All Zoho Meeting Reviews

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David

2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed July 2021

Zoho Meeting

User Profile

Terri Armenta

Verified reviewer

Public Safety, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Very EASY to use!

Perfect execution and easy to use. The platform allowed for the easy creation of webinar details.

PROS

The best part of this software is the ease of the entire set-up! I've used webinar software programs before but this software offers the same features of the 'BIG NAME" webinar services but with a more reasonable price. I was looking for a program that would fit into my business' budget since I'm only using webinars on a monthly basis. The previous programs I used didn't offer any budget-friendly options for the frequency of my business. The webinar platform is smooth and I can manage without a co-host/admin/assistant. Like the big-name players in webinar platforms, Zoho has participant reminders, direct links, and webinar recordings. My recommendation is to take advantage of the free trial and see for yourself. You won't be disappointed.

CONS

I don't think Zoho is missing any features for my business use. If I was a heavy user, I may have a different opinion. I will continue to explore and use the platform's many features.

Reason for choosing Zoho Meeting

I didn't want my participants to download any programs.

Reasons for switching to Zoho Meeting

My business does monthly webinars and I was looking for a budget-friendly option.

Rodolfo

Food & Beverages, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Great integration with company CRM

We love it! We have used it extensively for the past 3 years and we have seen its improvements.

PROS

Our clients/vendors love to know we use "our own company" video conference system instead of the general ones, they feel more secure and it looks more professional.

CONS

People get confused when connecting the first time, they dont know they can use it only via web, without downloading any app.

Reason for choosing Zoho Meeting

It is integrated within our Zoho Account

Reasons for switching to Zoho Meeting

To show a more professional way of communication with our stakeholders.

Manuel

Computer Software, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed June 2020

Zoho - Don't bet on their ability to keep their platform running

Terrible, stay away. You probably had good experiences with their Mail or CRM, but as it turns out they manage this division horrible.

PROS

API to check some aspects of the meeting is great for platform integrators such as ourselves, pricing seemed right.

CONS

After some research we selected them as our platform, we ended up buying around 10 licenses. Our business cases we had at least 3-4 meeting running every single day with different presenters. We had issues with them at beginning of each month, for some reason they decided to releases "hotfixes" to production Sunday overnight at the beginning of each month, every single time we had a "hotfix" something broke. We had instances were none of the cameras for the participants showed on screen, it took a week for them to figure out how to resolve, sometimes functionality was changed or was completely disabled between versions (presenter permissions) and the latest and the reason we decided to move after months of being customers, today (June 11, 2020) both of their mobile application crashed when people tried to access via their mobile phones. Support is just frustrating, they don't have a number to get on a call with your when you have issues, everything is being handled via email and from India, so good luck resolving any concern on your business hours, all of our support concerns were replied back with "Oh sorry, please provide meeting ID, we will resolve diligently", it was never resolved their support strategy is to let things resolve by themselves or for you to give up. Now one of the PROs was the API access as it turns they removed all documentation on how to use their APIs so good luck trying to figure out that yourself if you didn't have an integration in place.

Reason for choosing Zoho Meeting

Their main selling point for us was the API, however this is no longer available for new customers.

Reasons for switching to Zoho Meeting

We had a meeting with 50 participants, and their mobile access was broken we just had enough with their "feature" updates.

Luke

Financial Services, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

An Excellent Video Conferencing Software with Great Potential

Overall, Zoho meeting is a great application that has made a good start to rival key competitors like Zoom. I am hoping the customer success team and the dev team work together to iron out the common issues being raised by us the users.

PROS

First, it is cheaper compared to the one I was using. Second, it's very easy to use. Third, the support team is awesome.

CONS

There are two primary things that I personally did not like: first, clients kept complaining about the bad audio quality. They kept complaining about the very bad audio quality. Some even dropped out of the session because they were not hearing anything at all. I listened to the recording myself it was also terrible but I have no idea why. The second issue relates to the fact that Zoho meeting does not have built in annotation tools, just like Zoom does. This is a major inconvenience cos it undermines how I can interact with my audience

Reason for choosing Zoho Meeting

I saw good reviews online. Also, the fact that there are free plans gave me the opportunity to experience the product before making up my mind.

Reasons for switching to Zoho Meeting

Too expensive for a start-up business like ours. Secondly, the fact that the price is only in USD exposes a small business like ours to significant currency risks.

User Profile

Peter

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

Currently Getting a HUGE Upgrade

PROS

Sound + video quality (they recently upgraded it in mid-2019, and it's WAY better than it used to be) Integration with other Zoho apps (especially pushing webinar visitors to Zoho CRM) Webinar + meeting functionality

CONS

I wish there was a Mac desktop app like GoToMeeting has, Zoho Meeting is good for one-off meetings but doesn't really shine as a remote work collaboration platform like GoToMeeting does.

Reason for choosing Zoho Meeting

Price, came bundled with the Zoho One suite, connectivity with other Zoho apps.

Abhay

Financial Services, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed August 2022

Improvement needed to become market leader

It's not that great but since its integration with the Zoho package is so easy to access and use in no time.

PROS

The UI/UX is quite efficient as well as the controls.

CONS

Limit of free minutes, non-accessibility from the phone, screen sharing mess

Reason for choosing Zoho Meeting

It's integrated with the Zoho suite.

Reasons for switching to Zoho Meeting

It's free and does not lag, has no limitations, and is easy to join in no time.

User Profile

Jared

Verified reviewer

Renewables & Environment, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed September 2022

Zoho Meeting is a good option for all your web conferencing needs

Overall, worked great for our needs and allowed us to easily meet during the pandemic

PROS

Mobile access for starting and stopping calls, as well as scheduling and sending invites

CONS

Call would end if two people were logged in under the admin at the same time

Reasons for switching to Zoho Meeting

Ease of integration with the rest of the Zoho suite

Dawn

Professional Training & Coaching, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Zoho is great for speakers and coaches

Excellent. It helped me get started quickly and transition from Zoom in minutes.

PROS

All the features and support for the cost. No other provider has this much support and functionality period.

CONS

Lots of features to get used too so having to pace myself is all.

Reason for choosing Zoho Meeting

Best features and support

Reasons for switching to Zoho Meeting

Too expensive with not enough options and integrations. They started charging for any and everything with no real value or support.

Christian

Medical Practice, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Awesome Bang for the Buck!

Overall its been a great experience

PROS

Its very easy to schedule and navigate while in use.

CONS

I wanted it to cost less for the pro version considering I already pay for enhanced ZOHO products

Reasons for switching to Zoho Meeting

Cost, privacy, easy to use since ZOHO has my email hosting as well.

Anonymous

11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2022

Nice meeting tool.

Overall seem ok now.

PROS

I tried Zoho meeting for free at first then I like its functions and I will turn to use it for sure.

CONS

They just start so a few customer use it.

Reason for choosing Zoho Meeting

I use Zoho Mails and it's easy to use. Then I believe Zoho Meeting will be fit for my team too.

Reasons for switching to Zoho Meeting

Price.

Getjan

Logistics and Supply Chain, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

Inyuitive with a bit of ZoHo help

Seenless for internal collaboration, external collaboration requires a few clicks. Webinar is super.

PROS

The completeness of the ZoHo suite : you can keep all in 1 cloud location and have a zoho home access panel.

CONS

It is too bad that Wordrive does not work with Projects though

Reason for choosing Zoho Meeting

decided by [SENSITIVE CONTENT] of The PMO Company

Reasons for switching to Zoho Meeting

decided by [SENSITIVE CONTENT] of The PMO Company

Pradeep

Pharmaceuticals, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

Zoho Meeting Good Solution for Online Meeting and the Video Conferencing

I have overall 3 years rich and happy experience of Zoho Meeting and found it very useful and good with the business requirements.

PROS

There are a lot of features and the reason for like the Zoho Meeting, like Host Control, Real time Chat, Meeting management and easy to use.

CONS

NO, Till my last 2 years experience I have not any problem with this Zoho Meeting.

Reason for choosing Zoho Meeting

Due to latest and the best in features and low in cost.

Anonymous

2-10 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

FUNCTIONALITY

2

Reviewed March 2020

Has potential but doesnt work very well at the moment

setting up a system for daily meetings with remote staff for customers

PROS

it is all ran from common browsers without having to download extra software which makes it simple

CONS

I tried 4 meetings not one of them worked correctly, the first wouldnt show my desktop, then it did but was laggy then it just kept saying the presenter was having difficulty despite been in the same building

Reason for choosing Zoho Meeting

they offered a free trial but not enough features to test

Reasons for switching to Zoho Meeting

Join me refused to show video, no matter what settings where ticked you could see the video but it refused to enable and kept crashing with loads of errors

Angel

E-Learning, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2021

Zoho Meeting Great for create a list

PROS

The use of meetings and seminars allows the rapprochement with potential customers, through zoho software it is possible to develop and position the brand by getting closer to potential customers.

CONS

The trial version is correct, the paid version needs to expand the recording of the seminars, in this way the catalog of recorded sessions can be applied to clients who have missed a meeting or seminar.

Reason for choosing Zoho Meeting

The price!

Reasons for switching to Zoho Meeting

the price and ease of connecting to seminars, zoho is better.

User Profile

Nidhi

Verified reviewer

Computer Games, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY