XLite Software


 

X-Lite is a VoIP softphone solution that is useful for those with high-speed broadband connections or VoIP systems. The solution supports video calls, conference calls, regular phone use and instant messaging. It also offers features such as call history and call recording.

X-Lite provides technology that enables users to integrate voice, video and messaging across fixed and mobile networks. X-Lite's user interface resembles a normal cell phone with all 10 digits and working buttons, such as mute and redial.

Users can also make use of the address book, which is located to the right of the dial pad for contacting other users. The solution supports open standards and session initiated protocol (SIP) based call signaling.

X-Lite can be downloaded via any high-speed Wi-Fi or broadband connection. The solution works with most SIP-based VoIP services and IP PBX.

 

XLite - Video calling
 
  • XLite - Video calling
    Video calling
  • XLite - Audio codecs
    Audio codecs
  • XLite - Device accessibility
    Device accessibility
  • XLite - Call history
    Call history
  • XLite - Check request status
    Check request status
  • XLite - Listen calls
    Listen calls
Supported Operating System(s):
Windows 7, Windows Vista, Mac OS, Windows 8

37 Reviews of XLite

 

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Software Advice Reviews (3)
More Reviews (34)

Showing 1-3 of 3

Leilani Grace from The Results
Specialty: Contact Center
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2018

July 2018

Friendly Dialer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is easy downloadable in the xlite website. It is easy to use. A lot of my agents in my previous homebased company were using this type of dialer

Cons

Sometimes my agents cannot hear the people their talking to and sometimes my agents cannot be heard by their customers

Review Source
 
 

James from MSP Remote
Specialty: Professional Services
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

This is a great SoftPhone for freePBX

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

They have a free and paid version of the software they both work great. Allows every means of communication.

Cons

This does the job as a softphone and executes it perfectly. Really no cons that I have found at this moment.

Review Source
 
 

Sachin from Vodia Networks
Specialty: Professional Services
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

It's like Apple of Softphones..!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Nice interface, comparable to the competition, and is easy to setup and configure.
Audio and Video qualities over the call have been taken care of pretty good. Configuring a headset is easy as well when changing USB ports too.

Cons

Its paid and has plans and offers the same things which it's competition does. Customer service is difficult to reach and that disconnects me with the company totally. It did not have a build for Ubuntu customers the last time i checked which was huge let down.

Review Source
 
 
 
Showing 1-20 of 34

Charyssa from Displays2go
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2018

June 2018

I use this software at work now and it is very efficient and very helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
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Support

Very successful work flow

Pros

This software is very fast and very efficient with a call center as the calls come in quick it never lags or gives us an issue with getting calls in

Cons

I have not had many issues beside the fact that this does take a minute to come up on your computer when it has been off for a few hours

Review Source: Capterra
 

Mark from Flash Mobile Vending
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2018

June 2018

I am not chained to my desk with Bria loaded on my Mobile Device

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Pros

The setup was very easy even without prior VoIP setup knowledge. No delay or lag when compared to desk phone and calls going through.

Cons

It does use a lot of battery life, but the pros outweigh this. As long as you keep a charger at your desk then you will be covered.

Review Source: Capterra
 

Bethany from Small Business Growth Alliance

June 2018

June 2018

Worst dialer we have ever encountered

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's pretty simple a monkey could figure out how to point and click and make calls. Maybe ok for 1-10 people organization.

Cons

Slow, no call back feature and multiple calls are a nightmare. We set up extensions which we virtually useless as calls never went to the right person.

Review Source: Capterra
 

Robin from Virtual Learning Academy Charter School (VLACS)

June 2018

June 2018

Good Option for phone service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to login and retrieve messages, messages are also forwarded via email so you don't forget to check.
Recent history of calls is useful and ability to return a call from the history list.

Cons

When checking voicemail messages, I get to a point when I have listened to a message and saved it for later - the option to move to the next message is no longer available and I have to hang up and dial back into the system.
Would like History to go back further than 2 weeks - at least 45 days would be great.

Review Source: Capterra
 

Rommel from Eagleview Managed Services

May 2018

May 2018

My expirence with Bria is terrible, Bria is unreliable and support terrible.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support
Pros

If it was actually working without the tremendous crashes I may like it. I think Counterpath should go back to the drawing board in developing this app.

Cons

Support and lack of operation and the constant crashes. There is no phone support available and email support is unresponsive.

Review Source: Capterra
 

Mark from Legal Services
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

This is a great program - simple and quick to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
Value for Money
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Support

If frees me from using expensive phones and can be operated easily

Pros

It is very easy to set up. It allows simple address book information. It operates well with most other software. It does what I want and frees me from expensive landline & mobile calls

Cons

I would like to see better outlook integration. There was a great add on which I would like replaced. When my outlook contacts were migrated many contacts are given the name "Mr" or "Mrs". This is an obvious non name field and the software should recognise it.

Review Source: Capterra
 


May 2018

May 2018

The product does want you expect from it and looks great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The bria gives you a freedom in usage, so you don't need a standard phone anymore. I love using it on my celphone, and on my computer.

Pros

It's easy in use and has got everything you need, so the need of a lose phone is not needed anymore. There are even functions that you don't have on a phone. (like recording the conversation)

Cons

In the few years that we use Bria, the functions have been changed several times, It would have been beter to inform before changing functional things.

Review Source: Capterra
 

Stephan from Big Iron Limited

May 2018

May 2018

BRIA Works for us!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use through headsets and softphone features.

Pros

BRIA is invaluable to us as a support company. Paired with USB headsets it makes Conferencing, Transfers and Outlook Contact look-ups a breeze. We are heavy users and "on the phone" all day.

Cons

The only downside to using a VOIP system such as BRIA is if we lose the Windows O/S but that is a rare occurrence these days.

Review Source: Capterra
 

Ron from Blitz Insurance Group
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Great software, works well with my team

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Cost, effectiveness

Pros

Easy to install, quick to get going every day. Great replacement for a hard phone and works well with my VOIP service

Cons

Some tool tips would be helpful on interface. Not obvious at first how to transfer a call. Would be great to be able to customize interface

Review Source: Capterra
 

David from TekConcierge
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Bria always keeps our support team connected!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Keeping my team connected makes Bria the best solution. No need for extra hardware or complicated setup. I have my office phone anytime with Bria!

Pros

Bria allows our support staff to take, place, transfer and check calls while on the go. No need to 'connect' your cell phone to your desk phone when you can take it with you!

Cons

Bria has been implemented throughout our office. The only complaint is the subscription base use now versus the one-time payment when originally purchased.

Review Source: Capterra
 

Paul from Self-employed

May 2018

May 2018

Very stable and reliable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's just easy to use and set-up. Simple as that.

Pros

Easy to use and to setup, and works without having to poke around in the configuration settings. I use it with multiple VoIP providers which each have their own idiosyncrasies, and they all work seamlessly.

Cons

On a Mac I would like to be able to hide it to the system menu. It would be nice if the licence supported use on both Windows and MacOS so that I could use it in Boot Camp too. The software is very clean and has a fairly intuitive interface, but some may prefer to be able to customise it a bit more.

Review Source: Capterra
 

Sunil from DataLocker
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Good softphone app for most any user

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is a great softphone app that comes in both free and paid versions. The feature set is quite robust and you have the ability to connect it to almost any SIP service you like (which is great for users who have their own SIP server).

Cons

Really no major cons so far. Configuration details are sometimes difficult to sort out as each SIP provider is a little different, but it just takes a little searching to find the details most times.

Review Source: Capterra
 

William from Electro TV / Electro House Television

May 2018

May 2018

Great SoftPhone. Good Quality and Reliable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the Quality of the phone as well as the design. We use the Bria5 version. Its got all the features that I think a softphone should have.

Cons

No Customer Service. Where is the API to let us integrate it further? We should be able to turn this phone into an automate dialer but without API that is a bit difficult to do.

Review Source: Capterra
 

Kilian from dieWerbeagentur.SH

May 2018

May 2018

easy to handle

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

i don't need a normal phone right more. I can call customers right out of my ERP System. Makes work much more comfortable

Cons

i need google sync, so that i can integrate my google contacts.
and second thing, give calls to the next person should be easier

Review Source: Capterra
 


May 2018

May 2018

I'm connected to an IPBX with the aplications on my PC and on my Android phone

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's easy to configure and the quality of the calls is great.
It's compatible with my IPBX (MyVoice 5000).

Cons

The Android and PC Apps are not synchronised.
When I receive a call my PC and my Android phone ring simultaneously that's good.
But If I take the call with my PC for example the same call is mentionned as lost on my Android phone. It's not really great because it's not the reality.

Review Source: Capterra
 

Lynn M from Lynn M Myrick LLC

May 2018

May 2018

Great Product for Phone Use anyway

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I have been using Counterpath (Bria) for many years - I mainly use the product to contact clients when out of the office with my laptop. I use the cell phone app so my clients do not have my cell number as it shows as if I am calling from my office. I never have problems so customer support has not been an issue.

Cons

Set up a tiny bit difficult if you don't have a good phone service to help you with the codes.
Set up a tiny bit difficult if you don't have a good phone service to help you with the codes. Set up a tiny bit difficult if you don't have a good phone service to help you with the codes.

Review Source: Capterra
 

Richard from Custom Computer Creations, LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Bria 4 had good features, we've been disappointed with the support and approach to upgrades.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Codec support, integration with other products. Support for Sennheiser headsets was welcome. Windows 10 support also finally got there.

Cons

Quality of upgrades has been spotty - sometimes great, other times not so great. It took a while for Bria 4 notifications to work well in Windows 10. And again, we do not care for the 70% of retail upgrade policy. We'd rather pay 20% a year for support and upgrades - given the overall cost of the software, even 25% would work.
Also don't like being pushed to sign-in with Linked-In for this survey.

Review Source: Capterra
 

Michael from Web Results, Inc.

May 2018

May 2018

This cell phone works well. It was very easy to set up and start using it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This cell phone provides consistent high-quality phone calls. It doesn't crash like my previous one would on multiple colors are dialing me. I'm very happy with it.

Cons

Footprint of the program when opened on the computer screen is too big. I really wish that you could make it smaller.

Review Source: Capterra
 

Daniel from Trixbox de Mexico SA de CV

May 2018

May 2018

Easy to use and very friendly interface.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- Some happy features to adjust to get a lot of compatibilities.
- We can log the messages and errors that help to improve the systems which the software connects.

Cons

- Some times when the internet its down the software still to, and its not a good idea when the systems are only for use internally.
- Maybe it´s god idea to put a button o some procedure to restore to default values.

Review Source: Capterra
 


May 2018

May 2018

Yes one of the best software on the market

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

processing, ease and good communication, it works great on mac os and windows integrated very well

Cons

price it could be cheaper for companies.

Review Source: Capterra