Cheddar Up

RATING:

4.8

(45)

About Cheddar Up

At Cheddar Up, our mission is to provide tools that help groups and organizations easily collect payments and information so they can save time, do more, and support and grow their communities. Groups and nonprofits use Cheddar Up to collect payments for anything – donations, fundraisers, membership dues and fees, merchandise sales, group gifts, events, and more. With Cheddar Up, you can create custom forms, too, so you can capture all the information you need including waivers with e-signatures, item variations (e.g. t-shirt size, color),and registrations. Cheddar Up is simple to use. Set up in minutes, send a custom link to your group, and start collecting! Paying on Cheddar Up is seamless for your community, too – no app or account necessary. But, if you need he...

Cheddar Up Pricing

Cheddar Up Basic Plan is FREE! Additional functionality included in our premium plans includes: - Accept eCheck in addition to credit cards and cash - Set start and stop times - Count-down timer - Discount Codes - Access Codes - Built-in Shipping - Visitor Reporting - Multiple item images -  Item Variations - Invite multiple managers - Control manager permissions - One-stop URL for all collecting - Share a public page with all collections - Account-wide reporting at a glance - Recurring Payments

Starting price: 

$10.00 per month

Free trial: 

Not Available

Free version: 

Available

Slide 1 of 4

Cheddar Up Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Cheddar Up

1 - 5 of 45 Reviews

Barbara

Marketing and Advertising, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

Easy to Use - Perfect for Events

Very happy with my experience with Cheddar Up; great support, easy to use, user-friendly, intuitive, fair/competitive credit card fees.

PROS

I liked most that I was able to hold a repeated event the next year and all of my information was there, secure, and I didn't have to enter it all over again. I like the reporting capabilities. I like that I can look back at past events. Most of all I appreciate the user-friendly, ease of use aspect of Cheddar Up.

CONS

My only "complaint" was terminology - I was using the term "ticket" and needed to use another one to complete my new event -- however, I can't complain because the Support Team told me exactly what I needed to do and it was fixed immediately!

Reason for choosing Cheddar Up

It was the one we've used in the past and it had worked well and was easy for our attendees to use.

Vendor Response

Hi Barbara! It's so great to hear that Cheddar Up worked well for your event year after year - thank you for sharing! And, I'm so glad that our support team was able to help you when you needed it. We appreciate you taking the time to share your experience and if there is anything we can do to make it even better, we'd love to hear it. Thank you! Kristen

Replied May 2024

Sonia

Non-Profit Organization Management, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Perfect for Non-Profits

With Non-Profits such as PTAs and Girl Scouts, it is hard to find a system to accept non-cash purchases that offer low cost to either the consumer or the organization and that provide the level of quality, security and protection and ease of use the Cheddar Up does. The reporting is terrific, and the ability to be protected as an organization is great. It is safer and more secure than the Person-to-Person payment apps, and is easier to track and report. I recommend this product to all the other PTAs in my area, and have actually turned on quite a few of them to using Cheddar Up.

PROS

This is a fabulous system that is easy to work with in. It has all the bells and whistles needed for even a novice or non-techy person to handle, without being too overwhelming with too many options. Every person I recommend it to is very happy with the program. Their support is terrific. I always receive answers in a timely manner and they go above and beyond to help. I have been using them for a # of years, and they keep enhancing the product with better features continuously.

CONS

I have very little to complain about. They have done a great job of enhancing their communication/email section. They could use a few more reports, possibly a Custom Report setting. I would like it if the App who should "Items" purchased as it does on the online site. But it really is a great product. Their credit card scanner can use some changes, the process is clumsy and hard to use-- this could be streamlined a bit.

Reason for choosing Cheddar Up

So much easier to build a sale than Memberhub. Memberhub was clunky both as a user and as someone whom purchases.

Vendor Response

Hi Sonia, Thank you for taking time out of your day to share this feedback about how Cheddar Up is working for your PTA and Girl Scout Troop. We love that it's able to help you with both organizations and has the features you need. We also appreciate hearing about our opportunities for future features that you would like to see. This goes a long way in helping us prioritize what's important to our users. Thank you again! Stephanie

Replied March 2023

Priyanka

Alternative Medicine, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

FUNCTIONALITY

1

Reviewed January 2024

Cancelling account without notice or call

They suddenly stopped our service, we cannot see any of the monies in the account. Not sure if they robbed us, but on first glance it looks like they did.

PROS

organization of data, payment processing under category

CONS

stopped our account without notice, no communication on what happened

Vendor Response

Hi Priyanka, Our software is built for group organizers to collect payments and information from their community. Unfortunately, we couldn’t process billing for your medical services as our product features do not support this. As soon as our team discovered that it wouldn’t work for your use case, we notified you and have been working with you to ensure you receive all of your funds prior to your account closure. If you still have questions or need further assistance, please contact our support team. Thank you, Stephanie

Replied February 2024

Jamie

Non-Profit Organization Management, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Mary Castle PFO

PROS

We use the free version of CheddarUp and love that we have a secure platform to accept online donations. The payment process is super easy to use. We really love the capabilities to have several fundraisers open for different events and being able to track each events page. It makes it super easy for our treasurer to know what the money being transferred is for and accounting purposes. We also love being able to attach a form with payment that can help distinguish which child receives credit for a donation that was received.

CONS

Honestly we haven’t found anything we don’t like about CheddarUp! It really is so easy to use and perfect for our non-profit school organization.

Reasons for switching to Cheddar Up

With PayPal we had issues with parents being able to make payments and donations. We also could not attach forms to the payments, which made tracking difficult and messy for the treasurer to deal with.

Vendor Response

Hi Jamie, Thank you so much for the wonderful feedback! It's so nice to hear how the Cheddar Up features are working for your PFO and its members. We appreciate you taking the time to share this with us and please let us know if we can do anything else to make it better for you in the future! Thanks, Stephanie

Replied January 2023

Misti

Primary/Secondary Education, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2023

User Friendly and Detail Oriented

Our school Parent-Teacher Organization began using Cheddar Up after it was suggested by another school. The ease of use, and the reporting is unbeatable! We are a non-profit entity needing to keep our records simple; there's no doubt in my mind that everything is correct and I'll have all the information I need to provide financial reports.

PROS

Easy to setup, can obtain as much detail oriented information as you want - and able to export the info for easy report building, etc. You can choose to pass on the processing fee to the purchaser OR make it optional for the purchaser. The free-version includes a lot of benefits!

CONS

I don't have any cons so far! Although, the only thing I wish was included in the free-version would be the ability to use promo codes.

Reason for choosing Cheddar Up

The amount of inclusive options for the free version, ability to pass on the processing fee to the buyer, report capabilities, and ease of use.

Vendor Response

Hi Misti, Wow! Thank you so much for sharing this fabulous feedback with us. It's nice to hear that Cheddar Up has been easy for your group to use and has the reporting capabilities that you need. If there is anything we can help with in the future, please let us know! Thanks, Stephanie

Replied September 2023