--- title: "Now Book It Software Reviews, Demo & Pricing - 2026" description: "Review of Now Book It Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/waitlist/now-book-it-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Restaurant Management Software](https://www.softwareadvice.com/retail/restaurant-management-comparison/) / Now Book It Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/waitlist/now-book-it-profile/reviews/)[Alternatives](https://www.softwareadvice.com/waitlist/now-book-it-profile/alternatives/) # Now Book It Review Custom quote 1 plan Wondering if Now Book It is right for your organization? Our Restaurant Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Now Book It 4.9 [(101)](https://www.softwareadvice.com/waitlist/now-book-it-profile/reviews/) Pricing Pricing available upon request ### About Now Book It Now Book It is an online reservation platform that allows businesses in the hospitality industry to seamlessly manage reservations, create personalized guest experiences, streamline processes, boost revenue, and drive repeat visits. With an intuitive and user-friendly interface, Now Book It simplifies the reservation process and provides detailed customer insights, such as average spending, visit frequency, and dining preferences, enabling businesses to personalize their offerings and enhance customer satisfaction. The platform also offers dynamic marketing features, allowing businesses to optimize their campaigns for greater customer engagement and increased sales. Wondering if Now Book It is right for your organization? Our Restaurant Management Software selection experts can help you in 15 minutes or less. ## Now Book It User Interface ## Popular Now Book It Alternatives Main Product Now Book It 4.9 [(101)](https://www.softwareadvice.com/waitlist/now-book-it-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.78Value for money - 4.91Customer support - 4.72Functionality Pricing Available upon request Get Price Alternative Product [Eventbrite](https://www.softwareadvice.com/ticketing/eventbrite-profile/) 4.6 [(5823)](https://www.softwareadvice.com/ticketing/eventbrite-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.47Value for money - 4.32Customer support - 4.51Functionality Pricing Available upon request Get Price Alternative Product [Booqable](https://www.softwareadvice.com/retail/booqable-profile/) 4.8 [(1190)](https://www.softwareadvice.com/retail/booqable-profile/reviews/) Ratings Breakdown - 4.76Ease of use - 4.73Value for money - 4.82Customer support - 4.57Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [OpenTable](https://www.softwareadvice.com/hospital-management/opentable-profile/) 4.7 [(1322)](https://www.softwareadvice.com/hospital-management/opentable-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.61Value for money - 4.50Customer support - 4.62Functionality Pricing Starting at $149.00 per month Get Price Alternative Product [Wix](https://www.softwareadvice.com/crm/wix-profile/) 4.4 [(10777)](https://www.softwareadvice.com/crm/wix-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.31Value for money - 4.22Customer support - 4.27Functionality Pricing Starting at $17.00 per month Get Price Alternative Product [Beyonk](https://www.softwareadvice.com/hotel-management/beyonk-profile/) 4.9 [(168)](https://www.softwareadvice.com/hotel-management/beyonk-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.81Value for money - 4.96Customer support - 4.60Functionality Pricing Available upon request Get Price ## Now Book It Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Now Book It Features - Popular features found in Restaurant Management Employee Management Inventory Management Kitchen/Menu Management Online Ordering Order Entry Point of Sale (POS) Real-Time Notifications Reporting/Analytics Sales Reports Wait List Management - More features of Now Book It Access Controls/Permissions Accounting Integration Activities Booking Activity Dashboard AI Copilot AI/Machine Learning Alerts/Notifications API Attendee Management Audience Engagement Availability Management Booking Management Booking Notes Business Process Automation Calendar Management Channel Management Communication Management Confirmations/Reminders Contact Database Contact Management Credit Card Processing CRM Customer Accounts Customer Database Customer Engagement Customer Experience Management Customer History Customer Support Customizable Branding Customizable Reports Customizable Templates Data Import/Export Delivery Management Drag & Drop Dynamic Pricing Electronic Payments Email Alerts Email Marketing Email Reminders Email Templates Event Scheduling Event Ticketing For Restaurants Generative AI Gift Card Management Group Reservations Guest List Management Inventory Tracking Marketing Automation Mobile Access Mobile Alerts Mobile Booking Multi-Channel Marketing Multi-Language Multi-Location Natural Language Processing Online Booking Online Payments Online Registration Online Reservations Order Management Payment Processing Performance Metrics Personalization Point of Sale (POS) Integration Promotions Management Queue Management Rate Management Ratings/Reviews Real-Time Analytics Real-Time Data Real-Time Reporting Real-Time Updates Reminders Reporting & Statistics Reservations Management Restaurant POS Reviews Management Role-Based Permissions Room Block Management Room Booking Seating Map SMS Messaging Social Media Integration Social Promotion Surveys & Feedback Table Management Third Party Booking Third-Party Integration Third-Party Integrations Ticketing Venue Management Virtual Personal Assistant (VPA) Waiting Time Tracking Waitlist Status Tracking Website Integration Website Management Website Personalization Weddings/Parties ## Now Book It Integrations Stripe Integration rated 4.7 from 19 reviews Bepoz Integration rated undefined from -1 review vinCreative Integration rated undefined from -1 review SplitAbility Integration rated undefined from -1 review eWay-CRM Integration rated undefined from -1 review Instagram Integration rated undefined from -1 review See all 16 integrations ## Now Book It User Reviews ## Now Book It customer ratings - Overall rating: 4.9/5 - Total reviews: 101 ### Rating distribution - 5 stars: 94 reviews (93%) - 4 stars: 7 reviews (7%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.8/5 - Customer support: 4.9/5 - Functionality: 4.7/5 --- ### Effective Booking Management - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. From plugging in their app to last minute changes they are always on hand to support. The system works very well and does what you want it to, manage bookings. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its was efficient to get started and we were quickly set up and taking bookings. The team at NBI are always on hand to support. #### Cons N/A - our expectations have been met - it was even better when we were asigned an account managr to help us manage the day to day queries #### Vendor response Wow, thanks for the great review! We're so glad to hear you are loving the system and that our team are always on hand to support you. Looking forward to many more years working together. Replied May 2026 --- ### Great product for a busy restaurant - Overall rating: 5/5 - Reviewer: Tessa H. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Been fabulous, always so helpful when help needed. From set up to daily operation this product is great for a busy restaurant, great having egift capabilities as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The functionality and customer service. The way it operates is very straightforward, easy to set up up and change back end. #### Cons Only downside was not being able to set dates for services, was either off or on, would be good to have date settings rather than having to do multiple blockouts. #### Reasons for switching to Now Book It poor customer service, was hard to get a hold of them when needed. #### Vendor response Thank you for your review Tessa, we really appreciate the fantastic feedback and are glad to hear you're loving the functionality of our system and the customer service. Thank you for your suggestion regarding your service dates, we will let our development team know to consider. Replied May 2026 --- ### Great Product! - Overall rating: 4/5 - Reviewer: Lauren A. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall its a great product, wonderful support and easy to use. I would recommend this to other venues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Inclusions (Creating events, booking options without incurring hight fees), it really is value for money. #### Cons Some of the reporting has flaws, example Guest Visits include cancelled and upcoming bookings. Also it doesn't auto identify return customers which means some manual work needed to keep track of this. #### Reasons for choosing Now Book It We chose Now Book It due to pricing, event management and support. #### Vendor response Thank you for the fantastic review Lauren! We are glad to hear that you are loving the system and the inclusions. We're excited to let you know that we have just launched our new AI reporting tools, if you are able to reach out to your account manager they will be able to walk you through the features. Replied May 2026 --- ### Club Marconi - Overall rating: 5/5 - Reviewer: Adam H. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Been very good, seamless on-boarding, plenty of support, creating an understanding and delivering what our business requires to use it for. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very clean interface for both back and front of house use. The assistance from onboarding to go live was ease and covered by the NBI team #### Cons Have not found anything yet as such I feel all from from floor to management can use the system with ease and it is very versatile to create it for what our business needs #### Reasons for choosing Now Book It The initial meeting with [sensitive content hidden] and showing us the simplicity but effectiveness of the NBI system and giving us a sense of relief that the NBI team can build our system to what we require. #### Vendor response Thank you for the great feedback Adam, we're so glad to hear both your front and back of house teams are loving the platform. Looking forward to many more years together. Replied April 2026 --- ### Amazing Customer Support - Overall rating: 5/5 - Reviewer: Ryan H. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very happy with our overall experience and are happy to find a system that we will stay with for years to come. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer support from [sensitive content hidden]. She has been a dream to work with. Any question we have is always answered with speed and followed upon as well. #### Cons I don't like the table view as much as other systems we've used. It's harder to read so we only really use the diary view. #### Reasons for switching to Now Book It ResDiary is expensive and has terrible customer service. #### Vendor response We really appreciate your fantastic review Ryan & are so happy to hear you're loving the support from our team. Here's to many more years working together. Replied April 2026 --- ### Review of Now Book It - Overall rating: 5/5 - Reviewer: Rebecca B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been with NBI for quite a few years now and love the system and the fact that it's Aussie owned and they have hospo background so understand what is needed for a bookings system that doesn't cost an arm to run. We have just recently had Sadie implemented as well, which alleviates the hassle of answering the phone during the daytimes when we aren't open. #### Cons Don't have any issues. #### Reasons for choosing Now Book It Australian owned and ease of use for all involved #### Vendor response Thank you for your fantastic feedback, we're so glad to hear you are loving Now Book It & Sadie. Replied March 2026 --- ### Great support from the team - Overall rating: 5/5 - Reviewer: Lisa M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. All in all we're very happy and the user experience for customers works well. A little clunky from the restaurant end, but definitely still a workable option #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The support from the Account Management team is great, always on hand and happy to help with any questions that pop up. #### Cons The mobile app / web browser view: can't see the table plan - unless we have missed this feature? We'd love an easy way to save different seattings for different seasons - eg. adding in messages/pre-auth details to every single service is quite time consuming --- ### Love NowBookIt - Overall rating: 5/5 - Reviewer: Jye S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very positive. I think it is a powerful tool that makes a positive impact on driving and successfully executing bookings at our venues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The pros are the it is very easy to understand - and provides an easy schedule of the day, month ect - for staff to look over. The tool is very powerful allowing you to setup up a number of event types and different ways to execute them. #### Cons There are some very minor things you cannot do - or have to work around. For example we wanted to do an upsell on only a specific booking time - and exclude it for other booking times for the same event - but this was not really possible. #### Vendor response Thank you for the great review Jye, we're so glad to hear you love the system and your team finds it easy to use. We really appreciate your feedback regarding the upsell feature and will be sure to pass it on to our development team for consideration. Here's to multiple more years working together. Replied June 2026 --- ### Helpful and supportive - Overall rating: 5/5 - Reviewer: Samip P. - Verified reviewer: Yes - Industry: Restaurants - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Support team amazing. Our account manager [sensitive content hidden] was very helpful in changing over to the new restaurant #### Cons Glitches on Ipad with booking not showing up. Clearing cache and resetting doesn't help. Changed browser as well. #### Vendor response Thank you for the great review Samip, we're so glad to hear that you're loving the support you have received from our team. We really appreciate your feedback regarding the Ipad, we have some exciting new products in the works that will assist with viewing the platform on your Ipad. If you're able to reach out to your account manager, they will be able to provide you with a demo. Looking forward to many more years working together. Replied May 2026 --- ### Now Book It Review - Overall rating: 5/5 - Reviewer: Christopher D. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Upgrading to using a more advanced system from phone and email bookings is great for the venue once you adapt to it and learn how to use the system fully - the amount of customisation you can use is the biggest strength in using it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Takes all the hassle off the venue with people phoning or emailing for bookings - streamlined and organised all in one place - block outs / event options etc help to customise any given day where we need to be flexible with bookings. #### Cons A lot of back end options that take time to figure out how to execute features with the system - get there in the end but just takes some trial and error to figure out what you want to do --- Showing 1 - 10 of 101 Reviews [See All Reviews](https://www.softwareadvice.com/waitlist/now-book-it-profile/reviews/) ## Now Book It Popular Comparisons [Eventbrite vs Now Book It](https://www.softwareadvice.com/ticketing/eventbrite-profile/vs/now-book-it/)[Booqable vs Now Book It](https://www.softwareadvice.com/retail/booqable-profile/vs/now-book-it/)[OpenTable vs Now Book It](https://www.softwareadvice.com/waitlist/now-book-it-profile/vs/opentable/)[Reservio vs Now Book It](https://www.softwareadvice.com/waitlist/now-book-it-profile/vs/reservio/)[Semper vs Now Book It](https://www.softwareadvice.com/hotel-management/hospitality-software-profile/vs/now-book-it/)[Checkfront vs Now Book It](https://www.softwareadvice.com/rental/checkfront-profile/vs/now-book-it/) [Compare All Alternatives](https://www.softwareadvice.com/waitlist/now-book-it-profile/alternatives/) ## Other Top Recommended Restaurant Management Software [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.1** (554) Recently recommended **25** times [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (580) Recently recommended **24** times [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) **3.8** (728) Recently recommended **12** times [LS Retail](https://www.softwareadvice.com/hotel-management/ls-central-profile/) **4.3** (125) Recently recommended **7** times Stuck Between Options? 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