Vonix
About Vonix
Vonix Pricing
Vonix pricing is per user. Packages start at $19.99 per user. Customized pricing and various promotions are also available. Call 855-778-6649 for a no-obligation, custom quote.
Starting price:
$19.99 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Vonix
1 - 5 of 18 Reviews
Rohith
Hospital & Health Care, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2021
Very satisfied overall
The phones and mobile app are easy to use. The call quality has been good, the VoIP service has been stable, and the customer service has been outstanding.
CONSImplementation was not as smooth as I was expecting it to be, but the problems it entailed were solved promptly by the [SENSITIVE CONTENT] and his staff.
Reason for choosing Vonix
Crexendo had higher upfront costs and required us to sign a contract that would have ranged anywhere from 1 to 5 years in length. After the stability issues we experienced with our previous VoIP provider, I felt that it was important to choose the option with the most freedom of action, which was Vonix. They did not require a contract and provided us with the option of keeping the Cisco phones we used at the time or buying/leasing new Poly phones. In contrast, Crexendo required that we buy/lease Yealink phones from them.
Reasons for switching to Vonix
VoIP.ms was affected by a DDoS attack, which they were not sufficiently prepared for. This caused instability with our VoIP service for 2 weeks, frustrating people calling in and staff alike. We decided to switch to a new telephone service provider in order to stabilize our phone system as soon as possible with a company that we felt could better ensure that stability.
Vendor Response
Thank you for your positive review! Since we do onsite implementations and with the nature of IT networks, it's always possible that we run into situations that can't always be planned for. However, our experienced, onsite support team is committed to responsiveness and to work through it promptly. We do our best to keep implementations as smooth as possible! Glad all is working well for you!
Replied November 2021
Angie
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Vonix Phone
Pleasantly pleased with the set up and use so far
PROSI am pleased with the call volume and ease of use for the app
CONSI have no issues with Vonix at the moment
Reasons for switching to Vonix
Bad call quality, bad customer service, price
Vendor Response
Hi Angie, thanks so much for the great review! We are so glad you are happy with our service! - Your Vonix Team
Replied November 2023
Lauren
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2023
Pros and Cons!
The phones are really nice, and the quality of sound has been great. We love the voicemail to email transcription.
CONSThe texting aspect in Vonix Flex isn’t as user friendly as it could be. It would be nice to be able to upload your contact list, as text messages show up in the queue with just a phone number, and you have to manually assign the contact name. It’s just a little thing that would be so helpful.
Jana
Real Estate, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Great Company
Customer servie and ease of integration and implementation
CONSI cannot say anything at all as it was a smooth transition
Curtiss
Automotive, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
It rings all day long!
We knew there was a problem with our marketing versus inbound call volume. We were using the cable company for phone service and internet. This is a little less expensive and our phone rings all day. We no longer have walkin customers say they tried to call and could not get thru. Vonix is helping keep the phone ringing.
PROSThis system simplifies answering every incoming call to our shop. The app allows me to answer while on test drives, in the lot or even at home.
CONSCell phone app has some quirks. I was told an update is coming soon.
Reasons for switching to Vonix
callers were unable to get through.
Vendor Response
Thank you for the review! We are glad you've been happy with your new system.
Replied November 2021