Weave Software

4.48 / 5 (124)

Our advisors have recommended this product 5 times in the last 30 days

About Weave

Weave is a comprehensive software solution that includes a web-based phone system, a two-way texting function, customer insights, payment processing, plus more. This solution was built to help businesses with customer communication and growth. Weave's phone system intends to help businesses tackle busy call times while maximizing opportunities throughout a customer's journey.

Weave provides a dedicated business line with up to 10 Yealink phones, which include call recording, tracking, and forwarding capabilities. Additionally, Weave's customer insights feature allows teams to see contact information when a customer calls, which includes previous interaction notes, upcoming appointments, account balances, plus more details. And, Weave's messaging function allo...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

2 Reviews of Weave

Overall rating

4.48 / 5 stars

Showing 1 - 2 of 2 results

October 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

October 2018

Our Customers Love It

Pros

We leave in a technology based world now so patients don't want card reminders for their next appointments. They want emails or text messages. That is exactly what Weave did for us. We're able to send reminds, happy birthday messages, google review links all through Weave.

Cons

I don't know that I have one. Weave was a great investment.

Response from Weave

Replied October 2018

Thanks for your gracious review! We are so happy you're having a great experience with the Weave software.

May 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

May 2019

Weave Phones

very bad-they may be 1/2 the cost but your phones will only work 1/3 of the time

Pros

there are no pros

Cons

In three weeks our phones have been out 5 times! The features will not work and the customer support is horrible. They even told us to buy new phones!