All Weave Reviews
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Weave Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
3.9
Value for money
4.1
Functionality
4.3
Pros
"I have been using Weave for over three years now and it truly helps our office with every aspect of communication - chatting with team members within the office, being able to text patients, and sending digital forms."
"In addition to the cloud-based communication, Weave offers great analytics that helps us track patient interactions and stay organized."
"The ability to text patients directly through the app made communication seamless, even when we couldn't access our physical phones."
Cons
"There are multiple missing files from faxes being missed and confusion trying to work with other providers and facilities with a temporary fax number."
"The fax didn't work for over 2 months, the payments are not writing back to Open Dental, confirmations are being sent to patients who are no longer on that day and patients accounts are unable to be pulled up."
"They kept separating things that we needed but keep bumping up the price on us for features"
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