (ERP) and customer relationship management (CRM) applications, such as SAP and Salesforce.
Verizon UCCaaS also offers major Cisco functionalities, such as Cisco Jabber, Cisco Expressway, Cisco Emergency Responders and many others.
Using Jabber Client, Verizon UCCaaS can prioritize important calls during peak times on any Verizon 4G LTE-enabled device. This solution enables users to start audio conferencing and video collaboration from any location and device. These services can also be deployed in a private cloud for higher security and availability.