All Acquisio Reviews

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User Profile

Jake

Verified reviewer

Marketing and Advertising, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Extremely Good Reporting and PPC Software That Comes at a Price

I loved it when I didn't have to consider paying for it. Clients loved it. They loved the reporting and the BBM tool.

PROS

I was an Account Manager at a marketing agency that exclusively used Acquisio. I loved it. the reporting was extremely easy to read and make decisions from as well as guide clients through. And it looked extremely professional. But objectively, the best part about Acquisio is the Bid and Budget Management tool. It analyzes keyword bids 24/7 and automatically makes adjustments using intelligent bidding. This wasn't as important to me as an account manager, but it was a huge selling point for our clients knowing that their ads campaigns were being literally managed 24/7.

CONS

I have since left that agency and started my own. The main thing about the software is the price. If you're a newer agency, it's probably not going to be worth it for you. It starts at [SENSITIVE CONTENT HIDDEN] but it's not listed on their website anymore. It used to be. However, once your agency starts picking up, I HIGHLY recommend this software.

Gerardo

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2016

Acquisio Rivew From a Mexican Google Partner

Acquisio is a performance marketing platform that allows you to manage your search, social, and display campaigns and get the most out of local search campaigns. Save time on automatic reporting, get the best optimization tools available, and get higher-performing campaigns than ever before. You shold try Acquisio too or share it with your friends

PROS

I've been using Acquisio for more then 2 years and there is a lot of ways you can improve and optimize your accounts with Acquisio. Te reporting feature is quite awesome becuase my clients can see the repor in a web page and the can also share it and downloade it to PDF. It is quite usefull

CONS

The knowledbase is a little confusing. Full report translations will be awesome for my reports. Make sure to tell when our excecutives has changed

Raul

Financial Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed April 2017

My Review form 1st Commercial Credit

The software doesn't do what its told to do. it has its own mind even though you set the parameters and it goes and does the opposite of what my settings are. I discussed it with my representative but this is the way your stuff works. For example, If I set a range for the bid it will go under my minimum. or not update at all or sometimes overbid.

PROS

not impressed

CONS

it doest follow simple settings and parameters.

Vendor Response

Raul, My name is David Sullivan I¿m the VP of Customer Success at ACQUISIO. I recall meeting you a little over a year ago at a conference here in Austin. Your feedback on BBM is very disappointing to hear. I have reached out to your Account Manager to set up a call between the three of us to further discuss your current experience. I look forward to reconnecting and seeing what we can do to improve your experience with acquisio.

Replied April 2017

Biily

Marketing and Advertising, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2017

The Future Is Now!

I can honestly say "ACQUISIO" is almost the perfect and complete user friendly bid management software solution. Interface in general has always been confusing with platforms however Acquisio's work bench does not have that issue here. Customised reporting is my favorite feature and the support is always second to none! Keep up the good work!!! Kenshoo helps to change a lot of information to Google and Bing to create campaigns and ad groups. Kenshoo uses filtering in order to sort out data so it depends if you like it or not. Kenshoo has a great profile optimization tool.

PROS

Where do I start: customised reporting tool Budget & Bids feature Support turnaround time Supports both Adwords & Bing Frees up time to optimise campaigns Pulling reports is 100% correct I don't have to jump from one platform to another (one-stop-shop)

CONS

Occasionally, loading time can some time be a pain

Alex

Marketing and Advertising, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2017

Excellent Adwords API that has most of the functionality you want, and BBM is awesome

The BBM software has been instrumental in helping us manage a rapidly growing stable of accounts.

PROS

BBM is a fantastic automation that has helped our company scale our accounts very quickly. We also make excellent use of the pacing visuals that can be set up, which allows us to view our account performance at a glance. Reports are also highly customizable and easy to share with sales people and clients.

CONS

The site can be glitchy and goes down a lot (but these are usually for updates); these updates can be pretty substantial sometimes so there's often a bit of a learning curve figuring out where things have been moved to, etc. It's less intuitive than Adwords, and we dont often work within the program itself other than to make use of the budgeting and reporting features.

Alyssa

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2018

I worked in Acquisio extensively. There are definitely pros and cons.

PROS

The thing I liked most is its Bid and Budget Management feature. It is great to keep track of Adwords budget so they dont go over, and it keeps track of your rollover budget for you.

CONS

The thing I liked least is when it came to pausing your campaigns or taking them off BBM, you would have a period of inconsistencies and would have to manually change back your account settings in the platform that you are using.

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

Awesome platform for managing multiple PPC campaigns

PROS

It's really easy to set up and integrate with AdWords. It also has great ability to manage campaigns and optimize.

CONS

The pricing model and minimums are a killer. It would be great to not have to have such a high minimum spend for accounts.

User Profile

Matthew

Verified reviewer

Marketing and Advertising, 201-500 employees

Used less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2018

Not Great for Campaigns with Small Budgets

Acquisio has some nice features, but in the end, it didn't work for our company and we had to cancel the service.

PROS

The customer service was good, and we were able to set up regular calls with a representative to answer our questions. Acquisio does have some nice features that would be useful when managing campaigns with large budgets.

CONS

The organization was not great in my opinion. Accounts had to be linked every time a folder was created, and it would have been much easier if you could just link it once. We also had fairly small budgets and as a result, we didn't have enough data to use the CPA bid strategy. We had to use the CPC strategy even though we optimized our campaigns towards a target CPA. If you have larger budgets, this probably wouldn't be an issue, but for us, it was.

User Profile

Keiran

Verified reviewer

Marketing and Advertising, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Excellent Software

five out of five stars! Acquisio has done an excellent job.

PROS

The software is easy-to-use, the support team is friendly and responds in a timely manner to any questions you might have. They even have an option to submit tickets from within the application which can be extremely helpful.

CONS

One thing to note is that it does take quite a bit of time to learn how to use the system. That being said, they have staff to help you with the onboarding process and they're extremely helpful.

Jim

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

FUNCTIONALITY

3

Reviewed January 2019

Cost my business thousands in lost revenue

Acquisio sells themselves as using "machine learning" to optimize SEM better than with manual control. While this feature does work, it also has unintended consequences as they have it currently implemented. The downside we experienced is that it ended up costing us more to use this service rather than saving us money to use the service.

PROS

Consolidated reporting functions were useful.

CONS

Automated bidding and budget features worked as intended but ended up limiting my client's ad exposure. This in turn limited our company revenue, costing us thousands.

Anonymous

11-50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed January 2019

Poor Overall Experience

PROS

At the time of use, I did like the overall look of the reporting. It looked professional and clean.

CONS

The platform lacked complete customization. It titled data metrics different than the platforms and at times, made our reporting look generic. We also had a lot of data discrepancy issues during our time using the software.

Arturo

Marketing and Advertising, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2019

You All-in-One PPC Campaign Management and Reporting Interface

I'm keeping my budgets optimized and my campaigns optimized through Acquisio's Bid and Budget Management tool. If you have questions about the service or if you're facing problems, your account manager is a great point of contact, plus, there is the ticketing system that works really well. Acquisio will not leave you hanging. They provide timely and relevant answers to your questions.

PROS

The Bid and Budget Management (BBM) feature is fantastic. It allows you to make sure that your campaigns are always topped up, that bids get optimized throughout the day, and that budget is distributed among all available campaigns, if one is underspending and the other one is overspending. You can have your budgets roll over to the following month or to start over each month. You can have the tool optimize for conversions or for clicks. Honestly, this tool is the real reason I have Acquisio. I've been testing one of my high-volume campaigns against a version of itself, one using BBM and the other just using Google Ads Enhanced Bidding, and BBM is kicking Google's butt so far. This tool is really powerful.

CONS

You can create automated campaign reports, you can import and modify campaigns to the tool. Honestly, I find the Google Ads interface much more friendly. For reporting, I create Google Data Studio Reports, which are live, much more dynamic, and free.

Al

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed March 2017

Acquisio Rocks

I had evaluated several different platforms to help us run more efficient PPC campaigns and finalized on Acquisio for a number of reasons. 1. Acquisio gave us an amazing "global" perspective of performance. 2. Acquisio was easy to use in adding new accounts and had many connectors to import/export additional data points. 3. Acquisio seemed to be the most fair in their pricing platforms. We are super happy and have looked at potential replacements over the years and have not found anything that would make us leave.

PROS

global view of all client performance

CONS

still uses flash in some places on their site

Rachel

Design, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2020

Amazing automated budget spending!

This has helped me avoid overspending and impress more clients with a better ROI.

PROS

They have a fully automated budget spending system, which is really great! This platform also ensures that your Google, Bing and Facebook ads never overspend your monthly budget. It also automatically adjusts bidding strategies!

CONS

This tool is quite complex and would require some extensive training. It also lacks functionalities when it comes to automating smart Google campaigns.

Tricia

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2017

Robust Digital Marketing Platform

Aquisio is one of the most complete PPC management solutions. The interface is intuitive and easy to get used to once you work with it often. They provide live training sessions on request and have instant chat tech support to resolve issues faster. Their reports are fully customizable and easy to schedule and replicate. Well worth the money if you manage lots of campaigns.

PROS

The reporting platform is very versatile.

CONS

Some of the screens take a while to load.

Dave

Marketing and Advertising, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2017

An awesome company focused on customer service, scalability, automation, and superior results

Where Acquisio excels above all others is in customer service. Everyone, and I mean everyone, from Client Service representative to the developers to the CEO, demonstrates that they value the relationship with their customers above all else. And that feels awesome.

aimee

Marketing and Advertising, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed July 2017

High level reporting platform

PROS

I like the simple layout and the ability to select specific date ranges. I like the export options of pdf and excel as well.

CONS

I wish it could incorporate Google Analytics as well as compare one set of date ranges to another. While it does include graphs, they are very basic and the metrics that are integrated from our campaigns is very basic, not inclusive of impression share, quality score and other competitive metrics.

Emmanuelle

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2016

Excellent product

Very good reporting platform, rules and automation need improvement. I would recommend this product.

Chris

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

Reviewed June 2016

Great SEM managing tool!

Acquisio is being used to manage and optimize our paid search campaigns for any of our clients. It's being used exclusively by the Search Engine Marketing Department. It integrates Google, Bing and Facebook into one central location to enable proper budget pacing and management for the month. Before working with Acquisio, I had the unenviable task of having a total budget in mind and having to check out the spend progression on Google, Bing, Facebook, by tabulating everything into an Excel spreadsheet. Problem solved. Pros: Pulling accurate data from the proper sources (Google, Bing, Facebook) Their Bid & Budget Management Software has been a delight. Very, very advanced factoring multiple signals into play and updates every few minutes. With the dynamic changing budget, I can focus my concentration on other more useful tasks. Solid reporting capabilities Ability to tie in secondary conversion data from sources such as Google Analytics and Marchex for phone call completions Cons Editing tool could be better- still find myself using AdWords Editor and AdCenter Editor directly for any ad changes that need to be made in bulk.

Kidus

Marketing and Advertising, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2016

Daily Acquisio user

After change to Acquisio for Kenshu it has been amazing and extremely easy to use the support team is amazing!!

PROS

The support team is amazing and you get BBM which rocks!!

CONS

Haven't found any so far.

Alex

Marketing and Advertising, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2016

Great AdWords Third Party

Definitely a detailed product that takes some time to get used to if youre used to working in Adwords, but its worth the effort to get to know it.

PROS

BBM & budget management features are fantastic, and KPI setting makes a great visual indication of whats happening in accounts.

CONS

Difficult to find some features we're used to in the Adwords interface.

User Profile

Juan Carlos

Verified reviewer

Marketing and Advertising, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2018

Results are really not that great! They need to concentrate getting conversions not more clicks.

At the beginning while selling you the platform Aqquisio was great. After you are onboarded things change and support is not as great. The biggest problem is that they add in small print that the contract auto renews but they don't send you a formal renewal or a way for you to opt out of renewing (very shady). I got stuck with another 6 months even if I am not using the account and they were not willing to do a friendly cancelation. I had file a dispute.

PROS

Budget pacing seems to work as expected. It does spend the money and gets your more clicks. Interface is simple to use and easy to understand. Linking accounts is very straight forward.

CONS

Software raises the caps of bidding making it more expensive to get clicks. At the end of the month you get more clicks but budgets are all maxed out. No conversion optimization available as the platform only concentrates on getting you the most clicks regardless of the quality of the click. The auto renew contracts and don't allow for cancelations. If you want out you will have to file a dispute with your credit card.

Karl

Marketing and Advertising, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2017

Reporting Made Simple W/Management!

Acquisio really streamlines our processes for reporting. Connecting your accounts is a breeze and it really give us a holistic view of each campaign. The staff is extremely helpful, although you may never need their assistance because the product is THAT user friendly. If you do, you can expect a fast and courteous response.

PROS

The usability and client onboarding.

CONS

N/A

Matt

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed July 2017

Terrible, Terrible, Terrible, Ruin my Adwords Account, Waste of 6 hours

PROS

Nothing, I literally did not find a single thing worth complimenting about this product. This was easily the worst user experience I have ever had. Avoid!

CONS

All of it! Not even close to intuitive, stalls, breaks, errors, set my bids at ridiculous prices then froze up for hours. How is this even a thing? So bad!

Vendor Response

Matt, I apologize for bad experience you had with our product. I would like to spend a few minutes with you to better understand how you got to this conclusion. We value Your feedback and would like the opportunity to make things right. I hope we can chat soon. David David Sullivan VP Customer Success | Acquisio

Replied August 2017

Jennifer

Marketing and Advertising, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2022

Okay, but...

This a a decent reporting software, but the interface is not very user friendly and data connection is harder than it should be. I wish it was easier to customize reports, and I don't love the look of the finished report. All the data is there, and customer service with them is great, but overall it's just...'eh!

PROS

Data transfers were typically error free and customer service with them is great

CONS

Interface is not very user friendly and initial data connection is harder than it should be. I wish it was easier to customize reports, and I don't love the look of the finished report.

Showing 1 - 25 of 41 Reviews