# Accu-Trax Office Software Reviews, Demo & Pricing - 2026 > Review of Accu-Trax Office Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/waste-management/accu-trax-office-profile --- [Home](https://www.softwareadvice.com/) / [Utility Billing Software](https://www.softwareadvice.com/utility-billing/) / Accu-Trax Office Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Accu-Trax Office 2026: Benefits, Features & Pricing Wondering if Accu-Trax Office is right for your organization? Our Utility Billing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Accu-Trax Office 5.0 [(5)](https://www.softwareadvice.com/waste-management/accu-trax-office-profile/#reviews) Pricing Starting at $87.50 per month ### About Accu-Trax Office Accu-Trax SERVICES Accu-Trax is the most advanced route event tracking, customer management, and billing software platform on the market. Integrating Office, Navigator, and Gatehouse platforms with a user-friendly interface, Accu-Trax can take your team from the initial dispatch to final billing. In addition, it offers robust, seamless integration with our mailing and Online-Billpay services, cloud hosting, and many more exciting new tools and services. Wondering if Accu-Trax Office is right for your organization? Our Utility Billing Software selection experts can help you in 15 minutes or less. ## Accu-Trax Office User Interface ## Popular Accu-Trax Office Alternatives Main Product Accu-Trax Office 5.0 [(5)](https://www.softwareadvice.com/waste-management/accu-trax-office-profile/#reviews) Ratings Breakdown - 4.80Ease of use - 5.0Value for money - 5.0Customer support - 4.60Functionality Pricing Starting at $87.50 per month Get Price Alternative Product [Submeter Billing](https://www.softwareadvice.com/utility-billing/submeter-billing-profile/) 4.6 [(54)](https://www.softwareadvice.com/utility-billing/submeter-billing-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.51Value for money - 4.78Customer support - 4.46Functionality Pricing Starting at $100.00 per month Get Price Alternative Product [Heartland Payments+](https://www.softwareadvice.com/accounting/heartland-payment-processing-profile/) 4.3 [(132)](https://www.softwareadvice.com/accounting/heartland-payment-processing-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 3.97Value for money - 4.14Customer support - 4.30Functionality Pricing Available upon request Get Price Alternative Product [Rural Billing](https://www.softwareadvice.com/utility-billing/rural-billing-profile/) 4.9 [(60)](https://www.softwareadvice.com/utility-billing/rural-billing-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.79Value for money - 4.95Customer support - 4.69Functionality Pricing Starting at $2850.00 one time Get Price Alternative Product [ExpenseLogic](https://www.softwareadvice.com/product/456026-ExpenseLogic/) 4.8 [(31)](https://www.softwareadvice.com/product/456026-ExpenseLogic/#reviews) Ratings Breakdown - 4.68Ease of use - 4.58Value for money - 4.69Customer support - 4.57Functionality Pricing Available upon request Get Price Alternative Product [Zego](https://www.softwareadvice.com/property/zego-profile/) 4.5 [(84)](https://www.softwareadvice.com/property/zego-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.55Value for money - 4.35Customer support - 4.56Functionality Pricing Available upon request Get Price ## Accu-Trax Office Pricing and Plans Starting price: $87.50 per month Free Trial Free Version Basic $87.50 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Accu-Trax Office Features - Popular features found in Utility Billing Customer Management Meter Data Management Non-Metered Billing Online Payments Payment Collection Penalty/Cut-Off Processing Rate Management Reporting & Statistics Self Service Portal Transaction History Work Order Management - More features of Accu-Trax Office Audit Trail Barcode Recognition Billing & Invoicing Commercial Properties Customer Database Dispatch Management Equipment Tracking GPS Inventory Management Job Tracking Location Tracking Residential Properties Route Management Routing Scheduling Waste Disposal Waste Tracking ## Accu-Trax Office User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 5.0 Customer support 5.0 Functionality 4.6 Have you used Accu-Trax Office and would like to share your experience with others? CF Crystal F. Verified reviewer Transportation/ Trucking/ Railroad 51-200 employees Used daily for less than 12 months Review source Reviewed September 2021 Intuitive software that created a positive change for our office 5 In my 20+ year experience in software purchases for our office, the process is almost always the same: lots of hype and promises. After the conversion, support slides off a bit and sometimes you are left hanging. It is very stressful to convert to new software! I have worked with the folks at BMS Technologies/Accu-Trax through other business solutions they offer for many years and their customer support has been unmatched, so when the decision was made to start looking for new customer software, I felt pretty confident that this conversion would be different than all the others I have experienced. Throughout the entire process, they were extremely organized, detail oriented, and available any time I needed them. When we went live, they provided an entire week of a dedicated support team for our company. Since then, they have given us the same level of attention and care. This company is so different than any vendor I have ever worked with. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The reporting tools, roll off scheduling, intuitiveness which has created better workflow, and customer search tool have been a game changer in the functionality of our office Cons: I do not have any negative things to say about this software. After 30+ years using other software, the data cleanup before conversion was painful, but that was to be expected. The Accu-Trax team supported me throughout the entire process. Reasons for choosing Accu-Trax Office My experience with their customer service team, the competitive pricing, and the functionality of their product were why we chose Accu-Trax over other products. Another thing that excited me about this company is their eagerness to to add more and more features. From the beginning of this project, they have encouraged me to submit any product/feature enhancements I could think of. In just 8 months since we went live, they have already developed and rolled out several of my requests. It is so refreshing to not be stuck in the box of the software we are using. This product is flexible and the development team provides regular updates with new features. Reasons for switching to Accu-Trax Office We had grown out of the reporting and search capabilities that our old program offered Read More JD Jessy D. Verified reviewer Utilities 11-50 employees Used daily for more than 2 years Reviewed November 2021 Fabulous software for daily use 5 I have been spoiled to use Accu-Trax Office. We have had many specialized fixes or requests in how our company uses the software and ATO has been amazing at meeting our needs. Ratings Breakdown 4 Ease of use 5 Customer support 4 Functionality Pros: There have been many improvements in this software over our previous that have made daily tasks much more efficient. Customer support is amazing and prompt with any issues we have found. There is enough flexibility in how a company can set up the software that enables it to be used for almost all our needs. Cons: The operation is very click intensive. Many functions require multiple location clicks which seems inefficient for repeated use. Vendor Response Jessy, thank you for the kind words and input. Client feedback is the primary means for our company to improve the product, and we will continue to do so! Replied November 2021 Read More JL Jason L. Verified reviewer Environmental Services 2-10 employees Used daily for more than 2 years Reviewed November 2021 Best account management software 5 We have been using Accu-Trax software since the mid 80's. We tried switching to different software in 2005 but quickly realized that was a major mistake. More expensive, less features and horrible customer service. Accu-Trax is amazing. We wouldn't be able to function without it. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Accu-trax allows us to manage the refuse side of our business and the mobile document destruction side all in one program. The scheduling features work great for the dynamic mobile shredding customers that need different service levels at different locations with different prices. Printed forms can be customized by the user. No need to call for support just to make a form change. The mobile route software is amazing! Drivers can bill customers for extras with a simple push of a button (the office can review the charges) and a picture of the extras is recorded on the customer account so the office staff can reference if the customer disputes the charge. That feature alone creates a profit making the mobile route devices a revenue generator each month. Cons: Not many cons since the staff at Accu-Trax will quickly fix any problems. Reasons for choosing Accu-Trax Office None had all the features or support we needed. Read More JT Jennifer T. Verified reviewer Utilities 2-10 employees Used daily for more than 2 years Review source Reviewed August 2021 Great software made by a Great company 5 Everyone at every level is very helpful and been great to work with. They really know their business and make sure any questions you have are answered right away. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: What I really liked was the ability to capture all the account information we needed. Plus how easy it is to bill and training was a breeze. Cons: Haven't been disappointed with anything or anyone. Read More JB Jessica B. Verified reviewer Transportation/ Trucking/ Railroad 2-10 employees Used daily for less than 12 months Review source Reviewed March 2019 Amazing software and company to back it 5 From the first day I called until the end of my training their team was there with me in any and every way that I needed them to be. Amazing customer service from start to finish. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This software is affordable and easy to use. I can customize it to my needs and use as few or as many features as I need to as my business grows. The software is hands down the best decision I ever made and the customer support team is above all the best I have ever had the pleasure to work with. I recommend this to trash haulers from 100 customers to 1,000,000! Cons: The thing that I like the least is that I didn’t discover it years ago. 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