Heap vs Marketing 360

RATING:

4.5

(40)

Heap has 40 reviews and a rating of 4.55 / 5 stars vs Marketing 360 which has 1096 reviews and a rating of 4.57 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (40)
4.6 (1096)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 23, 2023
April 9, 2024
Pros/Cons
  • Pros

  • It's quite easy to set up and integrate with your platform. The different funnels are simple to set up and track even for people with no development experience.
  • By far the most impressive feature is the fact that from the moment you install heap on your website you can virtually track anything that happens, regardless of being in the past.
  • Cons

  • It's a little difficult to navigate and there are a ton of fields everywhere, but you'll eventually find what you're looking for.
  • Even though heap has put in place warnings when events stop triggering, it is still hard to maintain if you don't bring your developers on board to avoid making structural or class changes.
Read all user reviews
  • Pros

  • Flexibility and ease of use along with personalized service.
  • The staff at Marketing360 do an outstanding job, they are responsive and they have met all of my expectations. I highly recommend them.
  • Cons

  • It is nothing more scam. Totally useless and total waste of time and money.
  • Their customer support is awful, and the software itself is horrible. It's supposed to be a one size fits all software.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos