Peek Pro
About Peek Pro
Most Helpful Reviews for Peek Pro
1 - 5 of 768 Reviews
Jeffrey
2 - 10 employees
Used less than 6 months
OVERALL RATING:
5
Reviewed November 2020
Sleek customization + ease of use
Sinto
Verified reviewer
Hospitality, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
A wonderful Tour operator software
Peek is simple to use. They provide excellent customer support, which was very helpful when I was switching from my previous online booking provider.
PROSI'm from India , and we searched for a tour operator software that would accommodate our trips and allow for quick and simple payment. As you are aware, it can be challenging to create a dependable system for our clients in our area. It was difficult for us here. No customers are expressing a desire to go, particularly to Wayanad. We chose Peek Pro because it is dependable, allows us to change the details of our tours in real time, pays us once the tours are completed, is actively developing new features that we can use in our company, and—most importantly—is run by people.. Having a decent tool to advertise our firm is a relief as we are now moving toward having a greater ROI.
CONSTaxes are already included in the cost of our trips and rentals. But only put their fees in the "Taxes and Fees" section after that. I'm just being nitpicky when I say that I believe the checkout should be improved. The complexity of some of the screens varies, although not significantly.
Reason for choosing Peek Pro
Both my partner and I can easily utilise Peek's back end technology, and clients can easily use it on the front end. Peek is very simple to set up and offers excellent customer service. In general, we adore Peek since it's straightforward to use, has a beautiful interface, is simple to set up and configure, and has excellent customer service. Our questions are always promptly answered, frequently the same day.
Reasons for switching to Peek Pro
Our previous software was cumbersome and difficult to use. The best part of Peek Pro, in my opinion, is that you can choose to either pay for the software yourself or incorporate a little cost with each booking you receive. Let's also talk about how fantastic their customer service staff was. When I ever had a problem, they responded to me within an hour, and frequently, thanks to their online chat assistance, they did it in just a few minutes.
Casey
Leisure, Travel & Tourism, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Peek Pro for a Treck and Hikeing company
It was incredibly easy to use program with an awesome onboarding team. we where up and running in 2 weeks!! This software saves takes the headache out of scheduling. From a built in texting, emailing, and payment processing.
CONSAs with any software that is mostly pre packaged the amount of customization can feel limiting, but in the end was way more robust than I first expected.
Reason for choosing Peek Pro
the services provided like the texting service, as well as the design elements made me fell like Peek Pro would be the better option for us.
Dennis
Leisure, Travel & Tourism, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2024
Overall Good Product
Ease of product setup. Overall functionality of the software.
CONSMultiple excursions booked across multiple days with only show up on the calendar on the very first day of the booking. It would not show up for the rest of the days which often led to overbooking.
Reasons for switching to Peek Pro
The overall software just seemed not as advanced and the user interface was not as user friendly
Ronnie
Photography, 1 employee
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
1
FUNCTIONALITY
2
Reviewed February 2024
Jury Is Still Out
My overall experience is that this product is not very user-friendly and extremely time consuming and laborious to use.
PROSI like that you can have variations to your product
CONSIt is very cumbersome to use and the portal is confusing at best.
Reasons for switching to Peek Pro
the automation and the ability to add variations to my product. Eventbrite was WAY more easy to use and very user-friendly compared to this.