XLite Software


 

X-Lite is a VoIP softphone solution that is useful for those with high-speed broadband connections or VoIP systems. The solution supports video calls, conference calls, regular phone use and instant messaging. It also offers features such as call history and call recording.

X-Lite provides technology that enables users to integrate voice, video and messaging across fixed and mobile networks. X-Lite's user interface resembles a normal cell phone with all 10 digits and working buttons, such as mute and redial.

Users can also make use of the address book, which is located to the right of the dial pad for contacting other users. The solution supports open standards and session initiated protocol (SIP) based call signaling.

X-Lite can be downloaded via any high-speed Wi-Fi or broadband connection. The solution works with most SIP-based VoIP services and IP PBX.

 

XLite - Video calling
 
  • XLite - Video calling
    Video calling
  • XLite - Audio codecs
    Audio codecs
  • XLite - Device accessibility
    Device accessibility
  • XLite - Call history
    Call history
  • XLite - Check request status
    Check request status
  • XLite - Listen calls
    Listen calls
Supported Operating System(s):
Windows 7, Windows Vista, Mac OS, Windows 8

25 Reviews of XLite

 

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Software Advice Reviews (2)
More Reviews (23)

Showing 1-2 of 2

James from MSP Remote
Specialty: Professional Services
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

This is a great SoftPhone for freePBX

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

They have a free and paid version of the software they both work great. Allows every means of communication.

Cons

This does the job as a softphone and executes it perfectly. Really no cons that I have found at this moment.

Review Source
 
 

Sachin from Vodia Networks
Specialty: Professional Services
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

It's like Apple of Softphones..!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Nice interface, comparable to the competition, and is easy to setup and configure.
Audio and Video qualities over the call have been taken care of pretty good. Configuring a headset is easy as well when changing USB ports too.

Cons

Its paid and has plans and offers the same things which it's competition does. Customer service is difficult to reach and that disconnects me with the company totally. It did not have a build for Ubuntu customers the last time i checked which was huge let down.

Review Source
 
 
 
Showing 1-20 of 23

Paul from Self-employed

May 2018

May 2018

Very stable and reliable

Ease-of-use

Functionality

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It's just easy to use and set-up. Simple as that.

Pros

Easy to use and to setup, and works without having to poke around in the configuration settings. I use it with multiple VoIP providers which each have their own idiosyncrasies, and they all work seamlessly.

Cons

On a Mac I would like to be able to hide it to the system menu. It would be nice if the licence supported use on both Windows and MacOS so that I could use it in Boot Camp too. The software is very clean and has a fairly intuitive interface, but some may prefer to be able to customise it a bit more.

Review Source: Capterra
 

William from Electro TV / Electro House Television

May 2018

May 2018

Great SoftPhone. Good Quality and Reliable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
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Pros

I like the Quality of the phone as well as the design. We use the Bria5 version. Its got all the features that I think a softphone should have.

Cons

No Customer Service. Where is the API to let us integrate it further? We should be able to turn this phone into an automate dialer but without API that is a bit difficult to do.

Review Source: Capterra
 

Kilian from dieWerbeagentur.SH

May 2018

May 2018

easy to handle

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Pros

i don't need a normal phone right more. I can call customers right out of my ERP System. Makes work much more comfortable

Cons

i need google sync, so that i can integrate my google contacts.
and second thing, give calls to the next person should be easier

Review Source: Capterra
 


May 2018

May 2018

I'm connected to an IPBX with the aplications on my PC and on my Android phone

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Pros

It's easy to configure and the quality of the calls is great.
It's compatible with my IPBX (MyVoice 5000).

Cons

The Android and PC Apps are not synchronised.
When I receive a call my PC and my Android phone ring simultaneously that's good.
But If I take the call with my PC for example the same call is mentionned as lost on my Android phone. It's not really great because it's not the reality.

Review Source: Capterra
 

Lynn M from Lynn M Myrick LLC

May 2018

May 2018

Great Product for Phone Use anyway

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Pros

I have been using Counterpath (Bria) for many years - I mainly use the product to contact clients when out of the office with my laptop. I use the cell phone app so my clients do not have my cell number as it shows as if I am calling from my office. I never have problems so customer support has not been an issue.

Cons

Set up a tiny bit difficult if you don't have a good phone service to help you with the codes.
Set up a tiny bit difficult if you don't have a good phone service to help you with the codes. Set up a tiny bit difficult if you don't have a good phone service to help you with the codes.

Review Source: Capterra
 

Richard from Custom Computer Creations, LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Bria 4 had good features, we've been disappointed with the support and approach to upgrades.

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Functionality

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Pros

Codec support, integration with other products. Support for Sennheiser headsets was welcome. Windows 10 support also finally got there.

Cons

Quality of upgrades has been spotty - sometimes great, other times not so great. It took a while for Bria 4 notifications to work well in Windows 10. And again, we do not care for the 70% of retail upgrade policy. We'd rather pay 20% a year for support and upgrades - given the overall cost of the software, even 25% would work.
Also don't like being pushed to sign-in with Linked-In for this survey.

Review Source: Capterra
 

Michael from Web Results, Inc.

May 2018

May 2018

This cell phone works well. It was very easy to set up and start using it

Ease-of-use

Functionality

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Customer Support

Value for Money

Ease-of-use
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Support
Pros

This cell phone provides consistent high-quality phone calls. It doesn't crash like my previous one would on multiple colors are dialing me. I'm very happy with it.

Cons

Footprint of the program when opened on the computer screen is too big. I really wish that you could make it smaller.

Review Source: Capterra
 

Daniel from Trixbox de Mexico SA de CV

May 2018

May 2018

Easy to use and very friendly interface.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Support
Pros

- Some happy features to adjust to get a lot of compatibilities.
- We can log the messages and errors that help to improve the systems which the software connects.

Cons

- Some times when the internet its down the software still to, and its not a good idea when the systems are only for use internally.
- Maybe it´s god idea to put a button o some procedure to restore to default values.

Review Source: Capterra
 


May 2018

May 2018

Yes one of the best software on the market

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Pros

processing, ease and good communication, it works great on mac os and windows integrated very well

Cons

price it could be cheaper for companies.

Review Source: Capterra
 

cory from KENDELL
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

the BRIA app works with windows based PC and after it is configured works great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Support

good soltuion for SIP integration

Pros

the app allows us to use a video intercom going through a SIP server to answer all of our doors at multiple buildings. this app provides 2 way communications as well as live video form the person standing at the door asking to gain entry

Cons

Support from BRIA is some of the worst i have ever tried to use. BRIA recently changed there support service and has not been able to help fix issues i ran into. BRIA had the fix i needed prior to the new support but will no longer provide any old files to help fix the issues

Review Source: Capterra
 

Jonathan from Earth Friendly Trade

May 2018

May 2018

I am still having a problem with my Bria 5. Every so often I can't hang up a call.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

It's easy to use except that sometimes the red button does not come up, and I am unable to disengage from the call.

Cons

sometimes the red button does not come up, and I am unable to disengage from the call. This is very aggravating and can be embarassing. I have to to go on manager to get out of it, which is a super hassle. There must be some bug in the program which is causing that to happen.

Review Source: Capterra
 

Jordi from VT
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Easy integration. Fool proof

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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It did work

Pros

Good pricing (Bria retail), easy, design, Windows but also other os. Easy video integration. Webpage integration.

Cons

New stretto model because of the monthly fee. Mobile version is changed with a monthly fee as well.
No virtual lan available, that world be very handy for easy qos settings

Review Source: Capterra
 

Kelly from VLACS

May 2018

May 2018

Great simple, easy to use communication tool.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support
Pros

Bria is great - it's pretty easy to install and re-install as needed. We all work remotely 3-4 days a week and Bria allows us to maintain connected to our phones and customers without needing anything more than a laptop.

Cons

Occasionally the app can be glitchy and calls do drop from time to time, but it is hard to say if that's a Bria issue or a general customer issue.

Review Source: Capterra
 

Larissa from US Tax Recovery Partners

April 2018

April 2018

Lightweight softphone for Enterprise call center

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Pros

Bria doesn't use a lot of system resources and is easy to use for most callers. Doesn't require extensive system configuration and works with most anti-virus products.

Cons

Crashes at least once a day for most users; not extremely stable. No click-to-dial browser extension, but has been configured for click to dial with VanillaSoft CRM in Chrome.

Review Source: Capterra
 

Brittany from EJK Plastics Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

This is a very low budget dialing system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
Value for Money
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Pros

Its safe to say you get what you pay for with this system. It dials (sometimes) it is a very linear product make calls clip paste and call, that makes it very limited but simple and cost effective.

Cons

There is very limited functionality with this product, no call back notes or way to track if a client has been called multiple times. It is very slow and unreliable as well, maybe that is due to the large amount of people using it, but if you are larger than a team of one this is not a great choice.

Review Source: Capterra
 

Melissa from West Coast Call Center Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Solid Softphone for SIP calls

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The largest benefit to this software is connivence and cost effectiveness. Bria is compatible with many third party applications and most SIP providers will offer configuration support. The combined softphone and USB headset cost is much less than a VOIP phone / headset combo and has no desktop footprint.

Pros

The Bria software is a functional and reliable SIP solution with robust features. I appreciate the per station licensing, it works well in my environment where we have a bit of fluidity in seating. Configuration is relatively easy, as long as you know your SIP credentials! Configuring the headset is also very simple if the user is diligent about using the device set up utility when changing headsets or USB ports. Support for click to call handlers from third party apps is only available in this paid version, the free version (x-lite) no longer supports this. The ability to transfer to outside lines directly or with a call first option is the main factor for our continued use of this software.

Cons

Customer support is difficult to reach and response for the cloud hosted version was not satisfactory. Updates to the configuration menu caused all our users calls to fail and support was uninformed about the changes and necessary configuration fixes. Individual Bria licenses should immune from such risks as the configuration is saved locally. This is a moderate concern for me, but combined with the lack of an online manual for Bria 5 online (4 was the last version available but can no longer be found on their site) I have given customer support a rating of one star.

Review Source: Capterra
 


March 2018

March 2018

Bria is an easy to use and stable SIP Client

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value for Money
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Support
Pros

The setup is easy and requires minimal configuration. Works well for making and receiving calls. Also provides good call quality.

Cons

You can find other SIP Clients that are free with the same basic features as Bria. Startup of the software sometimes can take a bit before it comes up.

Review Source: Capterra
 


March 2018

March 2018

Works most of the time

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

This is an easy to implement tool that functions out of the box. It's missing many of the bells and whistles of some of its competitors but comes at a nice price point and does the job.

Pros

-Easy to set up and launch
-Ability to customize ringtones
-Holding, Transfering and In-call features all work without flaw.

Cons

-Logo and branding of the application are very dated. They need an update
-Not 100% reliable. As an organization, we have had some issues with the types of headsets that we use and their compatibility with Bria. I would recommend testing headsets before you make a larger purchase.
-Inability to integrate with apple contacts easily.

Review Source: Capterra
 


March 2018

March 2018

Rather unpleasant.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
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Product Quality
Quality
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Pros

Well, we choose this route to get away from paying several hundred on desk phones. Loved the money saved for the business. Support was fairly good... they have built-in support-log generation.

Cons

My goodness did we have lots of bugs trying to incorporate this into our Cisco environment. They did not play well together. Everyone from users, helpdesk, and system admins did not approve of this software.

Review Source: Capterra
 

Fabiana from PartnerHero
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

Best Softphone out there, seriously!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

After a long softphone software analysis, our team finally got to the conclusion that there's nothing like Bria. It makes your phone system 10x easier. The best part of everything is being able to have a high quality phone call, keeping track of your calls on something else then the VoIP software as well and don't even get me started on the ease of use- it's brilliant!

Cons

I can only say that the downside of Bria is how expensive every license is. It's not accessible to small businesses.

Review Source: Capterra