VoIP.ms
About VoIP.ms
Awards and Recognition
VoIP.ms Pricing
VoIP.ms is offered across three pricing plans, outlined below. Pay Per Minute Plans: $0.85/month, per DID number (for US & Canada) Unlimited Plans: $4.25/month, per DID number (for US & Canada) Toll Free Plans: $0.99/month, per DID number (for US) $1.25/month, per DID number (for Canada) International outgoing call rates are available based on country. Please contact VoIP.ms for more details.
Starting price:
$0.85 per month
Free trial:
Not Available
Free version:
Not Available

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Most Helpful Reviews for VoIP.ms
1 - 5 of 682 Reviews
Tim
1 employee
Used more than 2 years
OVERALL RATING:
5
Reviewed January 2022
great voip service - aimed at technical consumers more than 'end users' to some extent
Randal
Verified reviewer
Information Technology and Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
Voip.ms is a feature-rich, inexpensive VOIP solution
I've saved myself, my clients, friends, and family dozens of dollars a month and hundreds of dollars a year by switching them to voip.ms over traditional telephone service. In the case of small businesses, at less than $200 capital cost and $10 per month, we've been able to provide full-featured auto attendant answering with custom recordings for hours of operation, routing to phones in various departments based on customer's responses, call hunting for managers/owners to their IP desk phone and then their mobile phone, blocking of unwanted numbers, voicemail forwarding to e-mail, and other future capabilities.
PROSLike me, you'll be amazed at the range of features you get for the vastly reduced price when comparing the service to that of a traditional telephone service. Once you learn the admin interface of voip.ms, you'll find it simple to set up an auto attendant for routing calls within your business. You'll love the ability to forward a voice mail message to your e-mail address, with the message attached as an mp3 file. Many more options for call routing are offered, such as hunting.
CONSWhile the admin interface is not cluttered or broken up into multiple sites, the intuitive visual flow could be improved. It took me 5-6 times of using it to remember where to drill down for a voicemail setting or configuration of an account for a secondary ATA or IP phone.
Reasons for switching to VoIP.ms
Now that homes and businesses have more than adequate Internet service provided by the traditional telephone service companies like TELUS, there's no need to be paying for telephone service at $30-$40 per line/DID per month on top of the Internet charge. With the cost of just one ATA (Analog Terminal Adapter) at $40-$100, one can switch over to voip.ms thereby dropping the monthly telephone bill to less than a few bucks.
Vendor Response
Hello Randal, We are delighted you had a great experience with us! Thank you for taking the time to leave your kind review. We truly hope to continue serving you for many more years.
Replied February 2023
Chris
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2023
Voip.MS
We have found Voip.MS to be an exceptional service provider, catering comprehensively to all of our VoIP requirements within our corporate environment. Their platform has consistently proven to be both reliable and efficient, thereby enhancing our communication processes.
CONSWe experienced a prolonged service interruption spanning multiple days. This unforeseen downtime had significant repercussions, impacting our operations and causing considerable inconvenience.
Reasons for switching to VoIP.ms
We have identified opportunities for significant fiscal efficiencies, thus leading to notable cost savings for our organization.
Vendor Response
Hello, Chris, Your feedback is invaluable to us. Thank you for sharing your experience.
Replied November 2023
Peterson
Financial Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed August 2023
Review of Voip.MS
It used to be price. That has changed due to inaccurate pricing.
CONSPricing is very inaccurate. Almost fraudulent.
Vendor Response
Hello, Peterson, We highly value your feedback and would love to know more about the pricing issue mentioned. If you're open to it, We would love to hear more at marketing@voip.ms so we can understand the issue.
Replied September 2023
Evgeny
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed October 2021
Bad Customer Service Experience with VOIP.MS
We have been using VOIP.MS for over 5 years. The last 12 months were the most terrible: service was intermittent, customers complained about missed calls, delays when connecting calls, text messaging forwarding to mobile devices was not working correctly. All of this was peaches comparing to the last two weeks when we decided to cancel. Contacted via email to cancel the account and remove all VOIP numbers since we won't be porting; they replied that I need to remove the numbers myself (a few hundred numbers) while I am still being charged for the renewal VOIP numbers. I insisted that they could remove them themselves; they said that I needed to put more funds into the account before they could do it. The bill went in negative because we had a few dollars only when we asked to cancel the account. We put the fund on the budget, but it has been two weeks, and nobody ever got back to us. Contact support again. They said that our ticket was closed. If your options or budget to go with another provider, you may consider other options. VOIP.MS is cheap, and you get what you pay for.
PROSCheap rates, a large number of Canadian numbers available
CONSComplicated or outdated UI, zero help from customer support, intermittent service, delays before connecting calls
Reason for choosing VoIP.ms
Price
Reasons for switching to VoIP.ms
Cheaper options and more Canadian numbers
Vendor Response
Greetings Evgeny, we're very sorry to know your experience with us, at least for these recent times, has not been the optimal, please send an email to support@voip.ms with subject Capterra Review so we can check your case and see possible alternatives to assist you, thank you very much!
Replied November 2021