Vonage Business Communications Software
FrontRunners
About Vonage Business Communications
Vonage Business Solutions is a cloud-based communications solution suitable for small and midsize companies. The solution offers a business phone system that enables businesses to connect their VoIP phone system to internet-enabled devices and communicate via text, over the phone or via video conferencing.
Core features include call announce and screening, multiple devices on a single extension, do not disturb settings and more. Calls are managed through the admin portal, where account managers can review call recordings, set up dialing restrictions, adjust dashboard visibility for employees and view billing information.
The Vonage Business Solutions mobile app gives users another method for accessing the service. Vonage Business Solutions also offers desktop ...
Vonage Business Communications Pricing
Starting at $14.99 per line per month, plus $0.03/minute for outbound calls. Metered extension: $14.99 per line per month, plus $0.03 per minute Virtual extension: $14.99 per line per month, including a direct dial number which forward to employee's mobile phone Unlimited extension: $39.99 per line per month, unlimited monthly calls throughout the continental U.S. and Canada; multi-line discounts may apply.
Starting price:
$14.99 per month
Free trial:
Available
Free version:
Available
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Vonage Business Communications User Reviews
OVERALL RATING
Showing 1 - 5 of 248 reviews
Shawn
Company size: 11 - 50 employees
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
September 2021
Simplify Business with a Simple Business VoIP Phone System
Angela Paez,
Verified reviewer
Company size: 2-10 employees
Industry: Financial Services
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2020
Great product for small companies
Great!!! I definitely recommend this software and even though it might seem a bit more expensive than others in the market, their quality is definitely worth it.
Pros
It is an amazing product for small companies. It has several useful features that work great for your business needs. Compared to other similar software out there, Vonage is way more reliable for your communication needs.
Cons
Even though we do love Vonage, sometimes getting in contact with customer service is a bit time consuming and tricky, but once you are connected to a customer service representative, you know you will get the help you need.
Reasons for choosing Vonage Business Communications
Better and more comprehensive features. Much better customer service.
Reasons for switching to Vonage Business Communications
Weave is a terrible software. Do not recommend at all.
Hadi
Company size: 201-500 employees
Industry: Staffing and Recruiting
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2022
Vonage review
It has been average. The only bad side is SMS integration and support to it.
Pros
It is very easy to use, good interface and easy to be integrated with other tools. The UI/UX is great. Especially when it comes to texting.
Cons
Product support. We wanted support for texting and it has been a horrible experience. They have Neximo for the SMS integration and support and the support experience has been horrible. They don't answer the calls or respond timely.
Reasons for switching to Vonage Business Communications
Because of poor audio quality on the product.
Nabeel
Company size: 201-500 employees
Industry: Staffing and Recruiting
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2022
Alright Calling tool
It is an alright tool, the reports it provides are good, however calling can be improved.
Pros
Ease of using it. dialing and making calls is very easy
Cons
The connection is not always very good, sound quality is not very good at times, connecting calls sometimes takes a lot of time or does not connect at all.
Mirza
Verified reviewer
Company size: 11-50 employees
Industry: Information Technology and Services
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2022
It's quite good - from a perspective of tester using a custom-conferencing Vonage based app
It helps in the rapid development of a certain type of app, like VoIP, so you don't have to re-invent the wheel and spend a lot of valuable development time.
Pros
What I like the most are the API docs and the previews of the available implementations - you can use a demo conferencing app to have video and audio calls.
Cons
There are occasional issues that are very hard to debug, especially in terms of audio quality drops - I hope you add more detailed logging for this in the future.
Reasons for choosing Vonage Business Communications
The docs and the pricing were the major reasons.
