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Vodia PBX User Reviews
OVERALL RATING
Showing 1 - 5 of 16 reviews
Anonymous
Company size: 11-50 employees
Time used: Less than 2 years
Review Source: Capterra
May 2018
I got an answer from support very quickly, for a question that I spent many hours working on my own.
Pros
it is hosted remotely, so I don't have to worry about maintaining hardware or software for the phone system.
Cons
It is still very complex. PBX administration is difficult if you are not knowledgeable about it. My shortcoming more than the software
Malcolm
Company size: 11-50 employees
Industry: Information Technology and Services
Time used: Less than 2 years
Review Source: Capterra
August 2020
Great for 1 -1000 users
I cannot complain, as they offer a great solution for a fair and flexible price. Now that they have integrated Microsoft Teams into their platform, it hjas been a huge advantage to us.
Pros
We started using Vodia because a 3rd party vPBX provider we were using, had this as their platform. We found it reliable and easy to use. We then decided to cut out the middleman and setup our own vPBX solution for our clients. It was simple and easy to setup and offers us the type of solution we were after for our clients
Cons
As with most mature platforms, the documentation is either missing or out of date for some areas. This has not really been a problem as their Forum and Support are easy to search and navigate.
Reasons for choosing Vodia PBX
Too expensive and complicated, also not really suited to whitelabel solutions
Randy
Company size: 11-50 employees
Industry: Telecommunications
Time used: Less than 6 months
Review Source: Capterra
May 2019
Feast or Famine
Overall, while I think the system can do everything that I need and want it to do, I can't implement it because they just tell you to consult their documentation which I find to be circular and outdated. If the manufacturer can't support you, then you either have to find someone who can or use another platform. The latter is what we will probably end up doing.
Pros
There are a great many features. System can do just about anything. Properly priced.
Cons
Support -- Although it is US Based, if you choose this software you had better enjoy just tinkering around with things until you get the system to work as you want it to. They will tell you that they do not have the time, manpower or desire to train you one on one. They do offer training classes but then you need to spend money for flight, car and hotel. They have yet to announce any West Coast USA training dates.
Andreas
Company size: 1 employee
Industry: Telecommunications
Time used: More than 2 years
Review Source: Capterra
December 2019
Vodia - Great entry to starting your own VoiP business
Solid and is hosted entirely in AWS makes this an unreal service offering. The system has been hardened over the last 15 years and its community is quite supportive.
Pros
The system is probably one of the most flexible systems architecturally speaking whereby you have a true multi-tenant PBX. Setting up domains, live call tracking, CRM integrations with ZTP (zero-touch provisioning) for multiple brands of IP Phones and with pricing that makes sense that is based on simultaneous call paths as opposed to per extension billing makes it a no brainer!
Cons
Missing a mobile soft client that should be part of the offering and a video conferencing piece is what is necessary to round off a solid offering. Although you can program Bria client or another third party client there is no auto-provisioning mechanism in place and requires intervention / client holding.
Reasons for switching to Vodia PBX
It was not
Waldi
Time used: More than 2 years
Review Source: Capterra
March 2018
Vodia is a flexible, expandable multi-client VoIP solution, 10 min to set up and 2 min to back up.
Pros
The ease of setting up a new server is awesome! - for hundreds of separate customers each with tens of extensions takes a few minutes. (or tens of customers with 100s extensions)... Then you can backup a complete customer domain with one click, restore it to another server with one click and go live... We can deploy a new customer (through our simple portal written using the Vodia API) with 10 extensions and DID trunk set up ready to make and receive calls in 10 minutes, with industry standard phones out of the box, without touching any phone to set it up. Full support for fault finding, tracing logging and great personal support (when you need it)! We find this PBX software to be the best for any small or large Service Provider to provide best of class VoIP in a very standardized, repeatable and maintainable way to their customers.