All Zoho Meeting Reviews
1-25 of 449 Reviews
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David
2 - 10 employees
Used less than 6 months
OVERALL RATING:
5
Reviewed July 2021
Zoho Meeting
Terri Armenta
Verified reviewer
Public Safety, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Very EASY to use!
Perfect execution and easy to use. The platform allowed for the easy creation of webinar details.
PROSThe best part of this software is the ease of the entire set-up! I've used webinar software programs before but this software offers the same features of the 'BIG NAME" webinar services but with a more reasonable price. I was looking for a program that would fit into my business' budget since I'm only using webinars on a monthly basis. The previous programs I used didn't offer any budget-friendly options for the frequency of my business. The webinar platform is smooth and I can manage without a co-host/admin/assistant. Like the big-name players in webinar platforms, Zoho has participant reminders, direct links, and webinar recordings. My recommendation is to take advantage of the free trial and see for yourself. You won't be disappointed.
CONSI don't think Zoho is missing any features for my business use. If I was a heavy user, I may have a different opinion. I will continue to explore and use the platform's many features.
Reason for choosing Zoho Meeting
I didn't want my participants to download any programs.
Reasons for switching to Zoho Meeting
My business does monthly webinars and I was looking for a budget-friendly option.
Rodolfo
Food & Beverages, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Great integration with company CRM
We love it! We have used it extensively for the past 3 years and we have seen its improvements.
PROSOur clients/vendors love to know we use "our own company" video conference system instead of the general ones, they feel more secure and it looks more professional.
CONSPeople get confused when connecting the first time, they dont know they can use it only via web, without downloading any app.
Reason for choosing Zoho Meeting
It is integrated within our Zoho Account
Reasons for switching to Zoho Meeting
To show a more professional way of communication with our stakeholders.
Manuel
Computer Software, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed June 2020
Zoho - Don't bet on their ability to keep their platform running
Terrible, stay away. You probably had good experiences with their Mail or CRM, but as it turns out they manage this division horrible.
PROSAPI to check some aspects of the meeting is great for platform integrators such as ourselves, pricing seemed right.
CONSAfter some research we selected them as our platform, we ended up buying around 10 licenses. Our business cases we had at least 3-4 meeting running every single day with different presenters. We had issues with them at beginning of each month, for some reason they decided to releases "hotfixes" to production Sunday overnight at the beginning of each month, every single time we had a "hotfix" something broke. We had instances were none of the cameras for the participants showed on screen, it took a week for them to figure out how to resolve, sometimes functionality was changed or was completely disabled between versions (presenter permissions) and the latest and the reason we decided to move after months of being customers, today (June 11, 2020) both of their mobile application crashed when people tried to access via their mobile phones. Support is just frustrating, they don't have a number to get on a call with your when you have issues, everything is being handled via email and from India, so good luck resolving any concern on your business hours, all of our support concerns were replied back with "Oh sorry, please provide meeting ID, we will resolve diligently", it was never resolved their support strategy is to let things resolve by themselves or for you to give up. Now one of the PROs was the API access as it turns they removed all documentation on how to use their APIs so good luck trying to figure out that yourself if you didn't have an integration in place.
Reason for choosing Zoho Meeting
Their main selling point for us was the API, however this is no longer available for new customers.
Reasons for switching to Zoho Meeting
We had a meeting with 50 participants, and their mobile access was broken we just had enough with their "feature" updates.
Luke
Financial Services, 2-10 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
An Excellent Video Conferencing Software with Great Potential
Overall, Zoho meeting is a great application that has made a good start to rival key competitors like Zoom. I am hoping the customer success team and the dev team work together to iron out the common issues being raised by us the users.
PROSFirst, it is cheaper compared to the one I was using. Second, it's very easy to use. Third, the support team is awesome.
CONSThere are two primary things that I personally did not like: first, clients kept complaining about the bad audio quality. They kept complaining about the very bad audio quality. Some even dropped out of the session because they were not hearing anything at all. I listened to the recording myself it was also terrible but I have no idea why. The second issue relates to the fact that Zoho meeting does not have built in annotation tools, just like Zoom does. This is a major inconvenience cos it undermines how I can interact with my audience
Reason for choosing Zoho Meeting
I saw good reviews online. Also, the fact that there are free plans gave me the opportunity to experience the product before making up my mind.
Reasons for switching to Zoho Meeting
Too expensive for a start-up business like ours. Secondly, the fact that the price is only in USD exposes a small business like ours to significant currency risks.
Peter
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Currently Getting a HUGE Upgrade
Sound + video quality (they recently upgraded it in mid-2019, and it's WAY better than it used to be) Integration with other Zoho apps (especially pushing webinar visitors to Zoho CRM) Webinar + meeting functionality
CONSI wish there was a Mac desktop app like GoToMeeting has, Zoho Meeting is good for one-off meetings but doesn't really shine as a remote work collaboration platform like GoToMeeting does.
Reason for choosing Zoho Meeting
Price, came bundled with the Zoho One suite, connectivity with other Zoho apps.
Abhay
Financial Services, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed August 2022
Improvement needed to become market leader
It's not that great but since its integration with the Zoho package is so easy to access and use in no time.
PROSThe UI/UX is quite efficient as well as the controls.
CONSLimit of free minutes, non-accessibility from the phone, screen sharing mess
Reason for choosing Zoho Meeting
It's integrated with the Zoho suite.
Reasons for switching to Zoho Meeting
It's free and does not lag, has no limitations, and is easy to join in no time.
Jared
Verified reviewer
Renewables & Environment, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed September 2022
Zoho Meeting is a good option for all your web conferencing needs
Overall, worked great for our needs and allowed us to easily meet during the pandemic
PROSMobile access for starting and stopping calls, as well as scheduling and sending invites
CONSCall would end if two people were logged in under the admin at the same time
Reasons for switching to Zoho Meeting
Ease of integration with the rest of the Zoho suite
Dawn
Professional Training & Coaching, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Zoho is great for speakers and coaches
Excellent. It helped me get started quickly and transition from Zoom in minutes.
PROSAll the features and support for the cost. No other provider has this much support and functionality period.
CONSLots of features to get used too so having to pace myself is all.
Reason for choosing Zoho Meeting
Best features and support
Reasons for switching to Zoho Meeting
Too expensive with not enough options and integrations. They started charging for any and everything with no real value or support.
Christian
Medical Practice, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Awesome Bang for the Buck!
Overall its been a great experience
PROSIts very easy to schedule and navigate while in use.
CONSI wanted it to cost less for the pro version considering I already pay for enhanced ZOHO products
Reasons for switching to Zoho Meeting
Cost, privacy, easy to use since ZOHO has my email hosting as well.
Anonymous
11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2022
Nice meeting tool.
Overall seem ok now.
PROSI tried Zoho meeting for free at first then I like its functions and I will turn to use it for sure.
CONSThey just start so a few customer use it.
Reason for choosing Zoho Meeting
I use Zoho Mails and it's easy to use. Then I believe Zoho Meeting will be fit for my team too.
Reasons for switching to Zoho Meeting
Price.
Getjan
Logistics and Supply Chain, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Inyuitive with a bit of ZoHo help
Seenless for internal collaboration, external collaboration requires a few clicks. Webinar is super.
PROSThe completeness of the ZoHo suite : you can keep all in 1 cloud location and have a zoho home access panel.
CONSIt is too bad that Wordrive does not work with Projects though
Reason for choosing Zoho Meeting
decided by [SENSITIVE CONTENT] of The PMO Company
Reasons for switching to Zoho Meeting
decided by [SENSITIVE CONTENT] of The PMO Company
Pradeep
Pharmaceuticals, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Zoho Meeting Good Solution for Online Meeting and the Video Conferencing
I have overall 3 years rich and happy experience of Zoho Meeting and found it very useful and good with the business requirements.
PROSThere are a lot of features and the reason for like the Zoho Meeting, like Host Control, Real time Chat, Meeting management and easy to use.
CONSNO, Till my last 2 years experience I have not any problem with this Zoho Meeting.
Reason for choosing Zoho Meeting
Due to latest and the best in features and low in cost.
Anonymous
2-10 employees
Used less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
FUNCTIONALITY
2
Reviewed March 2020
Has potential but doesnt work very well at the moment
setting up a system for daily meetings with remote staff for customers
PROSit is all ran from common browsers without having to download extra software which makes it simple
CONSI tried 4 meetings not one of them worked correctly, the first wouldnt show my desktop, then it did but was laggy then it just kept saying the presenter was having difficulty despite been in the same building
Reason for choosing Zoho Meeting
they offered a free trial but not enough features to test
Reasons for switching to Zoho Meeting
Join me refused to show video, no matter what settings where ticked you could see the video but it refused to enable and kept crashing with loads of errors
Angel
E-Learning, 1 employee
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2021
Zoho Meeting Great for create a list
The use of meetings and seminars allows the rapprochement with potential customers, through zoho software it is possible to develop and position the brand by getting closer to potential customers.
CONSThe trial version is correct, the paid version needs to expand the recording of the seminars, in this way the catalog of recorded sessions can be applied to clients who have missed a meeting or seminar.
Reason for choosing Zoho Meeting
The price!
Reasons for switching to Zoho Meeting
the price and ease of connecting to seminars, zoho is better.
Nidhi
Verified reviewer
Computer Games, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY