--- title: "Hotspot Shield VPN Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Hotspot Shield VPN. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Hotspot Shield VPN is a good fit for you!" source_url: "https://www.softwareadvice.com/vpn/hotspot-shield-vpn-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [VPN Software](https://www.softwareadvice.com/vpn/) / [Hotspot Shield VPN](https://www.softwareadvice.com/vpn/hotspot-shield-vpn-profile/) / Hotspot Shield VPN Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/vpn/hotspot-shield-vpn-profile/) Reviews [Alternatives](https://www.softwareadvice.com/vpn/hotspot-shield-vpn-profile/alternatives/) # Hotspot Shield VPN User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 80 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.1/5 - Value for money: 4.1/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 39 reviews (49%) - 4 stars: 31 reviews (39%) - 3 stars: 6 reviews (8%) - 2 stars: 2 reviews (3%) - 1 star: 2 reviews (3%) ### Most mentioned pros - Hotspot Shield enables me to experience the environment as if I’m in another country and at the same time secure my data, which is a must for rapid digital marketing tasks. - What i like most about Hotspot Shield VPN is that you can login in multiple devices, up to 10 of them ensuring that you are protected at all times. - Hotspot Shield VPN provides me with enough reassurance to safely check into client dashboards or access analytics tools when I’m traveling. ### Most mentioned cons - Sometimes disconnect suddenly without reporting the reason why! - Sometimes when opting for the server like Canada and Netherlands which are very busy resulting into slower speeds and high latency which makes it impossible to browse the web. - The paid version is a little bit expensive and there are a lot of advertisment in the mobile application that are so annoying. ## Hotspot Shield VPN customer reviews Showing reviews 1-25 of 80 (page 1). ### Simple To Use With Certainty - Overall rating: 5/5 - Reviewer: Anwar H. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered It has benefited me a lot personally and officially, I have also told my friends to install it and they are still using the hotspot shield. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros First of All, Thank you for giving it away for FREE No problem while using it. I searched a lot and finally got a good VPN like this #### Cons Promotion problematic: Hotspot Shield Free incidentally appears as a spring up or header on the highest point of your program. While this window might be shut, it turns out to be fairly dreary to close some without fail --- ### Free and fast VPN solution - Overall rating: 5/5 - Reviewer: Nhan N. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Hotspot Shield is one of the fastest VPN solution, I noticed little to no difference between browsing with and without VPN. User can user Hotspot Shield to access websites blocked by the ISP with minimal configuration. The installation project is quite simple, UI is also simple and very to use. #### Cons Since all the traffic flows through the application, users should be careful when using Hotspot Shield. Hotspot Shield should not be used when accessing mission-critical accounts/websites. --- ### bs_hotspot - Overall rating: 3/5 - Reviewer: Bugra S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered I use it to login to banned sites in my country. A very useful program in 3rd world countries where there is no freedom. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Functionality: 4/5 #### Pros It is good that other countries connect to the internet ip address, this is the task of many countries. If you are a premium member, your internet speed will be very high. #### Cons the application sometimes does not work and your internet speed will be very slow if you are not a premium member --- ### Top quality VPN software - Overall rating: 5/5 - Reviewer: Samuel I. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros It's affordable and does what it should which is providing you with a virtual private network to browse securely. #### Cons Sometimes it disconnects automatically which is not ideal --- ### Frontier less restrictions and data in secure. - Overall rating: 4/5 - Reviewer: Fabian M. - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered I love it because I can listen to my music with other IP while I'm working, studying or doing other things in the same browser and I don't even make sure that my IP is from anywhere else but where I currently am. Just one tab, a couple of saved websites are in the list to be protected. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 3/5 #### Pros I can have it On mode for just a tab in the browser and It allows me to be unreachable for these pages that spamming you with publicity and some annoying ads. Also, you can choose where to be and see things restricted to just and only a certain local area, like documents, videos, and songs in media websites. #### Cons Almost you must turn On every time you close the browser or other applications and you open them again. It doesn't always on unless, it includes when you shut down your computer -for desktop version case- and later when you start it, you must activate it manually. --- ### Outstanding affordable VPN - Overall rating: 4/5 - Reviewer: Roshish S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Functionality: 5/5 #### Pros This VPN is incredibly user-friendly, and what's even better is that you can use it on up to 10 devices at once with a single premium plan. I've been relying on this software since 2018, and I can't imagine my online life without it. The real standout feature here is that it offers premium functionality at a price that won't break the bank #### Cons Using this VPN has generally been a smooth experience, with just a few recent hiccups in terms of connecting properly. While the connection issues are a bit bothersome and need some attention, once it's up and running, I haven't encountered any major problems. The only occasional challenge is establishing a connection to a server. --- ### Works like a charm, high speeds, costly - Overall rating: 5/5 - Reviewer: Kush M. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was a good experience, I would recommend for a trial basis. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros In some situations when I needed to do torrent Hotspot Shield VPN was the one which bypassed all firewalls. #### Cons It's costly if they offer more bandwidth that will be good. Also, they update it a lot! --- ### Best Free VPN, Not Sure On Paid Version - Overall rating: 5/5 - Reviewer: Joshua M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, this is the best free VPN service we've ever used. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best part of this software is an alternative way of obtaining decent service speeds than paying a monthly fee. We don't have to use VPNs all the time, but only occasionally. Thanks to Hotspot Shield's feature that allows you to watch an ad to earn VPN time, it accomplishes what we need without the need to commit to a monthly fee for limited use. Not only that, it gives you USABLE speeds, which is not common with free VPN options. #### Cons Not really a complaint, but an observation. The ads are not very relevant. They are almost all for mobile games. #### Reasons for choosing Hotspot Shield VPN Usable speeds with a free option. --- ### Shield your location with Hotspot VPN - Overall rating: 4/5 - Reviewer: Gede Ananda A. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've been using Hotspot Shield almost for 3 months now, the monthly pricing so affordable, even for college students like me. Definitely helped me do protect my daily internet activity, helped me a lot to browse Reddit since it's blocked in my country. I use this app on PC and Android without any problem. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The clean user interface, I like it a lot, especially on Android. Wide range of servers users can choose from. Gaming compatibility with low ping and it's cheap, even students can afford this. #### Cons The free/trial version needs some rework, because the last time I use it on the free version, the servers always led me to Middle east countries like Iran, and all the google results becoming Arabic. Sometimes the Cloudflare always asking me for Captcha because Cloudflare reports that I have a huge amount of traffic issues coming from my IP. --- ### Hotspot Shield, Premium subscription Not Worth It. - Overall rating: 2/5 - Reviewer: Osarumwense I. - Verified reviewer: Yes - Industry: Motion Pictures and Film - Company size: 2-10 employees - Product usage: Used other for less than 6 months - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered I expected more than I got from Hotspot Shield. It wasn't a good experience. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros With its excellent connection speeds, useful Netflix unblocking power, Hotspot Shield has the ability to make you want to fall in love with it. Simple interface and easy to navigate. #### Cons The amount of annoying ads deliver to your device so you can use its free service is appalling. This should be looked into. Recently, it's not connecting properly. The connection failures should be looked into. It is very difficult to login most times. Even after paying for premium service, the account still remains basic with no premium access. These shortcomings should be addressed. --- ### Robust ExpressVPN Alternative - Overall rating: 4/5 - Reviewer: Philip S. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This application allows me to access websites that are blocked in my country and IP. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Hotspot Shield VPN makes it safer and secure to access websites via anonymous browsing. #### Cons It is pricey to acquire paid version and it doesn’t offer a lot of servers. --- ### Best vpn app - Overall rating: 4/5 - Reviewer: Alper Ö. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Vpn hides my personal datas and protects me. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros You can access every internet site with this vpn, and also it protects you from syber attacks. You can surf on the internet safely. #### Cons You can not use the app easily if you don't buy premium membership. You have to watch ads for every 15 mins of connection. Also it limits your speed of connection. #### Reasons for switching to Hotspot Shield VPN Other vpn apps don't work properlyş and can not access every site. --- ### Easy to use - Beginner friendly - Overall rating: 5/5 - Reviewer: Nathan C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Really good, easy to use, I can connect on multiple devices and offers good value for the price #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Super easy to use, also you can use the VPN on 10 different devices with the same premium plan #### Cons Could have more servers in different countries, most of the countries they offer just one server connection --- ### Best VPN Ever - Overall rating: 5/5 - Reviewer: Moh A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall this is best VPN i used in 2022.I think you can try it. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I am using Hotspot shield VPN from 1 year and found this is one of the top vpn. I liked Hotspot shield because it provides very specific locations of a country. Like in US only it provides 15+ location that help me to get more accurate insight #### Cons There is nothing i like least about Hotsopt shield VPN. --- ### Very good especially for Mac users - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is really easy to use and fast. I didn't have any problems when it connects. the only problem sometimes is to connect to a server. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The best thing about it is that it has a native application for Mac. The main reason i switched to Hotspot shield was its support for mac. secondly, it's very fast and easy to use with lots of servers to choose from. #### Cons The biggest pitfall is that it sometimes doesn't function well on android devices and sometimes it doesn't connect well and fast in countries with internet restrictions like Iran. It is also a bit expensive. It would also be good if it suggest the fastest possible server based on the location. For example someone in Iran may have a faster connection with UAE servers than USA. --- ### Highly recommended - Overall rating: 5/5 - Reviewer: nibaruta m. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am still using it so yes happily user #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Thou the free version is bombarded with ads, I have not found a VPN that is rich in features like hotspot shield. Speed is good and doesn't have crashes #### Cons Should increase trial version to one month. #### Reasons for choosing Hotspot Shield VPN its a better product and speed is good #### Reasons for switching to Hotspot Shield VPN hotspot shield is more advanced in features and flow --- ### Hotspot Shield VPN _ experiment with - Overall rating: 5/5 - Reviewer: islam a. - Verified reviewer: Yes - Industry: Internet - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Great program, popular on the Internet But the paid version is better, he thought that they should continue it because it gives more advantages than an IP address, it is available, they can create offers for the reduction and work on the paid version only, this is an opinion about my experience of the product #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Easy to use, free version with limited space #### Cons The free version is sometimes interrupted because the space is limited, one address does not allow you to all countries --- ### Excellent Software for VPN Services - Overall rating: 5/5 - Reviewer: Ramiz K. - Verified reviewer: Yes - Industry: Farming - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Experience with this software is Great. I recommend this software to all my friends and relatives to use. Very Easy to Use, Good Speed of Connectivity. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very Easy to Use and Covers the VPN for Many Popular Countries. I have used this software many times in my daily routine work. It works fine. Speed is Good. Great #### Cons Many of its features are paid and users have to pay for accessing its features. Most Advance and Great features are paid. It's not fair. All Services should be free. --- ### A fast and reliable VPN service - Overall rating: 5/5 - Reviewer: Hakob A. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 5001-10000 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered I used Hotspot Shield VPN for nearly a year and I was extremely satisfied with its reliability. I always had a stable and fast connection, no matter where I was setting my connection location. It has a user friendly interface and an advanced encryption for safe browsing. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros 1. Quick and secure connection to the servers and fast browsing.2. Simple and clean interface.3. Support of multiple devices #### Cons 1. To unlock all the features, a subscription is required, which is more expensive compared to other VPN services.2. Some countries do not allow it so it simply doesn't work there (of course this is not the issue of the service but rather the specific government issue) --- ### Easy and Fast - Overall rating: 5/5 - Reviewer: karen r. - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This app is always one of my #1 apps to go to when i need hotspot VPN especially at school when you use their WiFi it blocked off some of the social apps but with this app on your phone turned on there's nothing that's being blocked. #### Cons There's nothing bad to say about this app but besides that sometimes its kind of slow but it just a lottle lag and then it gets going faster. --- ### Was good before! - Overall rating: 1/5 - Reviewer: Amin S. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered It was a good app but the protocol used by the app is not working anymore in my country. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros This app is user friendly and easy to use. It also has some options for experienced users. #### Cons The app does not work anymore in my country. I have to switch to other VPN apps although I used this app more than 2 years. --- ### Great VPN - Overall rating: 5/5 - Reviewer: Zech A. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I would suggest this software to anyone looking for a VPN. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been shopping around for a VPN for some time and finally gave this a try. I enjoy it and like the added security this affords me. #### Cons It does at times interfere with normal internet activity such as streaming but a lot of that is to be expected with a VPN. --- ### It allows you to see some content but with limited countries - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros the free version is easy to use, but only the professional version gives you unlimited data and country selection #### Cons In the free version, you can only pick up some places in the US or Europe and sometimes it doesn't hide very well your IP --- ### I Love Hotspot Shield - Overall rating: 5/5 - Reviewer: Victor K. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Functionality: 3/5 #### Pros I loved the way it hides itself on a mac. Being completely transparent in the workflow #### Cons Honestly. Almost nothing. It's the perfect VPN software --- ### Very helpful and easy functionalities - Overall rating: 5/5 - Reviewer: Saurabh k. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered Overall experience is very good because it helped me a lot to explore content on the internet. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Hotspot Shield VPN is very easy to use and there are so many servers to connect which is very helpful for me. #### Cons Sometimes it discounted in my iPhone but it works fine in my Windows. ## More reviews [Next reviews](https://www.softwareadvice.com/vpn/hotspot-shield-vpn-profile/reviews/?page=2) --- Hotspot Shield VPN Reviews, Pros and Cons - 2026 Software Advice