--- title: "Now Book It Software Reviews, Demo & Pricing - 2026" description: "Review of Now Book It Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/waitlist/now-book-it-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Restaurant Management Software](https://www.softwareadvice.com/retail/restaurant-management-comparison/) / Now Book It Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/waitlist/now-book-it-profile/reviews/)[Alternatives](https://www.softwareadvice.com/waitlist/now-book-it-profile/alternatives/) # Now Book It Review Custom quote 1 plan Wondering if Now Book It is right for your organization? Our Restaurant Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Now Book It 4.9 [(101)](https://www.softwareadvice.com/waitlist/now-book-it-profile/reviews/) Pricing Pricing available upon request ### About Now Book It Now Book It is an online reservation platform that allows businesses in the hospitality industry to seamlessly manage reservations, create personalized guest experiences, streamline processes, boost revenue, and drive repeat visits. With an intuitive and user-friendly interface, Now Book It simplifies the reservation process and provides detailed customer insights, such as average spending, visit frequency, and dining preferences, enabling businesses to personalize their offerings and enhance customer satisfaction. The platform also offers dynamic marketing features, allowing businesses to optimize their campaigns for greater customer engagement and increased sales. Wondering if Now Book It is right for your organization? Our Restaurant Management Software selection experts can help you in 15 minutes or less. ## Now Book It User Interface ## Popular Now Book It Alternatives Main Product Now Book It 4.9 [(101)](https://www.softwareadvice.com/waitlist/now-book-it-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.78Value for money - 4.91Customer support - 4.72Functionality Pricing Available upon request Get Price Alternative Product [Eventbrite](https://www.softwareadvice.com/ticketing/eventbrite-profile/) 4.6 [(5828)](https://www.softwareadvice.com/ticketing/eventbrite-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.47Value for money - 4.32Customer support - 4.51Functionality Pricing Available upon request Get Price Alternative Product [Booqable](https://www.softwareadvice.com/retail/booqable-profile/) 4.8 [(1193)](https://www.softwareadvice.com/retail/booqable-profile/reviews/) Ratings Breakdown - 4.76Ease of use - 4.73Value for money - 4.82Customer support - 4.57Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [OpenTable](https://www.softwareadvice.com/hospital-management/opentable-profile/) 4.7 [(1322)](https://www.softwareadvice.com/hospital-management/opentable-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.61Value for money - 4.50Customer support - 4.62Functionality Pricing Starting at $149.00 per month Get Price Alternative Product [Wix](https://www.softwareadvice.com/crm/wix-profile/) 4.4 [(10790)](https://www.softwareadvice.com/crm/wix-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.31Value for money - 4.23Customer support - 4.27Functionality Pricing Starting at $17.00 per month Get Price Alternative Product [Reservio](https://www.softwareadvice.com/hotel-management/reservio-profile/) 4.6 [(142)](https://www.softwareadvice.com/hotel-management/reservio-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.49Value for money - 4.59Customer support - 4.40Functionality Pricing Starting at $10.00 per month Get Price ## Now Book It Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Now Book It Features - Popular features found in Restaurant Management Employee Management Inventory Management Kitchen/Menu Management Online Ordering Order Entry Point of Sale (POS) Real-Time Notifications Reporting/Analytics Sales Reports Wait List Management - More features of Now Book It Access Controls/Permissions Accounting Integration Activities Booking Activity Dashboard AI Copilot AI/Machine Learning Alerts/Notifications API Attendee Management Audience Engagement Availability Management Booking Management Booking Notes Business Process Automation Calendar Management Channel Management Communication Management Confirmations/Reminders Contact Database Contact Management Credit Card Processing CRM Customer Accounts Customer Database Customer Engagement Customer Experience Management Customer History Customer Support Customizable Branding Customizable Reports Customizable Templates Data Import/Export Delivery Management Drag & Drop Dynamic Pricing Electronic Payments Email Alerts Email Marketing Email Reminders Email Templates Event Scheduling Event Ticketing For Restaurants Generative AI Gift Card Management Group Reservations Guest List Management Inventory Tracking Marketing Automation Mobile Access Mobile Alerts Mobile Booking Multi-Channel Marketing Multi-Language Multi-Location Natural Language Processing Online Booking Online Payments Online Registration Online Reservations Order Management Payment Processing Performance Metrics Personalization Point of Sale (POS) Integration Promotions Management Queue Management Rate Management Ratings/Reviews Real-Time Analytics Real-Time Data Real-Time Reporting Real-Time Updates Reminders Reporting & Statistics Reservations Management Restaurant POS Reviews Management Role-Based Permissions Room Block Management Room Booking Seating Map SMS Messaging Social Media Integration Social Promotion Surveys & Feedback Table Management Third Party Booking Third-Party Integration Third-Party Integrations Ticketing Venue Management Virtual Personal Assistant (VPA) Waiting Time Tracking Waitlist Status Tracking Website Integration Website Management Website Personalization Weddings/Parties ## Now Book It Integrations Stripe Integration rated 4.7 from 19 reviews Bepoz Integration rated undefined from -1 review vinCreative Integration rated undefined from -1 review SplitAbility Integration rated undefined from -1 review Tyro Integration rated undefined from -1 review eWay-CRM Integration rated undefined from -1 review See all 18 integrations ## Now Book It User Reviews ## Now Book It customer ratings - Overall rating: 4.9/5 - Total reviews: 101 ### Rating distribution - 5 stars: 94 reviews (93%) - 4 stars: 7 reviews (7%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.8/5 - Customer support: 4.9/5 - Functionality: 4.7/5 --- ### Effective Booking Management - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. From plugging in their app to last minute changes they are always on hand to support. The system works very well and does what you want it to, manage bookings. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its was efficient to get started and we were quickly set up and taking bookings. The team at NBI are always on hand to support. #### Cons N/A - our expectations have been met - it was even better when we were asigned an account managr to help us manage the day to day queries #### Vendor response Wow, thanks for the great review! We're so glad to hear you are loving the system and that our team are always on hand to support you. Looking forward to many more years working together. Replied May 2026 --- ### Get it now - Overall rating: 5/5 - Reviewer: LeRoy H. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Love it, our staff pick it up very quickly and even junior staff have confidence to welcome and seat guests without questioning the tables availability. It allows our team to multi skill even on weekends with casual staff #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Now book it does exactly what it intended to do, make bookings easily, clean and fuss free. It’s very easy to navigate even during a busy service. We log every booking and walk in to create a seamless service. Maximising turnover of tables ensuring we never double book. #### Cons NA, if anything I’d just like to use it to its full potential, email marketing etc. But that’s user error not the system. #### Reasons for choosing Now Book It Price, limited to no branding, but the biggest was no commission on my bookings just 1 up front fee. #### Vendor response Wow, thank you for the amazing review LeRoy! We're so glad to hear that Now Book It is making things easier for your team. We're looking forward to a long partnership together. Replied April 2026 --- ### Great Product! - Overall rating: 4/5 - Reviewer: Lauren A. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall its a great product, wonderful support and easy to use. I would recommend this to other venues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Inclusions (Creating events, booking options without incurring hight fees), it really is value for money. #### Cons Some of the reporting has flaws, example Guest Visits include cancelled and upcoming bookings. Also it doesn't auto identify return customers which means some manual work needed to keep track of this. #### Reasons for choosing Now Book It We chose Now Book It due to pricing, event management and support. #### Vendor response Thank you for the fantastic review Lauren! We are glad to hear that you are loving the system and the inclusions. We're excited to let you know that we have just launched our new AI reporting tools, if you are able to reach out to your account manager they will be able to walk you through the features. Replied May 2026 --- ### Great product for a busy restaurant - Overall rating: 5/5 - Reviewer: Tessa H. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Been fabulous, always so helpful when help needed. From set up to daily operation this product is great for a busy restaurant, great having egift capabilities as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The functionality and customer service. The way it operates is very straightforward, easy to set up up and change back end. #### Cons Only downside was not being able to set dates for services, was either off or on, would be good to have date settings rather than having to do multiple blockouts. #### Reasons for switching to Now Book It poor customer service, was hard to get a hold of them when needed. #### Vendor response Thank you for your review Tessa, we really appreciate the fantastic feedback and are glad to hear you're loving the functionality of our system and the customer service. Thank you for your suggestion regarding your service dates, we will let our development team know to consider. Replied May 2026 --- ### Club Marconi - Overall rating: 5/5 - Reviewer: Adam H. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Been very good, seamless on-boarding, plenty of support, creating an understanding and delivering what our business requires to use it for. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very clean interface for both back and front of house use. The assistance from onboarding to go live was ease and covered by the NBI team #### Cons Have not found anything yet as such I feel all from from floor to management can use the system with ease and it is very versatile to create it for what our business needs #### Reasons for choosing Now Book It The initial meeting with [sensitive content hidden] and showing us the simplicity but effectiveness of the NBI system and giving us a sense of relief that the NBI team can build our system to what we require. #### Vendor response Thank you for the great feedback Adam, we're so glad to hear both your front and back of house teams are loving the platform. Looking forward to many more years together. Replied April 2026 --- ### Amazing Customer Support - Overall rating: 5/5 - Reviewer: Ryan H. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very happy with our overall experience and are happy to find a system that we will stay with for years to come. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer support from [sensitive content hidden]. She has been a dream to work with. Any question we have is always answered with speed and followed upon as well. #### Cons I don't like the table view as much as other systems we've used. It's harder to read so we only really use the diary view. #### Reasons for switching to Now Book It ResDiary is expensive and has terrible customer service. #### Vendor response We really appreciate your fantastic review Ryan & are so happy to hear you're loving the support from our team. Here's to many more years working together. Replied April 2026 --- ### Hygge Experience - Overall rating: 5/5 - Reviewer: Kerry B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Nowbookit is easy to setup. Needs to be used to appreciated. Getting in touch is quick with great accessible support #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great time saver. automated response and follow up. Links with key marketing software. Support is great with immediate response and commonsense solutions #### Cons Needs ability to cut/copy and paste for message set up. Analytics to be a bit broader. This to come with latest Ai features by the sounds of it. Fantastic #### Reasons for choosing Now Book It This was recommended and it suited our needs #### Vendor response We really appreciate your fantastic review Kerry! We're so glad to hear that you are loving the automation of Now Book It and we're excited to bring out our new AI feature. Looking forward to many more years in partnership together. Replied April 2026 --- ### Reliable, easy-to-use booking system with great support - Overall rating: 5/5 - Reviewer: Adam K. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, it’s been a very positive experience. The system is reliable, easy to use, and suits how we operate as a busy pub. It handles bookings and events well, and the support has been consistently excellent. A few small improvements would make it even better, but it’s been a great fit for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy for staff to use and quick to train new team members. Reliable for managing bookings and works well for paid gigs and events. Strong support — [sensitive content hidden] and the team are responsive and helpful. Good value compared to other systems we’ve looked at. #### Cons Would be helpful to see more detail around gift voucher usage, particularly the date a voucher was redeemed. When new bookings come through, it shows the guest name but not the booking date — adding that would improve usability. Some backend areas could be a bit more intuitive when setting things up. #### Vendor response Thanks so much for the great feedback Adam. We're really glad to hear Now Book It’s been a solid fit for your team and working well in a busy pub environment. We appreciate the suggestions too, especially around voucher tracking, booking dates, and making parts of the backend a bit more intuitive, we will be sure to pass this onto our development team. Thanks again for the support! Replied April 2026 --- ### Knox Club with NBI - Overall rating: 5/5 - Reviewer: Leigh M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. the past 12 months we have seen vase improvements and system upgrades that benefit the venue now also with a friendly face / point of call the connection now feels real #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I've use a few different system in the past and the ease and support from NBI is the main reason for coming over #### Cons The roll out was all don't on line / over the phone with someone interstate and no venue knowledge. This new roll out should have a site vist to understand best way to build the system for the venue #### Reasons for choosing Now Book It speaking to other industry professionals #### Vendor response Thank you for your review Leigh, we're so glad to hear you are loving the support. We can absolutely understand that you would have liked a team member at the venue for roll out, we will be sure to pass your feedback onto your Account Manager to visit the venue again and ensure you are getting the most out of the system. Replied April 2026 --- ### Seamless Integration - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Felt fully supported all the way, from start up to follow up service, a simple yet powerful tool we could nbot do without. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, and customer experience has had been very positive, the AI add on has helped us keep focussed whilst our AI assistant has been dealing with our bookings. #### Cons Wished we had used the AI feature in previous venues earlier. Not much negative to report as most problems get resolved quickly. #### Vendor response Thank you for the great feedback! We're so glad to hear you're loving our AI receptionist & the support you have received. Looking forward to many more years together. Replied April 2026 --- Showing 1 - 10 of 101 Reviews [See All Reviews](https://www.softwareadvice.com/waitlist/now-book-it-profile/reviews/) ## Now Book It Popular Comparisons [Eventbrite vs Now Book It](https://www.softwareadvice.com/ticketing/eventbrite-profile/vs/now-book-it/)[Booqable vs Now Book It](https://www.softwareadvice.com/retail/booqable-profile/vs/now-book-it/)[OpenTable vs Now Book It](https://www.softwareadvice.com/waitlist/now-book-it-profile/vs/opentable/)[Semper vs Now Book It](https://www.softwareadvice.com/hotel-management/hospitality-software-profile/vs/now-book-it/)[Checkfront vs Now Book It](https://www.softwareadvice.com/rental/checkfront-profile/vs/now-book-it/) [Compare All Alternatives](https://www.softwareadvice.com/waitlist/now-book-it-profile/alternatives/) ## Other Top Recommended Restaurant Management Software [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.1** (554) Recently recommended **25** times [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (581) Recently recommended **23** times [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) **3.8** (729) Recently recommended **20** times [Rezku POS](https://www.softwareadvice.com/retail/rezku-profile/) **4.7** (42) Recently recommended **7** times Stuck Between Options? 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