All ClicData Reviews
1-25 of 143 Reviews
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Daniela
Verified reviewer
Information Technology and Services, 2-10 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
Reviewed May 2016
Attractive dashborads and easy to use
ClicData is a great BI Solution! Based on our implementation experience we consider it covers the most common and complex user requirements. Dashboards are attractive and simple to use and also looks great in mobile devices. We think this is a strong feature that allows ClicData compete with other tools.
PROS• The interface is attractive and simple to use. • A lot of data connectors even in the personal licence • Gives constant feedback to the users. • There is a good variety of widgets that allows a lot of functionality. • The process to create dashboards allows designers to setup and see the results immediately. The process is iterative and you can add new elements easily. • Sharing process is easy to use. • Multilanguage • Support is fast and efficient
CONS• Spanish traslation could be improved • Features to align elements is not available
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
A solid BI tool
I use ClicData every day, whether it is creating new dashboards or just consulting the ones I've made before. It keeps me (and the rest of our leadership team) up to date on how each team (and sometimes each individual) is doing. The fact that it links with our CRM and our website and Facebook and pretty much everything other system we uses means that we have one central place to look for the high level information we need.
PROSThe diversity of widgets and tools mean that I can create really interesting and engaging dashboards. Oh and the ability the merge two data sets together.
CONSI wish I could add my own pre-defined colour palette. I know I can select colours manually, but being able to define a colour palette that would do this automatically would be really useful.
Jenna
Marketing and Advertising, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed December 2018
Moderate
All dashboards on the opening screen. It makes it easy to access many numbers at once.
CONSIt refreshes too often clearing the current dashboard sections. It is set to open only but url. You cannot save multiple dashboards
Anonymous
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
ClicData provided us with a simple way to present our team members with concise KPI data
It allowed us to take complex data sets from SQL and create a series of complex cross tabular queries and present them in simple to interpret KPI reports. It is reliable and simple to use once familiar with it and the data loader insures that the data for reports is as up to date as it needs to be.
PROSIts easy to use and gives great flexibility. It allows up to create custom reports and present them in a easy to interpret manner that makes it easy for our supervisors and team members to identify areas for improvement in performance.
CONSI am happy with the software and did not find any major cons. It would be helpful to have had a more detailed user manual that could be downloaded, but the support desk responsiveness more than makes up for this.
Anonymous
1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
ClicData, create and share reports
I could quickly and easily distribute reports to a number of users
PROSWhile I used the free version of ClicData, all the functionality I needed were present. ClicData, even as a new user is easy to use. The reporting data can be uploaded to Clic in the form of a csv. The data can them be manipulated in order to only show the necessary information. There are a range of widgets to display data in an easy and clear format with heatmaps. Multiple different reports can be created, even on the free version. The page layout can be adjusted for different devices i.e desktops, tablets and mobiles. This, paired with the ability to publish and share reports via a URL, allows users to quickly distribute information. While this information is read only, the owner of the report can quickly make amendments which will be reflected instantly in the live URL.
CONSThe only downside of the free version is the watermark is always present when reports are published however, while clear, this doesn't distract the user from the information displayed.
Richard
Verified reviewer
Utilities, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Great Business Analytics Solution
We use clic data for our business dashboarding solution, displaying energy usage to clients. The dashboards are easy to setup and visually look great.
CONSThere are a few excel functions that need adding.
Johan
Verified reviewer
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed October 2017
A great product with huge application.
The customization ability and all the tools that you have at your disposal. The sometimes responsiveness of the offshore hosted system.
CONSDelayed service, constant downtime for updates, functionality that is lost after upgrades (This includes number indicators that no longer automatically resize the shape when you drag it).
Michael
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Clicdata is our preferred choice for Dashboards
The ability to see my datasets in one location.
PROSThe ability to merge many data sources. We use Google Analytics, Google AdWords, Facebook, Instagram, YouTube and custom SQL databases.
CONSCustomer support could be improved. Our plan limits us to email support only. Wish we could reach customer support via phone.
Nate
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
Good for the price
Price Data Integrations Customer Support Data Merge Data/Dashboard/Binder Organization
CONSFormulas don't use straight SQL or TSQL Knowledge Base is limited and vague with a lot of situations Queries are limited, which limits dashboard capability Export capabilities are limited
Nicolo
Automotive, 11-50 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
The best reporting tool in the market
Clicdata helped us solving some issues related to the reporting of other third parties. If you are an Infusionsoft user you know what I mean. I loved that I could creat specific dashboards bundled into binders, all with automated data sources. This way I could monitor all the relevant aspects of my automation campaigns on a daily basis. Customer support was great too.
CONSThe tool is definitely advanced and while it may appear as intuitive it is not. You will need to learn how it works before using it to its full potential. Also expect to be investing some man hours into it before seeing its full value.
Parth
Staffing and Recruiting, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Superb assistance and a great BI tool allowed us to develop a dashboard
creating dashboards that resemble those seen in CRMs so that we may monitor our workers' performance according to categories. Even if you are brand-new to it, it will take you no more than a day or two to become used to it, after which there is no going back. Projects that previously languished due to a lack of time are now accessible with the press of a button. In a variety of ways, it is assisting us in better understanding our business.
PROSOur data models are made easier by ClicData, a cloud-based BI platform, by creating connections, storing and maintaining sensitive data, and eventually presenting it in a way that is understandable. The technology is really easy to use, and the customer service is outstanding. With small concerns, you can always get in touch with support, who are really helpful. We can combine data from many systems into one dashboard, and the user interface is quite straightforward for end users.
CONSIn ClicData, there is a severe learning curve. For all different types of data modelling purchases, there is a tonne of customization capabilities and visualisation possibilities. There are occasional minor glitches, but those tend to be swiftly addressed. There is nothing I would fault for the price. You cannot have many windows open at the same time. For instance, it logs out of window one if you open a dashboard in window one and data in window two.
Benjamin
Computer Software, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2017
Excellent tool to present and share metrics to wide audiences
We've used ClicData for over two years to share our KPIs among our internal teams. The user interface is easy to use for a wide range of skill sets to develop charts and dashboards. The platform does very well compiling data from many different data sources. We embed our ClicData dashboards within our intranet sites allowing us to share visibility into KPIs across our internal teams. One opportunity for ClicData is to allow plotting calculated values within a chart that's reactive to filters. Currently, we need to calculate static values in the data model which don't respond well to interactive filters. Customer support is quick and responsive. Overall, we get a ton of value for the cost.
PROSeasy to use, html links to share/embed dashboards, many choices to integrate data
CONSwish we could plot calculated values in a chart that is reactive to interactive filters
Michael
Internet, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2017
Good and Becoming Great
Our needs focus on pre-sales dashboards used to demonstrate the value of our products to prospective customers. We must therefore rapidly create dashboards on a case-by-case basis. We have found ClicData to be a very good tool in this context. Things I like: - Customer support and access to your expertise has been superb and your willingness to add/enhance/fix features has been remarkable - Overall functionality is very good and getting better - Value for money is, to my eye, better than any your competitors I have researched Areas for improvement (caveat: the rate at which you have responded to requests for features, as I noted above, has been exceptional): - Bi-directionality: calling out to a web service or other external resource is provided. However, there is no apparent facility for bringing the results of that request back into the environment. Adding this would greatly expand the potential of your offering - "OR" capability in widgets: this is a known need and, I believe, is on your to-do list. We await this eagerly Overall, I remain very impressed with ClicData and we have benefitted greatly from adopting your service. Thank you and the very best of luck going forward.
CHRISTOPHE
Media Production, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2019
Revenue dashboard
I have to say that my overall experience is quite good but to be every time in the red zone without roll back option or editing option is too unpleasant.
PROSIt's very intuitive and easy to use. The UX is very clear The support is really reactive and is able to answer with positive attitude from the little bug to the biggest (for me) one. Price is really competitive.
CONSSome very important features like a roll back option, must be for all the plans not from the premium's one. Editing the database is not available too, so if you've made a mistake without roll back option, it's, sometimes, very risky. The documentation to understand some features like fusion, formulas are too light and need more examples.
Tomasz
Automotive, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Some title :)
We have connected 200 vending machines with safe & healthy products.
PROSIt is very easy to build very attractive report page. Extremely easy - it was the key point during research. And the price is not so high - especially for small company from poland.
CONSSome lack automatisation when during reports designing. For example: something like master pages, something like copying scripts between widgets especially These are just example attractive Poland a better fit to screening
Briel
Research, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2019
Looking forward to more widget choices
Clicdata is more friendly for customizing our services. I have used Tableau and MS Power BI in my previous jobs. I think Clicdata gives me most freedom for dashboarding. Especially when I was taught about the API connections. What is more, I found amazed by the support section. It makes clicdata super easy to pick up. And I really appreciate the help from the reps.
CONSI don't see as many varieties of chart types as other data visualization tools like Tableau or MS Power BI, etc. So in my dashboards, there are less fancy charts I can display. In the meanwhile, the tables possibility is not complete either. For example, I can't trim the pivot table however I want. The drilldown table has more possibilities in layout customizations, but not exactly match what I want in feature wise (can't even wrap text). I would be super happy to see more choices in the widget list and better table functions.
Jordan
Staffing and Recruiting, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2017
Very useful software and good value for money - although not entirely user friendly
Clicdata is great although it is quite tricky to get your head around, once you've figured it all out it is pretty simple to use. I use it most days in work for various client facing dashboards, my only critique would be that it is quite limited in terms of features and functionalities and could do with some new updated widgets and more options when it comes to adding in tables especially as i find them very limited in terms of formatting etc. Customer support is great and always solve any queries well.
PROSsleek and easier to use than most dashboard software, good pricing on subscriptions.
CONSlimited functionality and no guidance when adding in data transformations / forumlas.
Facundo Alberto
Restaurants, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Easy BI platform
Clicdata was the inflection point that divided a before and after talking about the understanding of my business.-
PROSEase of use is one of the most appreciated characteristics in a BI software by someone who isn't a software engineer.-
CONSI had some problems because I couldn't automate the update of the information but it's due to not open APIs and not related to the platform itself.
Jim
Computer Software, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2017
Great value for money!
From the day I signed up for the free trial to today, ClicData has been amazing to work with, both in terms of the software and the support. The software is extremely easy to use and provides me with all the functionality I need to build beautiful reports and dashboards and I was able to get my first dashboard up and running within hours of getting started with no training other than what was available on their support pages. When I did run into questions about how to do certain things, I submitted my request through their online ticketing system and received the help I was looking for in a very timely manner. Their support staff was extremely helpful, knowledgeable and responsive in both email and over the phone. Although there may be some perceived limits in functionality, I have not found that to be an issue and am able to do everything I need, including some more advanced things I wasn't expecting to be supported. Additionally, the pace of innovation at ClicData appears to be such that any gaps that do exist, won't exist for long as this software just keeps getting better and better with each new release. Don't let the price tag fool you... this product is everything you need to meet you reporting needs and is great value for money, especially when you consider that you don't need any servers, data warehouses, or locally installed software.
PROSEase of use
CONSLicenses are required for secured viewing of reports and dashboards (named users), but given the price, it's not that big of a deal.
Sarah
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2018
ClicData has helped me to easily share important performance measures with the rest of the team.
I like the ability to easily convert excel sheets into visually appealing, easy to understand, shareable dashboards. I also like that ClicData seems to be continuously evolving; they have regular updates that I find to be helpful/ useful changes.
CONSI very much like that there is an api for using Survey Monkey, however I find it to be challenging to use the data from this source without significant manual manipulation. I wish this particular crossover required less attention.
Andrew
Marketing and Advertising, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2019
Provide deeper functions for more experience users
We use Clicdata as a tool to show our clients their own data, sometimes that is through custom reports but most of the time that is through reports that are the same for all clients. But creating a set of dashboards that all filter the data for a specific client hasn't been easy.
PROSEasy to get first dashboard set up. We were able to connect a data source and create a dashboard in minutes.
CONSShould allow users with a programming background more access to element controls.
Stephen
Legal Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
Really enjoy the productivity awareness
We are able to see more data and information about our business in a much better looking format. It can be complicated to use and we have been through times of technical problems with it, but they have been minor and support has been fantastic.
PROSvisibility of data
CONScomplex set up
Ruth
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2020
Immediate Assistance
Very positive, outstanding service, very willing to help.
PROSI work with Clicdata on setting up and updating a complex dashboard. I really appreciate the fact that help is available through chat, and I can also set up a call to go over any issues very quickly.
CONSSometimes the fixes take too long to get done.
Olivier
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Very powerful data collection and visualization tool
Very professional support teams and the software offers a really good quality.
PROSEase of use and integration of the whole solution, focus on security and observability of the platform
CONSI won't like more batch processes / data enrichment tools integrated inside the stack
Anonymous
201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2018
Apt for most of the dashboard requirements.
Put up all the required dashboards for the management to review performance, achievements, trends and take necessary decisions. Take off the burden of generating many reports from IT team.
PROSAbility to connect with most of the data sources and the pricing. The support was also very good. Prompt and fast even though we are on the least pricing plan.
CONSCertain times, when the dashboard is loaded with so many data connections, it seems to slowdown, but it's not a very bad thing. something manageable