--- title: "VOXOX Software Reviews, Demo & Pricing - 2026" description: "Review of VOXOX Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/voip/voxox-hosted-pbx-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Telephony Software](https://www.softwareadvice.com/call-center/computer-telephony-integration-comparison/) / VOXOX Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # VOXOX Review From $12/month Free trial 1 plan Wondering if VOXOX is right for your organization? Our Telephony Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview VOXOX 3.1 [(9)](https://www.softwareadvice.com/voip/voxox-hosted-pbx-profile/#reviews) Pricing Starting at $12.00 per feature per month ### About VOXOX Voxox Hosted PBX is a cloud-based business VoIP phone system for SMBs that allows organizations to communicate with their customers. Key features include the ability to set multiple phone numbers as a single PBX extension, real-time call logs and click-to-dial functionality with emails and Web pages. Voxox Hosted PBX provides add-ons, such as an auto attendant featuring Interactive Voice Response and time-of-day routing, a conference bridge with free calls within customers’ networks, call recording and Internet fax. It also helps businesses to manage multiple locations through a single bill. The solution offers free calls between multiple office locations of the customer network. Voxox Hosted PBX has SIP trunks feature that offer a failover mode for emergency situations in which calls can be routed via a number provided by the customer. It also enables users to set on hold custom message or music. Support is offered via email and an online ticket. Do you work for VOXOX? [Manage this product listing](https://www.g2.com/products/voxox/claim_requests/new?auto=true) Wondering if VOXOX is right for your organization? Our Telephony Software selection experts can help you in 15 minutes or less. ## VOXOX User Interface ## Popular VOXOX Alternatives Main Product VOXOX 3.1 [(9)](https://www.softwareadvice.com/voip/voxox-hosted-pbx-profile/#reviews) Ratings Breakdown - 3.44Ease of use - 2.75Value for money - 3.0Customer support - 3.0Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [VoIP.ms](https://www.softwareadvice.com/voip/voipms-profile/) 4.8 [(698)](https://www.softwareadvice.com/voip/voipms-profile/reviews/) Ratings Breakdown - 4.44Ease of use - 4.84Value for money - 4.76Customer support - 4.74Functionality Pricing Starting at $1.10 per month Get Price Alternative Product [Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/) 4.5 [(11170)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.44Value for money - 4.24Customer support - 4.40Functionality Pricing Starting at $4.00 per month Get Price Alternative Product [Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/) 4.6 [(919)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/) Ratings Breakdown - 4.54Ease of use - 4.52Value for money - 4.54Customer support - 4.55Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Wildix](https://www.softwareadvice.com/voip/wildix-profile/) 4.7 [(209)](https://www.softwareadvice.com/voip/wildix-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.17Value for money - 4.58Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) 4.6 [(14694)](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/) Ratings Breakdown - 4.59Ease of use - 4.52Value for money - 4.36Customer support - 4.55Functionality Pricing Starting at $14.99 per month Get Price ## VOXOX Pricing and Plans Starting price: $12.00 per month Free Trial Free Version Basic $12.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## VOXOX Features - Popular features found in Telephony Automatic Call Distribution Caller ID Call Monitoring Call Recording Call Transfer Computer Telephony Integration Reporting/Analytics Voice Mail VoIP - More features of VOXOX Activity Dashboard Call Center Management Call Routing Chat/Messaging Conferencing Contact Database Contact Management Interaction Tracking Live Chat Mobile Access Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Reporting & Statistics SMS Messaging Third-Party Integrations Unified Communications VoIP Connection ## VOXOX User Reviews ## VOXOX customer ratings - Overall rating: 3.1/5 - Total reviews: 9 ### Rating distribution - 5 stars: 2 reviews (22%) - 4 stars: 2 reviews (22%) - 3 stars: 2 reviews (22%) - 2 stars: 1 reviews (11%) - 1 star: 2 reviews (22%) ### Secondary ratings - Ease of use: 3.4/5 - Value for money: 2.8/5 - Customer support: 3/5 - Functionality: 3/5 --- Have you used VOXOX and would like to share your experience with others? ### Why purchase Cloud Phone? - Overall rating: 4/5 - Reviewer: Denise Nicole G. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used other for free trial - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered It is definitely cheaper than landline. It is good for small businesses as you can make multiple calls, collaborate easily with the team, and connect with your customers. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Allows you to make voice calls and create route calls. It has powerful features that helps you make connection with the customers provided you have an access to internet. It grants you a best functionality. #### Cons Its full functionality is dependent on your internet connection. Meaning, if you want a better service, you must also have a string internet connection. You must also thoroughly examine if you need this account as this is not for every business. Some businesses need more customize calling rather than a route calls and voice calls. --- ### Everything i need all in a cell phone - Overall rating: 5/5 - Reviewer: Jennifer S. - Verified reviewer: Yes - Industry: Photography - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Sometimes in the beginning i would not know what i was doing and then my phone call or whatever action I was trying to do would not go through but you just have to get to know what you're doing other than that I mean it's really not a bad program I would recommend it to anybody that is busy and over-the-road mainly it's really convenient like so you don't have to just be stuck in one office all day waiting for that business call #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The pros of this software is that when you're over the road and it need to have someone take phone calls for you but you don't have anybody to work for you cuz you work on your own it's nice cuz you can reroute all of that to your phone you can transfer if you do have other people that work for you and it's all on one phone it doesn't cost any extra services #### Cons What I don't like about the service is that you you have to kind of get to know it really well to really make sure and feed it takes a while to understand it but once you get the hang of it everything is fine and it turns out it works pretty well it works over internet so it always use Wi-Fi connection #### Reasons for choosing VOXOX i didnt have a choice i kinda went with tcloud because the feature seemed fitting pricing fitting everything just worked into place --- ### NEVER use this company!!! - Overall rating: 1/5 - Reviewer: Eric B. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered The worst experience I have ever had. All kinds of issues and zero accountability from this company. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing! The worst company I have ever dealt with. #### Cons Everything. Its impossible to get a hold of customer support. Their service was down for months. Avoid this compay!!! --- ### Great communication app system - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered Probably need to upgrade the interface but work perfectly #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros VOXOX is nice to make call and send SMS. it's okay for me #### Cons Notification sometime does not work very well. --- ### i use voxox for my taxi service it works very nicely - Overall rating: 4/5 - Reviewer: nick h. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered Very dependable software #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This software is easy to setup, affordable , and very dependable. I really like how i can add alot of different options for forwarding options. #### Cons I do not like the sms feature of this software it forwards to an app. The app however does not notify you that you recieved a text with a sound just a bubble. --- ### Voxox Poops on Existing Customers. Very unhappy - Overall rating: 1/5 - Reviewer: Paul T. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered This company doesn't know how to do business. They changed their pricing model and wouldn't even grandfather in the existing customers so we could keep our current plan. We also use RingCentral which they have had several pricing changes over the years and not once have they increase my rates. I have been grandfather in to keep my existing plan and that is how your supposed to do business. Matter of fact because ringcental has added several new features over the years these features were also added to my account at no additional charge. I'm sorry but I can't stand by voxox when you have companies out there like ringcentral that actually care about their customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros When I first signed more that 4 years ago they had a awesome printing structure and they were one of the few companies at that time offering text messages included in the service. They were very feature rich at the beginning. #### Cons They are not loyal to their clients. Buyer beware your prices will go up with no warning and their response will simply be "This is our new pricing model. Please feel free to look at other company's if you don't like it". I was paying $34 per month for my services and based on their new pricing model it went up to over $100 per month. Again buyer beware. The rate you have today will change in the future and they don't care about you. They only care about the money #### Reasons for choosing VOXOX They had sms included and multiple virtual assistants included. After their pricing change I would never have chosen voxox as they priced themselves out of the market and don't have enough features justify the Hugh price hike --- ### Challenges for sure... - Overall rating: 2/5 - Reviewer: David B. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. For a starter phone system, it is OK. Likely that we will grow out of it as business grows. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Inexpensive, easy to set up online phone system which gives a professional face to your company. Forwards to mobile phones and allows employees to work from various locations. #### Cons Outbound call feature is greatly lacking, especially if your wi-fi connection is not extremely strong. Per minute fee on calls might also be prohibitive depending on your calling patterns. Integration with CRM is negligent. --- ### Not for use outside major cities - Overall rating: 3/5 - Reviewer: Eric N. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used other for less than 2 years - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros I can't say because it never worked for us. #### Cons They didn't have phone numbers available in our local area code when we enrolled but they had some number "drying out" which were promised to be available soon. We had the service for over a year and were never able to get a satisfactory phone number, it always looked like we were calling from our state capital 3 hours away. This did not give us the home town feel we wanted. #### Reasons for choosing VOXOX Price, features, and promises that were never delivered. --- ### Cloud storage - Overall rating: 3/5 - Reviewer: Galen S. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used daily for free trial - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros Its ease of use. How easy it is to teach people to use it. #### Cons I like the program it but could use a little tweaking to make it faster. --- Showing 1 - 9 of 9 Reviews ## Other Top Recommended Telephony Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4094) Recently recommended **7** times [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (156) Recently recommended **6** times [Five9](https://www.softwareadvice.com/call-center/five9-profile/) **4.2** (487) Recently recommended **5** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (572) Recently recommended **3** times Stuck Between Options? Our experts can help you compare VOXOX with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice