Zoiper is a custom softphone solution that can be accessed via the Web or deployed on-premise. It caters to service providers, call centers, VoIP integrators, mobile operators and businesses that require softphones independent of their service provider.
Zoiper aggregates contacts from various sources such as Outlook, Windows, Android, iOS and all incoming calls to create an address book. Text, voice and video communications are encrypted to prevent eavesdropping.
This solution can be integrated with customer relationship management (CRM) solutions, Outlook and Thunderbird plugins. The system also incorporates number recognition.
Users can combine Zoiper’s dialer with other VoIP service providers, or they can have multiple providers for different destinations in order to get the best price for each region.
Zoiper provides its own software development kit (SDK) for integrating its functionalities with any hardware or software. Other features include auto-answering, provisioning, call recording, jitter buffers, clock skew compensation and delay reduction.
Charles from Trusted Senior Specialists
Employees number: 11-50 employees
1: One-time fee, 2: Easy to use and to setup, 3: Works well with other software as a SIP phone, 4: No crashes
Easy to use, easy to configure. Works well with our predictive dialer software. Also works well with other software as a click to dial once configured.
If you unplug a USB headset and plug it back in, sometimes you have to close and reopen the software.
Sarah from BambooHR
I like that it's easy to use and user friendly. I like that it makes it so I can take phone calls from the same number from almost anywhere.
It is hard to do international calls, and sometimes the call quality isn't great. Isn't great from remote areas.
Ulises from AMCO
Employees number: 1,001-5,000 employees
We tried with other software and havent the same results.
Zoiper has so many options for call control and recording.
Is a totally stable softphone we use it with 4 kinds of pbx and works with all.
so many stable
Ken from SeaGrass Information Systems Inc.
I use Zoiper on Windows 10 and also Android. This is an easy to use and configure softphone with excellent audio quality. I have tried other softphones with disappointing results. Zoiper is a keeper!
Pavel from OptimSys, s.r.o.
Employees number: 2-10 employees
If I need a softphone on a PC or a smartphone I choose ZoiPer. It simply contains all I need in an easy to use form. I recommend the phone also to our customers.
The free of charge version is not limited to the very basic functionality only.
I want a skin that shows call control buttons and call history in one place. Perhaps it exist, I have not put much effort into looking for it.