VirtualPBX Software
VirtualPBX is a cloud-based phone solution that caters to small and midsize businesses and provides them PBX and business communication features such as auto attendants, voicemail-to-email and more.
VirtualPBX also offers 4G LTE mobile, email-to-fax, hot desking and employee directories to the users. Entrepreneurs and one-person shops features include a toll-free number, customizable greetings and music-on-hold and voicemail.
VirtualPBX offers small businesses custom features such as advanced transfers, business and holiday hours and teleconferencing that helps them to manage their business operations. Medium to large businesses can make use of inbound call recording and direct inward dial (DID) numbers that enable callers to skip greetings and dial the party or department directly.
Enterprise businesses can integrate the solution with Zapier and Webhooks and integrated Salesforce CRM system. VirtualPBX offers services on a monthly subscription basis that includes support via phone and email.
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Softphone interface -
Call recording -
Message handling -
Reports -
Call routing -
Fax center
Supported Operating System(s):
Windows 7, Mac OS, Web browser (OS agnostic), Windows 8
3 Reviews of VirtualPBX
Greg from ADS Florida
Specialty: Professional Services
May 2015
May 2015
Fantastic, Great Product
Likes Best
Easy to work with, very flexible, really nice team to work with.
Likes Least
User interface could be updated but is definitely workable.
Recommendations
Nothing, really - straight forward product that does what it says it will.
May 2018
May 2018
Communication made easy, FINALLY!
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros
VirtualPBX made it easy for every member on my team to communicate effectively and without time being wasted on setting up calls and making sure each member was present.
Cons
I think the visual layout could have been more visually pleasing, from a creative standpoint, but other than that this is a great app.
Dany from LifeSource Adventist Fellowship
March 2018
March 2018
Started using a VoiP system a few years ago and we've been very happy with it.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
Probably my favorite thing about Virtual PBX is the ability to place and receive calls from "the office" from just about anywhere. Their "follow me" features are very convenient. I also love they they are saving us a considerable amount of money on a monthly basis compare to the local phone company.
Cons
As always, setting things up can be a bit challenging the first time and it's not the most user friendly UI. However they customer support has always been top notch.
