# Now Book It Software Reviews, Demo & Pricing - 2026

> Review of Now Book It Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/waitlist/now-book-it-profile

---

[Home](https://www.softwareadvice.com/)

/

[Restaurant Management Software](https://www.softwareadvice.com/retail/restaurant-management-comparison/)

/

Now Book It

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

[Reviews](https://www.softwareadvice.com/waitlist/now-book-it-profile/reviews/)[Alternatives](https://www.softwareadvice.com/waitlist/now-book-it-profile/alternatives/)

# Now Book It 2026: Benefits, Features & Pricing

Wondering if Now Book It is right for your organization?

Our Restaurant Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Now Book It

4.9

[(101)](https://www.softwareadvice.com/waitlist/now-book-it-profile/reviews/)

Pricing

Pricing available upon request

### About Now Book It

Now Book It is an online reservation platform that allows businesses in the hospitality industry to seamlessly manage reservations, create personalized guest experiences, streamline processes, boost revenue, and drive repeat visits. With an intuitive and user-friendly interface, Now Book It simplifies the reservation process and provides detailed customer insights, such as average spending, visit frequency, and dining preferences, enabling businesses to personalize their offerings and enhance customer satisfaction. The platform also offers dynamic marketing features, allowing businesses to optimize their campaigns for greater customer engagement and increased sales.

Wondering if Now Book It is right for your organization?

Our Restaurant Management Software selection experts can help you in 15 minutes or less.

## Now Book It User Interface

## Popular Now Book It Alternatives

Main Product

Now Book It

4.9

[(101)](https://www.softwareadvice.com/waitlist/now-book-it-profile/reviews/)

Ratings Breakdown

-   4.80Ease of use
-   4.78Value for money
-   4.91Customer support
-   4.72Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Eventbrite](https://www.softwareadvice.com/ticketing/eventbrite-profile/)

4.6

[(5794)](https://www.softwareadvice.com/ticketing/eventbrite-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.47Value for money
-   4.32Customer support
-   4.51Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Booqable](https://www.softwareadvice.com/retail/booqable-profile/)

4.8

[(1176)](https://www.softwareadvice.com/retail/booqable-profile/reviews/)

Ratings Breakdown

-   4.76Ease of use
-   4.73Value for money
-   4.82Customer support
-   4.57Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[OpenTable](https://www.softwareadvice.com/hospital-management/opentable-profile/)

4.7

[(1321)](https://www.softwareadvice.com/hospital-management/opentable-profile/reviews/)

Ratings Breakdown

-   4.74Ease of use
-   4.61Value for money
-   4.50Customer support
-   4.62Functionality

Pricing

Starting at $149.00 per month

Get Price

Alternative Product

[Wix](https://www.softwareadvice.com/crm/wix-profile/)

4.4

[(10731)](https://www.softwareadvice.com/crm/wix-profile/reviews/)

Ratings Breakdown

-   4.46Ease of use
-   4.31Value for money
-   4.22Customer support
-   4.26Functionality

Pricing

Starting at $17.00 per month

Get Price

Alternative Product

[Beyonk](https://www.softwareadvice.com/hotel-management/beyonk-profile/)

4.9

[(167)](https://www.softwareadvice.com/hotel-management/beyonk-profile/reviews/)

Ratings Breakdown

-   4.80Ease of use
-   4.81Value for money
-   4.96Customer support
-   4.60Functionality

Pricing

Available upon request

Get Price

## Now Book It Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Now Book It Features

-   Popular features found in Restaurant Management
    
    Employee Management
    
    Inventory Management
    
    Kitchen/Menu Management
    
    Online Ordering
    
    Order Entry
    
    Point of Sale (POS)
    
    Real-Time Notifications
    
    Reporting/Analytics
    
    Sales Reports
    
    Wait List Management
    
-   More features of Now Book It
    
    Access Controls/Permissions
    
    Accounting Integration
    
    Activities Booking
    
    Activity Dashboard
    
    AI Copilot
    
    AI/Machine Learning
    
    Alerts/Notifications
    
    API
    
    Attendee Management
    
    Audience Engagement
    
    Availability Management
    
    Booking Management
    
    Booking Notes
    
    Business Process Automation
    
    Calendar Management
    
    Channel Management
    
    Communication Management
    
    Confirmations/Reminders
    
    Contact Database
    
    Contact Management
    
    Credit Card Processing
    
    CRM
    
    Customer Accounts
    
    Customer Database
    
    Customer Engagement
    
    Customer Experience Management
    
    Customer History
    
    Customer Support
    
    Customizable Branding
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Delivery Management
    
    Drag & Drop
    
    Dynamic Pricing
    
    Electronic Payments
    
    Email Alerts
    
    Email Marketing
    
    Email Reminders
    
    Email Templates
    
    Event Scheduling
    
    Event Ticketing
    
    For Restaurants
    
    Generative AI
    
    Gift Card Management
    
    Group Reservations
    
    Guest List Management
    
    Inventory Tracking
    
    Marketing Automation
    
    Mobile Access
    
    Mobile Alerts
    
    Mobile Booking
    
    Multi-Channel Marketing
    
    Multi-Language
    
    Multi-Location
    
    Natural Language Processing
    
    Online Booking
    
    Online Payments
    
    Online Registration
    
    Online Reservations
    
    Order Management
    
    Payment Processing
    
    Performance Metrics
    
    Personalization
    
    Point of Sale (POS) Integration
    
    Promotions Management
    
    Queue Management
    
    Rate Management
    
    Ratings/Reviews
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Reminders
    
    Reporting & Statistics
    
    Reservations Management
    
    Restaurant POS
    
    Reviews Management
    
    Role-Based Permissions
    
    Room Block Management
    
    Room Booking
    
    Seating Map
    
    SMS Messaging
    
    Social Media Integration
    
    Social Promotion
    
    Surveys & Feedback
    
    Table Management
    
    Third Party Booking
    
    Third-Party Integration
    
    Third-Party Integrations
    
    Ticketing
    
    Venue Management
    
    Virtual Personal Assistant (VPA)
    
    Waiting Time Tracking
    
    Waitlist Status Tracking
    
    Website Integration
    
    Website Management
    
    Website Personalization
    
    Weddings/Parties
    

## Now Book It Integrations

Stripe

Integration rated 4.7 from 19 reviews

Bepoz

Integration rated undefined from -1 review

vinCreative

Integration rated undefined from -1 review

SplitAbility

Integration rated undefined from -1 review

eWay-CRM

Integration rated undefined from -1 review

Instagram

Integration rated undefined from -1 review

See all 16 integrations

## Now Book It User Reviews

Overall Rating

4.9

Ratings Breakdown

5

93%

4

7%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

4.9

Functionality

4.7

VR

Verified

Reviewer

Food & Beverages

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2026

6 Years of authentic, innovative Service

5

I have always received authentic, speedy, personal support from Now Book It. They are quick to respond and are willing to put great effort into supporting my business. Over the past 6 years my uses of the software have evolved, but I've been supported every step of the way. My customers have a simple, easy-to-use platform

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

I have always received authentic, speedy, personal support from Now Book It. They are quick to respond and are willing to put great effort into supporting my business. Restaurant reservations and a wide range of events are easily managed. Now Book It performs incredibly, quickly and delivers all of this at a great, competitive price.

Cons:

I do wish that there was the resource to book through google search and google maps. Furthermore, I do believe that greater CRM-adjacent features would be useful.

Reasons for choosing Now Book It

Prior experience of Nowbookit left it the only sensible choice.

Vendor Response

Thank you for the fantastic feedback, we're so glad to hear the support you have received is speedy. We're excited to let you know that we have some exciting new features launching soon which will assist with the google booking and CRM features you mentioned, if you reach out to your account manager they will be able to show you these.

Replied April 2026

Read More

FM

Fiona M.

Verified reviewer

Hospitality

201-500 employees

Used daily for less than 2 years

Review source

Reviewed April 2026

A Reliable, High Performing Platform with Outstanding Support

5

Our overall experience with Now Book It has been well above average. The platform itself is reliable and easy to use, and the day-to-day experience for both our team and guests has been very positive. There have been a couple of hiccups along the way that required escalation to higher management for resolution, but these have been the exception rather than the norm. Overall, the system and the support behind it have delivered a strong, consistent experience across our venues.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

We recently made the switch to Now Book It across our group of eight restaurants, and it’s been one of the best operational decisions we’ve made. The platform itself is a significant step up from our previous system. The interface is clean, intuitive, and genuinely easy to use, not just for our team behind the scenes, but for our guests booking online as well. It’s streamlined, reliable, and has removed a lot of the friction we used to deal with day to day. That said, the real standout in this transition has been the support, particularly from our account manager, \[sensitive content hidden\] . Managing the rollout across multiple venues is no small task, but \[sensitive content hidden\] has been exceptional throughout. He’s responsive, proactive, and always willing to jump in and help, no matter how big or small the request. His hands-on approach has made the integration process seamless, and it’s clear he genuinely cares about getting the best outcome for our venues.

Cons:

One limitation we’ve experienced with the system is the lack of automated email alerts around stop-sell activity. In our previous platform, management would receive an email notification whenever a staff member manually applied a stop-sell, which was incredibly valuable for visibility across multiple venues. We flagged this as a key concern before the transition two years ago and were advised it would be explored by the development team. However, to date, this functionality hasn’t been introduced or update provided. For a group of our size, having real-time email updates when revenue is being closed off is critical, and the absence of this feature remains a gap in an otherwise strong system

Reasons for choosing Now Book It

Competitive pricing for multi-venue use.

Reasons for switching to Now Book It

Cleaner interface, cross selling venues, account manager support

Vendor Response

Wow, thank you for the fantastic review Fiona, we're so glad to hear you're loving the system and finding it easy to use. We really appreciate your feedback regarding emails and are very excited to share we have some new features that will assist with this - we will arrange to have your account manager to reach out.

Replied April 2026

Read More

LA

Lauren A.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2026

Great Product!

4

Overall its a great product, wonderful support and easy to use. I would recommend this to other venues.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Inclusions (Creating events, booking options without incurring hight fees), it really is value for money.

Cons:

Some of the reporting has flaws, example Guest Visits include cancelled and upcoming bookings. Also it doesn't auto identify return customers which means some manual work needed to keep track of this.

Reasons for choosing Now Book It

We chose Now Book It due to pricing, event management and support.

Vendor Response

Thank you for the fantastic review Lauren! We are glad to hear that you are loving the system and the inclusions. We're excited to let you know that we have just launched our new AI reporting tools, if you are able to reach out to your account manager they will be able to walk you through the features.

Replied May 2026

Read More

ZS

Zaine S.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 12 months

Review source

Reviewed May 2026

Great product

5

10/10 once set up cannot fault it, has saved countless hours on the phone as well as picking up bookings during peak periods where calls would otherwise be missed

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Great value, and saves so much time, not just with bookings but with basic questions, Pays for it self jut by capturing bookings during peak periods

Cons:

Without just saying everything is great, somethings can be tricky, for example special opening hours (mothers day) can be tricky to manage

Vendor Response

Thank you for the fantastic review Zaine. We're so glad to hear that you're loving Now Book It and that we have saved you and the team hours on the phone - music to our ears. Here's to a long partnership together!

Replied May 2026

Read More

CC

Claire C.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 2 years

Review source

Reviewed April 2026

Reliable booking platform with great support

5

Overall, our experience with Now Book It has been very positive. It’s a dependable system that supports both day-to-day service and larger-scale bookings across a multi-offer venue. The platform continues to evolve, and the strength of the support team gives us confidence in its ongoing development. It plays an important role in delivering a smooth and professional booking experience for our guests at the Mosaic and wider Footy Park Precinct.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

The interface is intuitive for both staff and customers, making it easy to manage reservations, functions, and larger group bookings. The flexibility to tailor booking settings to suit different areas of the venue is particularly valuable. Customer support is a standout, responsive, knowledgeable, and genuinely helpful when troubleshooting or implementing new features. It integrates well into our daily operations and supports a seamless guest experience.

Cons:

There are some limitations around reporting and data extraction, particularly when trying to segment or analyse bookings in more detail for marketing purposes. At times, backend configuration changes can feel a little manual or time-consuming. Additional integrations or more advanced CRM capabilities would further enhance its value but believe this is in the pipeline.

Reasons for switching to Now Book It

\*It wasn't Google meet, it was The Fork, but this isn't coming up as an option. It was before my time with the company so I am sorry I can't weigh in here.

Vendor Response

Wow, thank you for the fantastic review Claire. We're so glad to hear that you are loving the system and the customer service received. We really appreciate your feedback regarding reporting and CRM and are very excited to let you know that we have just launched 2 new features that will assist with this, please reach out to your account manager and they will be able to show you these. Looking forward to a long partnership together.

Replied May 2026

Read More

JM

Jemma M.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2026

Well worth it- straightforward and supported

5

Overall very happy with the product and service provided. It has a nice interface for our website, with flexible design that suits. We are so well supported by the reps in Melbourne and can normally work through any requests for alterations/ enhancements!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Great value for money, simple and ease of its' design. Fantastic on the ground support. We use it for gift voucher management well too and it makes it super easy.

Cons:

It doesn't manage our functions and events as well as it could, and occasionally can be a bit clunky when putting a simple booking in the diary with lots of steps that have to be done in a certain way or other details reset.

Reasons for choosing Now Book It

Price and ease of use. Other competitors didn't make bookings as easy, or charged for all this extra stuff where NBI does not.

Reasons for switching to Now Book It

Price wise and functionality similar. Considered a few other companies I cannot recall now, and being a locally run Australian start up was appealling.

Vendor Response

Thanks so much for the great feedback Jemma, It's awesome to hear you’re getting good value out of the system and that gift vouchers and the website integration are working well for you. We really appreciate the kind words about our Melbourne support team too! Thanks as well for the honest feedback around functions/events and the booking flow it's super helpful and something we’re continuing to improve. Glad to hear overall it’s been a positive experience and we’re always here if you need anything.

Replied April 2026

Read More

LH

LeRoy H.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2026

Get it now

5

Love it, our staff pick it up very quickly and even junior staff have confidence to welcome and seat guests without questioning the tables availability. It allows our team to multi skill even on weekends with casual staff

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

Now book it does exactly what it intended to do, make bookings easily, clean and fuss free. It’s very easy to navigate even during a busy service. We log every booking and walk in to create a seamless service. Maximising turnover of tables ensuring we never double book.

Cons:

NA, if anything I’d just like to use it to its full potential, email marketing etc. But that’s user error not the system.

Reasons for choosing Now Book It

Price, limited to no branding, but the biggest was no commission on my bookings just 1 up front fee.

Vendor Response

Wow, thank you for the amazing review LeRoy! We're so glad to hear that Now Book It is making things easier for your team. We're looking forward to a long partnership together.

Replied April 2026

Read More

TH

Tessa H.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2026

Great product for a busy restaurant

5

Been fabulous, always so helpful when help needed. From set up to daily operation this product is great for a busy restaurant, great having egift capabilities as well.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The functionality and customer service. The way it operates is very straightforward, easy to set up up and change back end.

Cons:

Only downside was not being able to set dates for services, was either off or on, would be good to have date settings rather than having to do multiple blockouts.

Reasons for switching to Now Book It

poor customer service, was hard to get a hold of them when needed.

Vendor Response

Thank you for your review Tessa, we really appreciate the fantastic feedback and are glad to hear you're loving the functionality of our system and the customer service. Thank you for your suggestion regarding your service dates, we will let our development team know to consider.

Replied May 2026

Read More

AH

Adam H.

Verified reviewer

Hospitality

201-500 employees

Used daily for less than 12 months

Review source

Reviewed April 2026

Club Marconi

5

Been very good, seamless on-boarding, plenty of support, creating an understanding and delivering what our business requires to use it for.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Very clean interface for both back and front of house use. The assistance from onboarding to go live was ease and covered by the NBI team

Cons:

Have not found anything yet as such I feel all from from floor to management can use the system with ease and it is very versatile to create it for what our business needs

Reasons for choosing Now Book It

The initial meeting with \[sensitive content hidden\] and showing us the simplicity but effectiveness of the NBI system and giving us a sense of relief that the NBI team can build our system to what we require.

Vendor Response

Thank you for the great feedback Adam, we're so glad to hear both your front and back of house teams are loving the platform. Looking forward to many more years together.

Replied April 2026

Read More

SJ

Steffan J.

Verified reviewer

Restaurants

11-50 employees

Used daily for less than 6 months

Review source

Reviewed May 2026

Rattle Review

5

Great. Its been an excellent tool to assist in the efficient daily running of our restaurant business, allowing staff to better understand the day's bookings at a glance, make any amendments easily, and keep track of each meal session. Customer support has been very good - quick, responsive and effective.

Ratings Breakdown

5

Ease of use

3

Value for money

5

Customer support

5

Functionality

Pros:

The great ease and convenience of having the restaurant bookings made, suitable tables allocated, and confirmations made automatically. The capacity to tailor booking details and confirmation responses.

Cons:

Not knowing how best to use the functions to my advantage, and not enough time to earn how to become a Now Book It expert. I'll get there someday though.

Vendor Response

Wow, thank you so much for the fantastic review Steffan! We're so glad to hear how much the system has helped you! We'd love to assist in helping you become a Now Book It expert and your account manager and our support team are always there to help you!

Replied May 2026

Read More

Showing 1 - 10 of 101 Reviews

[See All Reviews](https://www.softwareadvice.com/waitlist/now-book-it-profile/reviews/)

## Now Book It Popular Comparisons

[Eventbrite vs Now Book It](https://www.softwareadvice.com/ticketing/eventbrite-profile/vs/now-book-it/)[Booqable vs Now Book It](https://www.softwareadvice.com/retail/booqable-profile/vs/now-book-it/)[OpenTable vs Now Book It](https://www.softwareadvice.com/waitlist/now-book-it-profile/vs/opentable/)[Semper vs Now Book It](https://www.softwareadvice.com/hotel-management/hospitality-software-profile/vs/now-book-it/)[Reservio vs Now Book It](https://www.softwareadvice.com/waitlist/now-book-it-profile/vs/reservio/)[Checkfront vs Now Book It](https://www.softwareadvice.com/rental/checkfront-profile/vs/now-book-it/)

[Compare All Alternatives](https://www.softwareadvice.com/waitlist/now-book-it-profile/alternatives/)

## Other Top Recommended Restaurant Management Software

[Clover](https://www.softwareadvice.com/retail/clover-profile/)

**3.8** (576)

Recently recommended **60** times

[Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/)

**4.1** (553)

Recently recommended **60** times

[Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/)

**3.8** (726)

Recently recommended **38** times

[HungerRush](https://www.softwareadvice.com/retail/hungerrush360-profile/)

**4.1** (76)

Recently recommended **16** times

Stuck Between Options?

Our experts can help you compare Now Book It with other top options, so you can find the best fit for your needs.

## See what companies are saying about Software Advice