# Bria Software Reviews, Demo & Pricing - 2026 > Review of Bria Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/voip/xlite-profile --- [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / Bria Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/voip/xlite-profile/reviews/)[Alternatives](https://www.softwareadvice.com/voip/xlite-profile/alternatives/) # Bria 2026: Benefits, Features & Pricing Wondering if Bria is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Bria 4.3 [(106)](https://www.softwareadvice.com/voip/xlite-profile/reviews/) Pricing Starting at $2.95 per month ### About Bria Bria is a unified communications and collaboration solution that is designed for individuals, teams, enterprises and resellers who need a comprehensive communication tool that integrates with their existing voice services. Bria allows businesses of all sizes to extend their investment in their call server by adding services for team messaging, video conferencing and mobile capabilities. Bria offers several key features to enhance business communications. Its softphone functionality enables users to make and receive calls with advanced call features such as call transfer and forwarding. The team messaging capability allows users to start one-on-one messages or chat rooms in a single window. It provides centralized provisioning, which allows configuration to be done once in the cloud, with settings then downloaded to user devices. Additionally, Bria's secure communications feature ensures encrypted voice and messaging to keep conversations private. Bria's flexibility allows users to access their communications from any device, from desktop to mobile. This enables them to stay connected and take their communications with them wherever they go. Additionally, Bria offers a tailored ex... perience that streamlines the communication and collaboration experience for businesses and resellers. Wondering if Bria is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. ## Bria User Interface ## Popular Bria Alternatives Main Product Bria 4.3 [(106)](https://www.softwareadvice.com/voip/xlite-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 4.15Value for money - 3.68Customer support - 4.13Functionality Pricing Starting at $2.95 per month Get Price Alternative Product [3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) 4.4 [(465)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.28Value for money - 4.10Customer support - 4.40Functionality Pricing Starting at $350.00 per year Get Price Alternative Product [RingEX](https://www.softwareadvice.com/call-center/office-profile/) 4.2 [(1203)](https://www.softwareadvice.com/call-center/office-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 4.05Value for money - 4.01Customer support - 4.27Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [CTM](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/) 4.7 [(158)](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.50Value for money - 4.56Customer support - 4.61Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [Ringotel](https://www.softwareadvice.com/product/492947-Ringotel/) 5.0 [(14)](https://www.softwareadvice.com/product/492947-Ringotel/#reviews) Ratings Breakdown - 4.86Ease of use - 5.0Value for money - 4.93Customer support - 4.86Functionality Pricing Starting at $2.49 per month Get Price Alternative Product [Cloud Softphone](https://www.softwareadvice.com/voip/acrobits-profile/) 4.7 [(10)](https://www.softwareadvice.com/voip/acrobits-profile/#reviews) Ratings Breakdown - 4.70Ease of use - 4.89Value for money - 5.0Customer support - 4.70Functionality Pricing Starting at $69.00 per month Get Price ## Bria Pricing and Plans Starting price: $2.95 per month Free Trial Free Version Brian Solo Free $0.00 flat rate, per month Plan includes: - 1 Device Supported - 1 SIP/ Voip Accounts Support Brian Solo $2.95 flat rate, per month Plan includes: - 3 Devices Supported - 5 SIP/ Voip Accounts Support - HD Audio/Video Support - Standard Audio/Video Brian Teams $4.95 flat rate, per month Plan includes: - 3 Devices Supported - 5 SIP/ Voip Accounts Support - Call Analytics - HD Audio/Video Support - Screen Sharing Service - Standard Audio/Video - Team Messaging & Presence - Team Voice & Video Service Brain Enterprise Basic Pricing available upon request Plan includes: - 1:1 Messaging & Chat Room Support - 4 Devices Supported - 5 SIP/ Voip Accounts Support - Advanced Configuration Options on Stretto™ Provisioning - HD Audio/Video Support - LDAP / Active Directory Integration Brain Enterprise Standard Pricing available upon request Plan includes: - 1:1 Messaging & Chat Room Support - 4 Devices Supported - 5 SIP/ Voip Accounts Support - Advanced Configuration Options on Stretto™ Provisioning - File Transfer Capabilities - HD Audio/Video Support - LDAP / Active Directory Integration - Messages Synched Across Devices - Messaging & Presence Service - Remote Troubleshooting Tools for Administrators Read More Brain Enterprise Business Pricing available upon request Plan includes: - 1:1 Messaging & Chat Room Support - 4 Devices Supported - 5 SIP/ Voip Accounts Support - Advanced Configuration Options on Stretto™ Provisioning - HD Audio/Video Support - LDAP / Active Directory Integration - Messages Synched Acro - Messaging & Presence Service Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Bria Features - Popular features found in Call Center Caller ID Call Logging Call Monitoring Call Recording Call Routing Call Scripting Contact Management CRM Dashboard IVR Queue Management Reporting/Analytics - More features of Bria Access Controls/Permissions Activity Dashboard Alerts/Escalation Alerts/Notifications API Auto-Dialer Automatic Call Distribution Call Center Management Call Conferencing Call Disposition Caller Profiles Call List Management Call Tracking Call Transfer Chat/Messaging Collaboration Tools Communication Management Computer Telephony Integration Conferencing Customizable Branding Employee Database File Sharing File Transfer Inbound Call Center Live Chat Manual Dialer Mobile Access Multi-Channel Communication Multiple User Accounts Multi-User Collaboration On-Demand Recording On-Demand Webcasting Online Voice Transmission Outbound Call Center Presentation Streaming Private Chat Real-Time Chat Recording Remote Access/Control Screen Sharing Search/Filter Single Sign On SIP Trunking Third-Party Integrations Two Way Audio & Video Two-Way Audio & Video Unified Communications User Management Video Call Recording Video Conferencing Voice Mail VoIP VoIP Connection ## Bria Integrations Microsoft Outlook Integration rated undefined from -1 review Salesforce Sales Cloud Integration rated undefined from -1 review Callture Integration rated undefined from -1 review CloudCall Integration rated undefined from -1 review OnSIP Integration rated undefined from -1 review Zadarma Integration rated undefined from -1 review See all 7 integrations ## Bria User Reviews Overall Rating 4.3 Ratings Breakdown 5 56% 4 30% 3 8% 2 1% 1 5% Secondary Ratings Ease of Use 4.2 Value for money 4.2 Customer support 3.7 Functionality 4.1 VR Verified Reviewer Education Management 501-1000 employees Used daily for less than 12 months Review source Reviewed December 2018 This did not work for us 3 Previously 2 Ratings Breakdown 2 Ease of use 3 Functionality Previously 2 Pros: Hard to say, not much of it worked. It was better than being tied to a physical phone, but only when it was working. The best thing I can say is the tool has a built-in "send report to technical support" button. Cons: Dropped transfers, absent notifications for calls/missed calls... upside was I was able to just ignore my phone for a few months. Read More Orjus I. Verified reviewer Telecommunications 1001-5000 employees Used daily for more than 2 years Review source Reviewed September 2023 Bria Review 5 Ratings Breakdown 4 Ease of use 4 Functionality Pros: I am not sure how much it costed in our company. I needed to integrate it to our Call Center and it was easy. It does what it needs to do and we have been using it for many years now without any problem. Cons: I find it difficult to work with its logs or capture them or investigate them , even why they are not needed so much , I would have liked something better. Reasons for choosing Bria I did not choose it. Our company Vodafone choose it. Read More Kaitlen P. Verified reviewer Real Estate 1001-5000 employees Used daily for more than 2 years Review source Reviewed July 2019 Bria--A decent option. 3 Ratings Breakdown 3 Ease of use 5 Functionality Pros: Bria is definitely a decent option when it comes to computer phone software. It gets the job done and mostly serves it's purpose. The functions on the phone are simple and easy to operate. The connection is clear and rarely do I have a poor or fuzzy connection when using BRIA. Cons: Often I find myself getting multiple calls coming in at once, or my calls will drop randomly. It seems the settings can get shifted without my knowledge fairly easy which throws everything off just a bit. Making it just a bit more difficult to do my job, using Bria. The most frustrating of the glitches would be getting multiple calls coming in to me at once. I have to remember to adjust the settings quite regularly or it gets very difficult to work. Vendor Response Kaitlen thank you for taking the time to submit a review. Did you work with our support team to help troubleshoot why calls were dropping? Tickets are submitted online at https://support.counterpath.com/hc/en-us/requests/new Replied February 2020 Read More Oliver V. Verified reviewer Computer Software 2-10 employees Used daily for more than 2 years Review source Reviewed March 2019 Simply the best 5 Besides the obligatory upgrade + smaller issues with transferring calls, my overall experience is overwhelmingly positive. We've used another softphone provider before and simply switched over completely to Bria after an endless road of issues. That road has come to an end now, and we're very happy with Bria. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: It just works - with any hardware you're using. Whether you're on a MacBook and have a $200 headset or simply use your smartphone, Bria is by far the best softphone we ever used. Cons: They recently released a new version, Bria 5. For existing users of Bria 4, it was necessary to buy an upgrade since Bria 4 doesn't work anymore with recent Operating Systems. Was a bit of a cost, but paid with pleasure. Transferring calls between softphones does not always work. Was in touch with support before (they answer very quickly) but haven't got it figured out yet. Vendor Response Oliver thank you for taking the time to submit an amazing review. It's always great to hear form our customers. I will forward your feedback to our product team. Replied March 2019 Read More Andre B. Verified reviewer Apparel & Fashion 51-200 employees Used daily for less than 2 years Review source Reviewed December 2018 Integration and update 4 Overall, it works good. Stable and reliable are the words that explain Bria. Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: What I most like in Bria is the integration with so many devices. My headphone has support to Bria, so it is easy to answer and make calls. Cons: What I least like is the update. There is a new version that support what I need, but I have to purchase again to have access to the new functionalities. Vendor Response Andre thank you for taking the time to submit a review. It¿s great to hear our device integration works well for you. Have you considered moving to a subscription model? Bria Teams is a user based subscription which allows each user access to Bria on up to 3 devices including Desktop, Mobile and Tablet. Bria Teams uses a web-based provisioning dashboard to setup, deploy and manage your users. Bria Teams allows up to 5 SIP/XMPP accounts. Bria Teams also has subscription based features like Upgrades, Team Messaging and Screen Share capabilities. You can find more about Bria Teams and sign up for a trial here, www.softphone.com. Replied December 2018 Read More Tom K. Verified reviewer Accounting 2-10 employees Used daily for more than 2 years Review source Reviewed February 2021 Works well 5 With Bria I can answer calls from anywhere and it integrates into iOS Ratings Breakdown 5 Ease of use 5 Functionality Pros: Bria is a well featured VoIP soft phone and I like that it integrates with many different providers out of the box Cons: I don't like that Bria limits the number of devices per user so much, I use phone, laptop, desktop and home PC which means I have to juggle my logins! Vendor Response Thank you for taking the time to provide your feedback. It's great to hear how Bria allows you to receive calls from anywhere. I'll bring your feedback in regards to number of devices to our Product Team. Replied February 2021 Read More Stan Y. Verified reviewer Publishing 201-500 employees Used daily for less than 6 months Review source Reviewed August 2018 Better than some softphone solutions, but not as good as a 'real' phone. 4 Sound is okay, but still doesn't compare to a real, physical IP phone. The UI is minimal which will be a plus for some and a con for others. The only reason I have a Bria soft phone is that the physical IP phones my company used to use for remote users no longer work (too old for new firewall) and aren't immediately planning to replace them. I use Bria on the Mac side of my machine because it seems to work a bit better than the Cisco IP Communicator software on the Windows side of the same machine. Both have a bit of a delay when speaking, but he Bria phone seems to have a little less of it. But not sure if that's more of a PC vs Windows thing instead of a Bria vs Cisco thing. Ratings Breakdown 4 Ease of use 4 Functionality Pros: Easy to install and works better on a Mac than another software does on the PC. Sound quality is okay. Works well with a headset or through computer speakers/mic. Cons: Maybe it's the nature of all soft phone solutions, but still picks up the keyboard sounds if I'm trying to use my computer and be on a call. The interface is very minimal, which some might say is a 'pro' instead of a 'con'. There's other soft phone software where the UI actually looks like a phone, which I prefer. Vendor Response Stan thank you for taking the time to submit feedback we truly appreciate it. Replied September 2018 Read More Nelson R. Verified reviewer 11-50 employees Used daily for less than 2 years Review source Reviewed July 2018 good softphone for the company 4 It has helped me to take advantage of the resources of the machines without leaving behind the quality Ratings Breakdown 4 Ease of use 3 Value for money 3 Customer support 4 Functionality Pros: excellent softphone, very practical since it has all the functionalities at hand, easy configuration and allows to create multiple accounts, good audio quality and does not consume many resources Cons: one of the things that I like least is the interface, it is unfriendly, it could be more modern or have changeable themes Vendor Response Thank you for submitting feedback Nelson. It's great the configuration was easy and the audio is good. I will forward your interface feedback to our product team to review Replied January 2019 Read More Eric D. Verified reviewer Mechanical or Industrial Engineering 201-500 employees Used daily for more than 2 years Review source Reviewed January 2019 Really good SIP software 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This software is perfect. It's cheap, full of features and stable. I use it with a Grandstream PBX with no problem at all. Cons: There is an Outlook plugin that I purchase and don't use. Most people can do without. Vendor Response Eric thank you for taking the time to submit a fantastic review. It's great that our software is affordable, stable and full of features. Replied January 2019 Read More Mark J. Verified reviewer 201-500 employees Used daily for more than 2 years Review source Reviewed June 2018 I am not chained to my desk with Bria loaded on my Mobile Device 4 Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: The setup was very easy even without prior VoIP setup knowledge. No delay or lag when compared to desk phone and calls going through. Cons: It does use a lot of battery life, but the pros outweigh this. As long as you keep a charger at your desk then you will be covered. Read More Showing 1 - 10 of 106 Reviews [See All Reviews](https://www.softwareadvice.com/voip/xlite-profile/reviews/) ## Bria Popular Comparisons [3CX vs Bria](https://www.softwareadvice.com/voip/3cx-phone-system-profile/vs/xlite/)[RingEX vs Bria](https://www.softwareadvice.com/call-center/office-profile/vs/xlite/)[CTM vs Bria](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/vs/xlite/)[Zoom Phone vs Bria](https://www.softwareadvice.com/voip/xlite-profile/vs/zoom-phone/)[Squaretalk vs Bria](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/vs/xlite/)[Ringover vs Bria](https://www.softwareadvice.com/voip/ringover-profile/vs/xlite/)[Zoiper vs Bria](https://www.softwareadvice.com/voip/xlite-profile/vs/zoiper/)[Ultatel Cloud Business Phone System vs Bria](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/vs/xlite/)[Zultys MX System vs Bria](https://www.softwareadvice.com/voip/xlite-profile/vs/zultys-mx/) [Compare All Alternatives](https://www.softwareadvice.com/voip/xlite-profile/alternatives/) ## Other Top Recommended Call Center Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **5** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (564) Recently recommended **5** times [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (156) Recently recommended **5** times [Readymode](https://www.softwareadvice.com/product/171343-Readymode/) **4.6** (142) Recently recommended **5** times Stuck Between Options? 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