# VirtualPBX Software Reviews, Demo & Pricing - 2026 > Review of VirtualPBX Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/voip/virtualpbx-profile --- [Home](https://www.softwareadvice.com/) / [Call Recording Software](https://www.softwareadvice.com/call-center/call-recording-comparison/) / VirtualPBX Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # VirtualPBX 2026: Benefits, Features & Pricing Wondering if VirtualPBX is right for your organization? Our Call Recording Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview VirtualPBX 4.7 [(38)](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/#reviews) Pricing Starting at $15.00 per month ### About VirtualPBX VirtualPBX gives you a complete business phone system for $15/user/month with every feature already included. No confusing plans. No feature gates. No surprises. Just smarter voice for your business, whether your team is at a desk, on the road, or working from home. Add AI FrontDesk whenever you're ready for intelligent 24/7 call handling, and grow into advanced messaging or contact center capabilities as your needs evolve. Most importantly, you're backed by knowledgeable, U.S.-based support from people who genuinely know the platform and understand small business. Because having the right technology is important—but having the right people behind it matters too. Wondering if VirtualPBX is right for your organization? Our Call Recording Software selection experts can help you in 15 minutes or less. ## VirtualPBX User Interface ## Popular VirtualPBX Alternatives Main Product VirtualPBX 4.7 [(38)](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/#reviews) Ratings Breakdown - 4.43Ease of use - 4.53Value for money - 4.68Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.62Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [800.com](https://www.softwareadvice.com/voip/800-com-profile/) 4.7 [(340)](https://www.softwareadvice.com/voip/800-com-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.61Value for money - 4.66Customer support - 4.62Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/) 4.6 [(918)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/) Ratings Breakdown - 4.54Ease of use - 4.53Value for money - 4.54Customer support - 4.55Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) 4.4 [(466)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.28Value for money - 4.09Customer support - 4.40Functionality Pricing Starting at $350.00 per year Get Price Alternative Product [RingEX](https://www.softwareadvice.com/call-center/office-profile/) 4.2 [(1204)](https://www.softwareadvice.com/call-center/office-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 4.05Value for money - 4.01Customer support - 4.27Functionality Pricing Starting at $30.00 per month Get Price ## VirtualPBX Pricing and Plans Starting price: $15.00 per month Free Trial Free Version Smarter Voice $15.00 per user, per month Plan includes: - Unlimited Local Minutes in the US, Canada, & Mexico - Free Local Number (per user) - Call Forwarding Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## VirtualPBX Features - Popular features found in Call Recording Activity Dashboard Automatic Call Distribution Call Center Management Call Monitoring Call Tagging Call Transcription Computer Telephony Integration Event Triggered Actions File Transfer Interaction Tracking IVR Recording - More features of VirtualPBX Access Controls/Permissions Activity Tracking AI Copilot AI Summarization Alerts/Escalation Alerts/Notifications API Archiving & Retention Audio/Video Conferencing Auto-Dialer Automated Attendant Automated Responses Blended Call Center Callback Scheduling Call Center Integration Call Conferencing Call Disposition Caller ID Caller Profiles Call List Management Call Logging Call Queues Call Recording Call Reporting Call Routing Call Screening Call Tracking Call Transfer Call Whispering Chatbot Chat/Messaging Collaboration Tools Communication Management Conferencing Contact Database Contact Management CRM Customizable Caller ID Customizable Reports Dashboard Electronic Faxes Employee Directory Fax Management File Sharing For Cloud Phone Systems Generative AI Group Messaging Inbound Call Center Live Chat Manual Dialer Mass Texting Mobile Access Monitoring Multi-Channel Communication Multi-Language Multi-User Collaboration On-Demand Recording Online Voice Transmission Outbound Call Center PBX Performance Management Performance Metrics Projections Queue Management Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Remote Access/Control Reporting/Analytics Reporting & Statistics Ring Groups Role-Based Permissions Scheduled Messaging Scheduled Recording Sentiment Analysis Single Sign On SIP Trunking SMS Marketing SMS Messaging Softphone Surveys & Feedback Tagging Text to Speech Third-Party Integrations Trend Analysis Two-Way Audio & Video Unified Communications Video Chat Video Conferencing Virtual Call Center Virtual Extensions Virtual Voicemail Voice Mail Voicemail Transcription Voice Recognition VoIP VoIP Connection ## VirtualPBX Integrations Dropbox Business Integration rated undefined from -1 review Salesforce Platform Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Asana Integration rated undefined from -1 review HubSpot CRM Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review See all 13 integrations ## VirtualPBX User Reviews Overall Rating 4.7 Ratings Breakdown 5 84% 4 11% 3 3% 2 0% 1 3% Secondary Ratings Ease of Use 4.4 Value for money 4.5 Customer support 4.7 Functionality 4.6 Have you used VirtualPBX and would like to share your experience with others? Touta C. Verified reviewer Apparel & Fashion 2-10 employees Used daily for less than 2 years Reviewed February 2019 Best customer service 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Overall it’s the only one I can use as wish before I find them I did try many others. Cons: The customer service is impeccable and knowledgeable Read More AJ Andrew J. Verified reviewer Insurance 11-50 employees Used daily for more than 2 years Review source Reviewed March 2024 Years of outstanding service 5 9 years using them and only good things to report. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The products and services are great but the level of service is exemplary. Cons: Some international numbers (few) are not available through them but are available elsewhere. Read More AG Abdul G. Verified reviewer Telecommunications 11-50 employees Used daily for free trial Review source Reviewed September 2023 Average and needs improvement 3 We have decided to eliminate VitualPBX from our selection Ratings Breakdown 2 Ease of use 3 Value for money 2 Customer support 3 Functionality Pros: Compared to other systems, VirtualPBX is average Cons: Support and the introduction to the system was poor. Read More CR Carlos R. Verified reviewer Insurance Self-Employed Used daily for more than 2 years Reviewed April 2024 Sole Practitioner 5 I enjoy the convenience. As long as I have my cell and my laptop, I have my office. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: No infrastructure needed. I enjoy the convenience. As long as I have my cell and my laptop, I have my office. Cons: I do not have any complaints about the service. Read More VR Verified Reviewer Retail 2-10 employees Used weekly for more than 2 years Reviewed January 2019 Stellar Customer Service 5 Port in Toll free number to existing account. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Ease of use, working with customer service. Cons: A tad confusing but, VPBX offers excellent support/explanations Vendor Response Thanks for reviewing VirtualPBX! We really appreciate your positive feedback on our 24/7 customer support and the user-friendliness of Dash. We are always here if you need us to clarify anything. Feel free to contact support@virtualpbx.com if you have any further feedback or questions for our team. Replied January 2019 Read More JV Joshua V. Verified reviewer Automotive 2-10 employees Used daily for more than 2 years Reviewed March 2019 Great Service! 5 I have been using VirtualPBX for almost 10 years. I was a little confused at first being new to this type of service but the customer service is amazing and one call gets you all set up! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Customer Service is top notch. Feature rich platform Cons: nothing really. it was a little confusing getting things ported at first but customer service helps get it figured out Read More Joshua M. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 6 months Reviewed February 2019 Terrific SMB Solution 5 We were using a GVoice line that forwarded to a cell as our main business line. As you can imagine, that got old quickly. So we started looking for a solution and found VirtualPBX. It was exactly what we were looking for. They made it incredibly easy to build out a Virtual Receptionist, build multiple custom mailboxes, and forward voicemail emails to the right people internally. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The team at VirtualPBX made it incredibly easy to add much needed functionality to a phone solution for our small business. Cons: I'm finding it difficult to identify something I don't like about the software... Read More VR Verified Reviewer Broadcast Media 2-10 employees Used weekly for more than 2 years Reviewed March 2019 Great Customer Service 5 Makes my business look, good Ratings Breakdown 5 Ease of use 4 Functionality Pros: I have used them for over 10 years..have been very pleased, with the system and customer service Cons: I cant find anything that ,I do not complain about Read More JO Jason O. Verified reviewer Security and Investigations 11-50 employees Used weekly for less than 12 months Reviewed January 2019 5 year customer 5 Overall I’ve been very happy with the service and it’s a inexpensive alternative to answering services Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use system once I set it up and when I did have a problem it was corrected easily Cons: Only problem I had was the switch over from old software to new software, I had a problem with calls no longer being forwarded but it was quickly resolved Read More VR Verified Reviewer Self-Employed Used monthly for less than 6 months Review source Reviewed May 2018 Communication made easy, FINALLY! 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: VirtualPBX made it easy for every member on my team to communicate effectively and without time being wasted on setting up calls and making sure each member was present. Cons: I think the visual layout could have been more visually pleasing, from a creative standpoint, but other than that this is a great app. Read More Showing 1 - 10 of 38 Reviews Load More Reviews ## VirtualPBX Popular Comparisons [Ringover vs VirtualPBX](https://www.softwareadvice.com/voip/ringover-profile/vs/virtualpbx/)[800.com vs VirtualPBX](https://www.softwareadvice.com/voip/800-com-profile/vs/virtualpbx/)[Nextiva vs VirtualPBX](https://www.softwareadvice.com/compare/2683-Nextiva/vs/160417-virtualpbx/) ## Other Top Recommended Call Recording Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **5** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (565) Recently recommended **5** times [Amazon Connect](https://www.softwareadvice.com/call-center/amazon-connect-profile/) **4.5** (94) Recently recommended **4** times [Convin](https://www.softwareadvice.com/speech-analytics/convin-profile/) **4.9** (232) Recently recommended **3** times Stuck Between Options? 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