# Bria vs Zoom Phone - 2026 Comparison - Software Advice > Bria vs Zoom Phone - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/voip/xlite-profile/vs/zoom-phone --- [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / Bria vs Zoom Phone Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 3, 2026 # Bria vs. Zoom Phone: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 3, 2026 # Bria vs. Zoom Phone: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/voip/xlite-profile/) [Bria](https://www.softwareadvice.com/voip/xlite-profile/) 4.3 [(106)](https://www.softwareadvice.com/voip/xlite-profile/reviews/) Starting Price $2.95per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Bria Based on 106 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (18%), Utilities (13%) and Professional Services (9%) - Top use cases: Softphone (10%), Call Center (7%) and VoIP (4%) 66% of users recommend this product [](https://www.softwareadvice.com/voip/zoom-phone-profile/) [Zoom Phone](https://www.softwareadvice.com/voip/zoom-phone-profile/) 4.5 [(244)](https://www.softwareadvice.com/voip/zoom-phone-profile/reviews/) Starting Price $10.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Zoom Phone Based on 244 reviews - Popular among: Small businesses - Most common industries: Education & Learning (16%), IT & Software Development (14%) and Professional Services (12%) - Top use case: Online Meeting (48%) 80% of users recommend this product [](https://www.softwareadvice.com/voip/xlite-profile/) Bria 4.3 [(106)](https://www.softwareadvice.com/voip/xlite-profile/reviews/) [](https://www.softwareadvice.com/voip/zoom-phone-profile/) Zoom Phone 4.5 [(244)](https://www.softwareadvice.com/voip/zoom-phone-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.3 Based on 106 reviews Ease of use 4.2 Value for money 4.2 Customer support 3.7 Functionality 4.1 4.5 Based on 244 reviews Ease of use 4.5 Value for money 4.5 Customer support 4.2 Functionality 4.5 Looking for better customer support? Ask an advisor for high-rated alternatives Looking for better customer support? Ask an advisor for high-rated alternatives Looking for better customer support? Ask an advisor for high-rated alternatives ## User interface * * * ## Key features Features selected based on 350 reviews from Call Center * * * Automated Attendant N/A Call Logging 4.0 Call Monitoring 3.5 Call Recording 4.2 Call Routing 4.6 Call Scripting N/A Automated Attendant 4.3 Call Logging 4.3 Call Monitoring 4.1 Call Recording 4.3 Call Routing 4.2 Call Scripting N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Microsoft OutlookNot enough reviews ](https://www.softwareadvice.com/marketing/microsoft-outlook-profile/)[ Salesforce Sales CloudNot enough reviews ](https://www.softwareadvice.com/product/2764-Salesforce/)[ CalltureNot enough reviews ](https://www.softwareadvice.com/voip/callture-profile/) ## Reviews * * * Bill L.Vice President of Sales and OperationsInformation Technology and Services, 2-10 employees "We have remote staff that work at home that all have Bria installed on their pc's it allows us to stay connected and all be in a queue for when customers call in." Jan 7, 2026 MF Mark F.General ManagerTelecommunications, 11-50 employees "We now have over $1200 credit with them that we can't use and they are refusing to give us our money back." Mar 31, 2025 WJ Whitney J.HR AssistantBanking, 201-500 employees "Zoom Phone makes it very easy to check your voicemails by adding them to a queue in the Zoom Workplace app." Jan 5, 2026 Kristl K.Sr Customer Service RepInsurance, 1001-5000 employees "Zoom Phone is missing faxing capabilities." Feb 8, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [3CX vs Bria](https://www.softwareadvice.com/voip/3cx-phone-system-profile/vs/xlite/)[RingEX vs Bria](https://www.softwareadvice.com/call-center/office-profile/vs/xlite/)[Microsoft Teams vs Zoom Phone](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/zoom-phone/)[Zoom Workplace vs Zoom Phone](https://www.softwareadvice.com/compare/101384-Zoom-Video-Conferencing/vs/123022-zoom-phone/)