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> Reviews of Zoom Phone. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zoom Phone is a good fit for you!

Source: https://www.softwareadvice.com/voip/zoom-phone-profile/reviews

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Zoom Phone Reviews

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[Overview](https://www.softwareadvice.com/voip/zoom-phone-profile/)

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# Zoom Phone Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(156)

4

(71)

3

(11)

2

(1)

1

(5)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.2

Value for money

4.5

Functionality

4.5

* * *

### Pros

"Zoom Phone makes it very easy to check your voicemails by adding them to a queue in the Zoom Workplace app."

"Being a unified communication platform, it combines phone, video and meetings, chats into a single application - Giving user with utmost ease in communication"

"This app is best for online work for home and students e Learning which helped a lot for many schools and companies in the covid time and now also ."

### Cons

"With the voicemail I can clear them out in the app, but it won't clear them out from my desktop phone automatically."

"Zoom Phone is missing faxing capabilities."

"sometimes the call quality drops when my internet is a bit slow."

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Zoom Phone Reviews, Pros and Cons - 2026 Software Advice