---
title: "Now Book It Software Reviews, Demo & Pricing - 2026"
description: "Review of Now Book It Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/waitlist/now-book-it-profile/"
page_type: "product"
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---

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Now Book It

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Overview

[Reviews](https://www.softwareadvice.com/waitlist/now-book-it-profile/reviews/)[Alternatives](https://www.softwareadvice.com/waitlist/now-book-it-profile/alternatives/)

# Now Book It Review

Custom quote 1 plan

Wondering if Now Book It is right for your organization?

Our Restaurant Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Now Book It

4.9

[(101)](https://www.softwareadvice.com/waitlist/now-book-it-profile/reviews/)

Pricing

Pricing available upon request

### About Now Book It

Now Book It is an online reservation platform that allows businesses in the hospitality industry to seamlessly manage reservations, create personalized guest experiences, streamline processes, boost revenue, and drive repeat visits. With an intuitive and user-friendly interface, Now Book It simplifies the reservation process and provides detailed customer insights, such as average spending, visit frequency, and dining preferences, enabling businesses to personalize their offerings and enhance customer satisfaction. The platform also offers dynamic marketing features, allowing businesses to optimize their campaigns for greater customer engagement and increased sales.

Wondering if Now Book It is right for your organization?

Our Restaurant Management Software selection experts can help you in 15 minutes or less.

## Now Book It User Interface

## Popular Now Book It Alternatives

Main Product

Now Book It

4.9

[(101)](https://www.softwareadvice.com/waitlist/now-book-it-profile/reviews/)

Ratings Breakdown

-   4.80Ease of use
-   4.78Value for money
-   4.91Customer support
-   4.72Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Restroworks](https://www.softwareadvice.com/product/77505-Restroworks/)

4.9

[(711)](https://www.softwareadvice.com/product/77505-Restroworks/reviews/)

Ratings Breakdown

-   4.86Ease of use
-   4.65Value for money
-   4.72Customer support
-   4.79Functionality

Pricing

Available upon request

Get Price

Alternative Product

[KickFin](https://www.softwareadvice.com/retail/kickfin-profile/)

4.9

[(117)](https://www.softwareadvice.com/retail/kickfin-profile/reviews/)

Ratings Breakdown

-   4.84Ease of use
-   4.83Value for money
-   4.80Customer support
-   4.76Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/)

4.1

[(555)](https://www.softwareadvice.com/retail/toast-pos-profile/reviews/)

Ratings Breakdown

-   4.22Ease of use
-   3.83Value for money
-   3.68Customer support
-   4.11Functionality

Pricing

Starting at $69.00 per month

Get Price

Alternative Product

[TastyIgniter](https://www.softwareadvice.com/retail/tastyigniter-profile/)

4.6

[(59)](https://www.softwareadvice.com/retail/tastyigniter-profile/reviews/)

Ratings Breakdown

-   4.53Ease of use
-   4.63Value for money
-   4.21Customer support
-   4.49Functionality

Pricing

Available upon request

Get Price

Alternative Product

[SpotOn](https://www.softwareadvice.com/retail/spoton-restaurant-profile/)

4.2

[(371)](https://www.softwareadvice.com/retail/spoton-restaurant-profile/reviews/)

Ratings Breakdown

-   4.21Ease of use
-   4.17Value for money
-   4.19Customer support
-   4.21Functionality

Pricing

Starting at $99.00 per month

Get Price

## Now Book It Pricing and Plans

Now Book It has one plan. Basic is custom-priced.

Basic

Flat monthly subscription fee

There are no per booking/cover fees or nasty surprises.

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does Now Book It pricing compare to alternatives?

Explore how Now Book It's pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| Now Book It4.9[(101)](https://www.softwareadvice.com/waitlist/now-book-it-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.8 |
| [Restroworks](https://www.softwareadvice.com/product/77505-Restroworks/)4.9[(711)](https://www.softwareadvice.com/product/77505-Restroworks/reviews/) | Pricing available upon request | Not available | Not available | 4.6 |
| [KickFin](https://www.softwareadvice.com/retail/kickfin-profile/)4.9[(117)](https://www.softwareadvice.com/retail/kickfin-profile/reviews/) | Pricing available upon request | Available | Not available | 4.8 |
| [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/)4.1[(555)](https://www.softwareadvice.com/retail/toast-pos-profile/reviews/) | $69.00 /mo | Not available | Available | 3.8 |
| [TastyIgniter](https://www.softwareadvice.com/retail/tastyigniter-profile/)4.6[(59)](https://www.softwareadvice.com/retail/tastyigniter-profile/reviews/) | Free | Not available | Available | 4.6 |

Now Book It4.9[(101)](https://www.softwareadvice.com/waitlist/now-book-it-profile/reviews/)

* * *

Starting price

Pricing available upon request

Free trial

Not available

Free version

Not available

Value For Money

4.8

-   [Restroworks](https://www.softwareadvice.com/product/77505-Restroworks/)4.9[(711)](https://www.softwareadvice.com/product/77505-Restroworks/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.6
    
-   [KickFin](https://www.softwareadvice.com/retail/kickfin-profile/)4.9[(117)](https://www.softwareadvice.com/retail/kickfin-profile/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.8
    
-   [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/)4.1[(555)](https://www.softwareadvice.com/retail/toast-pos-profile/reviews/)
    
    * * *
    
    Starting price
    
    $69.00 /mo
    
    Free trial
    
    Not available
    
    Free version
    
    Available
    
    Value For Money
    
    3.8
    
-   [TastyIgniter](https://www.softwareadvice.com/retail/tastyigniter-profile/)4.6[(59)](https://www.softwareadvice.com/retail/tastyigniter-profile/reviews/)
    
    * * *
    
    Starting price
    
    Free
    
    Free trial
    
    Not available
    
    Free version
    
    Available
    
    Value For Money
    
    4.6
    

## Now Book It Features

-   Popular features found in Restaurant Management
    
    Employee Management
    
    Inventory Management
    
    Kitchen/Menu Management
    
    Online Ordering
    
    Order Entry
    
    Point of Sale (POS)
    
    Real-Time Notifications
    
    Reporting/Analytics
    
    Sales Reports
    
    Wait List Management
    
-   More features of Now Book It
    
    Access Controls/Permissions
    
    Accounting Integration
    
    Activity Dashboard
    
    AI Copilot
    
    Alerts/Notifications
    
    API
    
    Attendee Management
    
    Booking Management
    
    Calendar Management
    
    Communication Management
    
    Confirmations/Reminders
    
    Contact Database
    
    Contact Management
    
    Credit Card Processing
    
    Customer Accounts
    
    Customer Database
    
    Customer Experience Management
    
    Customer History
    
    Customizable Branding
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Delivery Management
    
    Drag & Drop
    
    Electronic Payments
    
    Email Alerts
    
    Email Marketing
    
    Email Reminders
    
    Event Scheduling
    
    Event Ticketing
    
    For Restaurants
    
    Generative AI
    
    Gift Card Management
    
    Inventory Tracking
    
    Marketing Automation
    
    Mobile Access
    
    Mobile Alerts
    
    Mobile Booking
    
    Multi-Channel Marketing
    
    Multi-Language
    
    Multi-Location
    
    Online Booking
    
    Online Payments
    
    Online Registration
    
    Online Reservations
    
    Order Management
    
    Payment Processing
    
    Performance Metrics
    
    Point of Sale (POS) Integration
    
    Promotions Management
    
    Queue Management
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Reminders
    
    Reporting & Statistics
    
    Reservations Management
    
    Restaurant POS
    
    Reviews Management
    
    SMS Messaging
    
    Social Media Integration
    
    Social Promotion
    
    Surveys & Feedback
    
    Table Management
    
    Third-Party Integration
    
    Third-Party Integrations
    
    Waiting Time Tracking
    
    Waitlist Status Tracking
    
    Website Management
    
    Website Personalization
    

## Now Book It Integrations

Stripe Payments

Integration rated 4.7 from 19 reviews

Bepoz

Integration rated undefined from -1 review

vinCreative

Integration rated undefined from -1 review

SplitAbility

Integration rated undefined from -1 review

eWay-CRM

Integration rated undefined from -1 review

Instagram

Integration rated undefined from -1 review

See all 16 integrations

## Now Book It User Reviews

## Now Book It customer ratings

- Overall rating: 4.9/5
- Total reviews: 101

### Rating distribution

- 5 stars: 94 reviews (93%)
- 4 stars: 7 reviews (7%)
- 3 stars: 0 reviews (0%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.8/5
- Value for money: 4.8/5
- Customer support: 4.9/5
- Functionality: 4.7/5

---

### Great support from the team

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: 3-5 years · daily
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

All in all we're very happy and the user experience for customers works well. A little clunky from the restaurant end, but definitely still a workable option

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The support from the Account Management team is great, always on hand and happy to help with any questions that pop up.

#### Cons

The mobile app / web browser view: can't see the table plan - unless we have missed this feature? We'd love an easy way to save different seattings for different seasons - eg. adding in messages/pre-auth details to every single service is quite time consuming

---

### Love NowBookIt

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Very positive. I think it is a powerful tool that makes a positive impact on driving and successfully executing bookings at our venues.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The pros are the it is very easy to understand - and provides an easy schedule of the day, month ect - for staff to look over. The tool is very powerful allowing you to setup up a number of event types and different ways to execute them.

#### Cons

There are some very minor things you cannot do - or have to work around. For example we wanted to do an upsell on only a specific booking time - and exclude it for other booking times for the same event - but this was not really possible.

#### Vendor response

Thank you for the great review Jye, we're so glad to hear you love the system and your team finds it easy to use. We really appreciate your feedback regarding the upsell feature and will be sure to pass it on to our development team for consideration. Here's to multiple more years working together.

Replied June 2026

---

### Rattle Review

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Restaurants
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

Great. Its been an excellent tool to assist in the efficient daily running of our restaurant business, allowing staff to better understand the day's bookings at a glance, make any amendments easily, and keep track of each meal session. Customer support has been very good - quick, responsive and effective.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The great ease and convenience of having the restaurant bookings made, suitable tables allocated, and confirmations made automatically. The capacity to tailor booking details and confirmation responses.

#### Cons

Not knowing how best to use the functions to my advantage, and not enough time to earn how to become a Now Book It expert. I'll get there someday though.

#### Vendor response

Wow, thank you so much for the fantastic review Steffan! We're so glad to hear how much the system has helped you! We'd love to assist in helping you become a Now Book It expert and your account manager and our support team are always there to help you!

Replied May 2026

---

### Leeuwin Estate Now Book It

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 51-200 employees
- Product usage: 3-5 years · daily
- Reviewed: May 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Since we first had NBI as our primary booking platform the experience with set up, support, upgrading and longevity of product has been excellent.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The now book it team and support plus its super user friendly for staff. I love they way they are always improving and upgrading features on their product.

#### Cons

Tabel plans don't currently show enough information to print off and use for a hard copy on a day to day basis

#### Vendor response

We really appreciate the amazing feedback Chantelle! We're so glad to hear you're loving the system and the support you have received. We really appreciate your feedback regarding the table plans and will be sure to pass this onto our development team for consideration. Here's to a long partnership together.

Replied May 2026

---

### Helpful and supportive

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Restaurants
- Company size: 201-500 employees
- Product usage: 1-3 years · daily
- Reviewed: May 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Support team amazing. Our account manager [sensitive content hidden] was very helpful in changing over to the new restaurant

#### Cons

Glitches on Ipad with booking not showing up. Clearing cache and resetting doesn't help. Changed browser as well.

#### Vendor response

Thank you for the great review Samip, we're so glad to hear that you're loving the support you have received from our team. We really appreciate your feedback regarding the Ipad, we have some exciting new products in the works that will assist with viewing the platform on your Ipad. If you're able to reach out to your account manager, they will be able to provide you with a demo. Looking forward to many more years working together.

Replied May 2026

---

### Effective Booking Management

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: 1-3 years · daily
- Reviewed: May 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

From plugging in their app to last minute changes they are always on hand to support. The system works very well and does what you want it to, manage bookings.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Its was efficient to get started and we were quickly set up and taking bookings. The team at NBI are always on hand to support.

#### Cons

N/A - our expectations have been met - it was even better when we were asigned an account managr to help us manage the day to day queries

#### Vendor response

Wow, thanks for the great review! We're so glad to hear you are loving the system and that our team are always on hand to support you. Looking forward to many more years working together.

Replied May 2026

---

### 4 years of Now Book It :)

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: 3-5 years · daily
- Reviewed: May 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Overall, my experience with Now Book It was positive. It was easy to use day-to-day, helped keep bookings organised, and made the reservation process smoother for both staff and customers, even though the back end could feel a bit clunky at times.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I liked how simple and easy Now Book It was to use. It made managing bookings quick and stress-free, and the automated reminders were really helpful for reducing no-shows & really friendly customer support.

#### Cons

The back end could feel a bit clunky at times, especially when making changes to bookings or navigating between features.

#### Vendor response

Thank you for the fantastic review Lesley! We're so glad to hear Now Book It has made managing bookings quick and stress free. We really appreciate your feedback regarding the back end of the system and will be sure to pass this onto our team to consider. Here's to another 4 years in partnership together!

Replied May 2026

---

### Now Book It Review

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: May 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Upgrading to using a more advanced system from phone and email bookings is great for the venue once you adapt to it and learn how to use the system fully - the amount of customisation you can use is the biggest strength in using it.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Takes all the hassle off the venue with people phoning or emailing for bookings - streamlined and organised all in one place - block outs / event options etc help to customise any given day where we need to be flexible with bookings.

#### Cons

A lot of back end options that take time to figure out how to execute features with the system - get there in the end but just takes some trial and error to figure out what you want to do

---

### Great product

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Food & Beverages
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: May 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

10/10 once set up cannot fault it, has saved countless hours on the phone as well as picking up bookings during peak periods where calls would otherwise be missed

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Great value, and saves so much time, not just with bookings but with basic questions, Pays for it self jut by capturing bookings during peak periods

#### Cons

Without just saying everything is great, somethings can be tricky, for example special opening hours (mothers day) can be tricky to manage

#### Vendor response

Thank you for the fantastic review Zaine. We're so glad to hear that you're loving Now Book It and that we have saved you and the team hours on the phone - music to our ears. Here's to a long partnership together!

Replied May 2026

---

### Fast, efficient, clean, helpful

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Food & Beverages
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: April 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

We are very happy to use nowbookit it helpful a lot in our restaurant that’s just control everything very good

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very easy and convenient to use and always have team support customers very happy it look clean and modern when you looking for a reservation

#### Cons

Sometime system crash. But I understand maybe because of the signal and the thing is just a little thing not to serious

#### Vendor response

We really appreciate your fantastic feedback Boonyalit, we're so glad to hear you're finding the system convenient and our team supportive! We're looking forward to a long partnership together.

Replied May 2026

---

Showing 1 - 10 of 101 Reviews

[See All Reviews](https://www.softwareadvice.com/waitlist/now-book-it-profile/reviews/)

## Now Book It Popular Comparisons

[Restroworks vs Now Book It](https://www.softwareadvice.com/compare/77505-Restroworks/vs/202351-now-book-it/)[OpenTable vs Now Book It](https://www.softwareadvice.com/waitlist/now-book-it-profile/vs/opentable/)

[Compare All Alternatives](https://www.softwareadvice.com/waitlist/now-book-it-profile/alternatives/)

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