Vodia PBX software


13 reviews(4.5/5)
13 reviews(4.5/5)

Vodia PBX is a hybrid VoIP PBX solution that caters to businesses in industries like healthcare, education, call centers and hospitality. It helps them to manage communications within organizations and with external clients. The solution can be deployed on-premise or hosted in the cloud.

For hosted PBX licenses, Vodia supports multi-tenancy operation which allows users to manage several organizations through a single instance of the software. Users can integrate a number of hardware and software components including softphones, mobile phones, email services and text messaging, as well as a number of extensions.

Other features include auto-attendants, call recording, mailboxes, automatic call distribution, conference calling, park orbiting and paging. Communication with Voida PBX is encrypted based on TLS and SRTP. It also supports ZRTP end-to-end encryption.

Services offered are priced based on extensions and PBX features. Support is available via phone, email and through an online ticket portal.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , Web browser (OS agnostic) , Windows 2000 , Windows 8

13 Reviews of Vodia PBX

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  • Verified Reviewer

    Number of employees: 11-50 employees

    May 2018

    I got an answer from support very quickly, for a question that I spent many hours working on my own.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    it is hosted remotely, so I don't have to worry about maintaining hardware or software for the phone system.

    Cons

    It is still very complex. PBX administration is difficult if you are not knowledgeable about it. My shortcoming more than the software

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Phillip from IMACTX Internal Medicine Associates of Carrollton

    Number of employees: 11-50 employees

    May 2018

    I have used this software since 2011 it was Snom at that time. It works great and is easy to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very plug and play capable. Ease of use. Setup and forget Not a lot of maintenace.

    Pros

    The ease of adding additional phone lines both in the office and to our outside offices. Setting up Accounts and being able to access them with ease is great!

    Cons

    I wish it had a support center link that would open in a separate window to make it easier to submit support tickets.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Daniel A from Energy3r.com

    Number of employees: 11-50 employees

    April 2018

    I use it as a call center

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Have a better compagnie

    Pros

    Easy to manage Have a good voice for the french side of the PBX like to use the hunting mode very easy to listen the conversation recorded

    Cons

    Not a lot selection for the music and it would be nice to have some youtube video to help my company to have some nice add on like one buttom for call having the vodia pbx for my iphone

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Robert from Fenrir Tech LLC

    April 2018

    Support I received was good

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Cheap and easy PBX

    Pros

    Support is good, it's nice to get someone knowledgeable to assist when there's a problem with the system

    Cons

    Not super intuitive, to find stuff you need to hop into entirely different windows sometimes to find what you're looking for.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    April 2018

    Operator and Integrator, We use vodia for many of our customers. (average 2000-2500 phones)

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use and possibility to put it to our colors / logo. Many phones are compatible and provisionning automatically.

    Cons

    Support in best effort. Fortunately we are enough independent to debug the solution. The support is rather reactive and sympathetic.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Gaëtan from SBSI

    April 2018

    Excellent good helpdesk support complete simple

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Web Interface simplicity and complete. Every setting is a object. Good philosophy. evolving, each update allows for more and more options. it's a good system, I recommend.

    Cons

    Can not make a backup of the configuration from the web interface. Only from the operating system of the support. Under debian for example it requires some knowledge. in the case of a virtual machine it is much simpler.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Tyler from TBSOA

    April 2018

    The most user-friendly PBX software that I have ever used

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Vodia is very easy to setup compared to other PBX software that I have used. It is very straightforward and easy to navigate.

    Cons

    The main problems that I run into are caused by software updates. One thing in particular is accessing the PBX interface on mobile. It would help me a lot if things were easier to manage on the go.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Patrick from Managed-Office IT Services

    Number of employees: 2-10 employees

    April 2018

    The PBX works very stable, is feature rich and easy to use for our costomers.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    + Rock solid stable, needs only a few resources
    + Lot of Features
    + Web 2.0 Admin and Userportal (incl. WebRTC)
    + Vodia listen to this customer with feature requests quickly
    + Support is friendly, competent and fast

    Cons

    - Release Notes could be more detailed/specific
    - Vodia Android App needs some improvements
    - We are still waiting for an iOS App :)

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Nate from Ideatek

    Number of employees: 11-50 employees

    March 2018

    Really good experience with sales rep.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy to use.

    Pros

    Hosted PBX allows multiple end users on one PBX. I really like the provisioning ease of use. Cost is structured to a point that allows for us to use in USD situations with lots of phones.

    Cons

    Documentation was good but wasn't completely up to date. You could tell that some of the screenshots were from an old version.
    Mobile IOS not supported is another big downfall for us.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Norris from Agility Ltd

    March 2018

    Support folks are very helpful! Software (except for Release 59) is stable.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Web interface...simplicity. Hopefully, it doesn't get too complicated. Also, like ability to allow our partners to work easily within their own domains.

    Cons

    I had a bad experience upgrading to 59.0 I was not told there were major issues with this release. Nor was there anything advising customers of same on website. Nevertheless, I had major customer angst due to unexplainable outages, but support helped me to upgrade 60, which was not easy because of changes (for which no migration was available?).

    I think Vodia must do a better jobs at advising customers about software issues (and related bug fixes).

    Also, some voice-to-text integration would be a real competitive advantage? Just wishing! :-)

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Waldi from WebCare

    March 2018

    Vodia is a flexible, expandable multi-client VoIP solution, 10 min to set up and 2 min to back up.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ease of setting up a new server is awesome! - for hundreds of separate customers each with tens of extensions takes a few minutes. (or tens of customers with 100s extensions)... Then you can backup a complete customer domain with one click, restore it to another server with one click and go live...

    We can deploy a new customer (through our simple portal written using the Vodia API) with 10 extensions and DID trunk set up ready to make and receive calls in 10 minutes, with industry standard phones out of the box, without touching any phone to set it up.
    Full support for fault finding, tracing logging and great personal support (when you need it)!
    We find this PBX software to be the best for any small or large Service Provider to provide best of class VoIP in a very standardized, repeatable and maintainable way to their customers.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Robert from Founders Park Dentistry

    March 2018

    Great PBX for small business.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    The software works great with are yealink phones. We were able to install the software on digital ocean as a cloud service, and link our phones, and useTwilio as our Trunk. I was worried about taking a risk like this, but support helped hook it up and it is much more stable and feature rich than our previous cisco meraki phone system. The new system is secure and voice is encrypted all the way.

    Cons

    I had some issues with provisioning the phones, but i think that will be addressed with the latest release. Also wish it would use mp3 files instead of or in addition to the wav format.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    March 2018

    Easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy to turn up multiple tenants on this platform.

    Pros

    Great documentation. Easy to use the portal. Robust features. I like that the Auto Attendant has the ability to produce its own recording.

    Cons

    Customer service team is small. They are very responsive, but if they are currently working with another customer you have to wait.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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