--- title: "LiveSession Software Reviews, Demo & Pricing - 2026" description: "Review of LiveSession Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/web-analytics/livesession-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Web Analytics Software](https://www.softwareadvice.com/web-analytics/) / LiveSession Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # LiveSession Review From $65-$99/month Free version Free trial 4 plans Wondering if LiveSession is right for your organization? Our Web Analytics Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview LiveSession 4.6 [(28)](https://www.softwareadvice.com/product-analytics/livesession-profile/#reviews) Pricing Starting at $65.00 flat rate per month ### About LiveSession LiveSession redefines product analytics for all types of teams. Offering essential tools you can expect from leading analytics providers, now available to everyone. – whether experienced product teams or those new to data-driven approach. With the simple UI designed to deliver speed without sacrificing depth. It helps your whole organization make better product decisions and build a better product. And LiveSession offers you the smoothest blend of quantitative data and qualitative. HOW? - You can expect best in class session recordings. - They are accessible from our dead simple metrics and dashboards, - Armed with advanced segmentation including custom events and custom properties. - You can improve conversions with the funnels and understand users who didn’t convert. - Understand user navigation and popular areas with heatmaps. And the best part? Everyone gets access to product data while you evangelize product approach to new departments. Wondering if LiveSession is right for your organization? Our Web Analytics Software selection experts can help you in 15 minutes or less. ## LiveSession User Interface ## Popular LiveSession Alternatives Main Product LiveSession 4.6 [(28)](https://www.softwareadvice.com/product-analytics/livesession-profile/#reviews) Ratings Breakdown - 4.71Ease of use - 4.59Value for money - 4.72Customer support - 4.32Functionality Pricing Starting at $65.00 per month Get Price Alternative Product [Lucky Orange](https://www.softwareadvice.com/bi/lucky-orange-profile/) 4.7 [(266)](https://www.softwareadvice.com/bi/lucky-orange-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.58Value for money - 4.70Customer support - 4.60Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Smartlook](https://www.softwareadvice.com/product-analytics/smartlook-profile/) 4.7 [(136)](https://www.softwareadvice.com/product-analytics/smartlook-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.46Value for money - 4.52Customer support - 4.56Functionality Pricing Starting at $55.00 per month Get Price Alternative Product [Fullstory](https://www.softwareadvice.com/customer-experience/fullstory-profile/) 4.6 [(67)](https://www.softwareadvice.com/customer-experience/fullstory-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.13Value for money - 4.33Customer support - 4.51Functionality Pricing Available upon request Get Price Alternative Product [Hotjar](https://www.softwareadvice.com/website-monitoring/hotjar-profile/) 4.6 [(545)](https://www.softwareadvice.com/website-monitoring/hotjar-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.42Value for money - 4.46Customer support - 4.49Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Microsoft Clarity](https://www.softwareadvice.com/qualitative-data-analysis/microsoft-clarity-profile/) 4.8 [(57)](https://www.softwareadvice.com/qualitative-data-analysis/microsoft-clarity-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.92Value for money - 4.63Customer support - 4.65Functionality Pricing Available upon request Get Price ## LiveSession Pricing and Plans Starting price: $65.00 per month Free Trial Free Version Free $0.00 flat rate, per month Plan includes: - 1000 Sessions - Clickmaps & Heatmaps - Engagement Score - Filters - Segments Basic $65.00 flat rate, per month Plan includes: - 500-150000 Sessions - Clickmaps & Heatmaps - Engagement Score - Filters - Minimum Duration on Page - Resource Backuping - Segment Notifications - Segments - Session Sharing Pro $99.00 flat rate, per month Plan includes: - 10k-150k Sessions - Clickmaps & Heatmaps - Custom Events - Devtools - Engagement Score - Filters - Minimum Duration on Page - Resource Backuping - Rest API Access - Segment Notifications Read More Custom Pricing available upon request Plan includes: - 100000+ Sessions - Clickmaps & Heatmaps - Custom Events - Custom Paperwork - Devtools - Engagement Score - Filters - Minimum Duration on Page - Priority Support - Product Training Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## LiveSession Features - Popular features found in Web Analytics Campaign Management Goal Setting/Tracking Heatmaps Keyword Tracking Pageview Tracking Referral Tracking Site Search Tracking Time on Site Tracking User Interaction Tracking Web Traffic Reporting - More features of LiveSession Ad hoc Analysis Alerts/Notifications Campaign Analytics Conversion Tracking Customer Segmentation Customizable Reports Dashboard Data Visualization Engagement Tracking Funnel Analysis Multiple Site Management Predictive Analytics Product Data Management Qualitative Comparative Analysis Real-Time Analytics Real-Time Reporting Reporting & Statistics Search/Filter Session Recording User Research Analysis Visual Analytics Visualization Website Analytics ## LiveSession Integrations Help Scout Integration rated undefined from -1 review Drift Integration rated undefined from -1 review Google Analytics 360 Integration rated undefined from -1 review LiveChat Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review WordPress Integration rated undefined from -1 review See all 12 integrations ## LiveSession User Reviews ## LiveSession customer ratings - Overall rating: 4.6/5 - Total reviews: 28 ### Rating distribution - 5 stars: 21 reviews (75%) - 4 stars: 4 reviews (14%) - 3 stars: 3 reviews (11%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.6/5 - Customer support: 4.7/5 - Functionality: 4.3/5 --- Have you used LiveSession and would like to share your experience with others? ### Best Product in its Category - Overall rating: 5/5 - Reviewer: Wojciech J. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered It is definitely the best product for session recording, heatmaps, user/visitor analytics. I have been using 6 different apps before and finally found the one that has all the features I need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that kind of software where I can set everything up and running in 2-3 minutes. The recordings are amazing, I can segment my users in many ways and pass their parameters. The dashboard is simple to navigate and has a lot of features to analyze and help better understand my users. I can find any bugs on my website and app when they happen. Without LiveSession I wouldn't be able to repeat the user path to find some bugs reported by users. #### Cons I've been using this app for over 4 months and haven't seen anything I could be disappointed with. --- ### Best choice I made - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It works easily since the beginning and anytime we face a problem we get great and super fast support from them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It contains all the features that its competence plus personal support. #### Cons The technical documentation is not as extense as other tools. It can be compensated by asking directly to the developers which does the trick. The only offer data retention of 1mo and 3mo. It would be great to be able to have a year of data retention (paying for it of course). #### Reasons for switching to LiveSession The user interface, lack of features and they were not recording every user we have. --- ### Good enough for most scenarios - Overall rating: 3/5 - Reviewer: Bartosz P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's been really good. It helped me track user activities and analyze their behavior in our app. I value it for its simplicity and getting job done. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros I really like the clean and modern interface. It makes searching through the features very convenient and looking at it while working is a pure pleasure. There is plenty of information visible even on the list of sessions – not only while watching one. It makes searching easier and I'm no longer wasting time playing every session on the list while looking for the one I need at the time. #### Cons The thing that is a real deal breaker for me with this software is lack of possibility to watch the session live. It's really important to track users activities live while trying to help them with their issues. In Customer Support it's a much needed feature that is unfortunately not available (at least for now). #### Reasons for switching to LiveSession It was caused be legal issues – LogRocket keeps users data outside the EU, in opposite to LiveSession which is EU based. --- ### Solid base of core feature, fluid use 👌 - Overall rating: 5/5 - Reviewer: Gauthier G. - Verified reviewer: Yes - Industry: Research - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. very fluid, very frictionless entirely legit in the game vs players like fullstory or hotjar (used both) easy to use for non-tech and support team working on BtoB saas => ultimate documentation for issue/bug reporting & experience smoothing #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros - ease of use - significative dashboard (vs fullstory I used for long) - personal/team segment #### Cons - waiting for a true integration with Segment (Fullstory stays better on it, i think) - had a mid experience with support facing and reporting bug after 30mn of paid plan :/ #### Reasons for choosing LiveSession - looks your the best ratio price/features or price/quotas - attractive pitch & reassuring free trial - good reviews from friend users #### Reasons for switching to LiveSession honnestly, at first, for your appealing pricing. I think there is no winner between fullstory and you as you're soooooo close in features and experience. I used Fs since i've started my carrer and frankly didn't see the diff. So I wondered why not trying Livesession as the use switch is null. And i'm satisfied for the moment ! --- ### The best way to get unbiased UX insights - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. LiveSession was a great find for us. We have since added it as an option for clients to test their UX after site launch, something we previously couldn't do. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros One of the hardest parts of designing great user experiences is obtaining unbiased user tests. With LiveSession this can be achieved incredibly easily (and anonymously), allowing you to see how people interact with your site. This then informs your design decisions moving forward to make a more usable site. They also have auto-detection for things like 'rage clicks' and other UX issues. #### Cons It can be a little technical to set up, so you have to know what you're doing, but once it's set up there's not much else you need to do. #### Reasons for choosing LiveSession LiveSession just seemed way more intuitive, clean, and insightful than the competition. --- ### State of the art product, great customer service! - Overall rating: 5/5 - Reviewer: Thomas C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's very easy to use, filter, and replay recorded sessions of websites users. This assists our clients in understanding user trends, and finding out abusive uses of their confidential material on the website. This also assists my team in debugging some rare software or browser compatibility related issues that may happen from time to time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very easy to use and navigate. Simple UI. The customer service was exceptionally great! The price is very reasonable, and I'm 100% a happy user. We will continue to recommend LiveSession to our clients. #### Cons Some administrative features have not yet been implemented yet. However, after speak with [SENSITIVE CONTENT HIDDEN], the owner of LiveSession, he was prompt in making a temporary workaround for us. #### Reasons for choosing LiveSession Great customer service, UX is simple, and to the point, fair pricing. #### Reasons for switching to LiveSession Package pricing becomes ridiculous now, no mercy for existing clients. --- ### Perfect tool for sessions recording! - Overall rating: 5/5 - Reviewer: Gasper V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We tried almost every recording tool out there. LiveSessions was the best in relation to price/quality. The recordings are perfect and the app is loading fast. The support is super fast & friendly! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - very fast loading of the recordings (this sucks for many competitors!) - perfect recording (no HTML/CSS glitches) - custom variables that you can use to filter out recordings #### Cons - an option to skip recordings without any clicks or just few (to not record everything) #### Reasons for choosing LiveSession - performance - UI/UX #### Reasons for switching to LiveSession Recordings were loading many minutes (some didn't load at all) Many HTML/CSS glitches - we couldn't see the accurate recording --- ### One of the best session recordings solution on the market - Overall rating: 5/5 - Reviewer: Alexander S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In overall we are quite happy with this software #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Good customer support. They listen for feedback and implement features quite quickly it makes them more compelling than other large competitors. The progress during a year or so we use the service has been quite impressive. The product works with SPA applications much better than most of the competitors. #### Cons Not 100% reliable. Sometimes recorded sessions do not play correctly (issue with styles). But this happens quite rarely. --- ### Powerful and cost-effective tool to monitor customers on your website - Overall rating: 5/5 - Reviewer: Paweł K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered It's a great tool that can allow you to understand your customer behaviours on your website. The advanced filtering options help you to create your segments that can be a part of your customer funnels. Additionally, it's a cost-effective solution in comparison to other tools. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The biggest advantage of the LiveSession is the robust way for the analysis of customer behaviours. I used the segments and advanced filtering options to build my own funnels for the clients. #### Cons It's a new tool on the market, so it's not such a comprehensive solution in comparison to others. Although I enjoy this set of the functionalities with the focus on the segments and filtering. --- ### Great experience - Overall rating: 5/5 - Reviewer: Anushka P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered I love using LiveSession because the customer service representatives always answer my queries. They really care about the client. The app itself is very helpful and easy to use as well. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros A lot of useful features, good interface. #### Cons Needs more integrations but they’re in progress. --- Showing 1 - 10 of 28 Reviews Load More Reviews ## Other Top Recommended Web Analytics Software [AgencyAnalytics](https://www.softwareadvice.com/web-analytics/agency-analytics-profile/) **4.8** (116) Recently recommended **2** times [Google Analytics 360](https://www.softwareadvice.com/bi/google-analytics-profile/) **4.7** (8101) Recently recommended **0** times [Hootsuite](https://www.softwareadvice.com/collaboration/hootsuite-profile/) **4.4** (3801) Recently recommended **0** times [Squarespace](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/) **4.6** (3418) Recently recommended **0** times Stuck Between Options? 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