Ptengine

RATING:

4.8

(4)
Overview

About Ptengine

Ptengine is a marketing analytics and heatmap solution that helps businesses gain insights into end-users, generate personalized content, and run tests. It is available for free. Ptengine enables staff members to unify multiple customer data sources, generate full website analytics, and visualize events, such as targets and KPIs. It allows marketing professionals to segment traffic & users, conduct custom journey analysis, and generate click, scroll, and attention-based heatmaps?. Businesses can personalize user experience via website content editor & triggers, such as inline, pop-up, sticky bar, survey and welcome mat. Ptengine can also manage experimentation and review processes by conducting A/B testing, tracking all metrics during experiments & campaigns, and usin...

Ptengine Pricing

FREE 14-day trial (no credit card required) Free: $0 per month Ptengine Insight from $49 per month Ptengine Experience from $75 per month All-in packages from $99 per month

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Available

Ptengine heatmaps

Ptengine Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

5

Most Helpful Reviews for Ptengine

4 Reviews

User Profile

Shin

Verified reviewer

Internet, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Heatmap tool with the best precision

With their Customer Success team's support, our product team has been able to adapt heat maps into our development / analytics process.

PROS

Ptengine is famous for its precision when showing user activity with heat maps. Other software on the market lacks precision compared to Ptengine, which will result in misjudgment. Also I like their customer support team, always willing to listen to the customers.

CONS

They charge by Pageviews, but every once in a while someone will make a small mistake in some of our settings, and would eat up all the monthly page view limit.

Reasons for switching to Ptengine

ClickTale's UI was less easy to use compared to Ptengine.

Vendor Response

Thanks for your review on Ptengine. If you want we can help set up limits for your amount of Pageviews so this won't happen in the future. Have you already tried our new features including A/B-testing?

Replied May 2021

User Profile

Xinle (Violet)

Verified reviewer

Computer Software, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

A solid marketing tool with comprehensive features that brings the website to the next level

PROS

I love the combination of easy web analytics, heatmaps and the option to take direct action in online edits on my website and even run A/B-tests. The second thing I really enjoy using is the Heatmaps in the A/B-testing mode. Haven't seen that in any other marketing products yet. And of course, great support that is very friendly and responsive. We had a good onboarding and demo with the Ptengine team.

CONS

Performance and speed of heatmaps can be a bit faster.

Reasons for switching to Ptengine

For the A/B-testing integration. And the heatmaps in Ptengine are more accurate.

Sheena

Hospitality, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2021

Pretty good for first time using heat map software

Good. We want to see where we should add CTAs and how far down the page people are looking.

PROS

We just needed the heatmap functionality and the scroll map. This was satisfactory for what we needed.

CONS

If there is a pop-up menu or pop-out feature on a page, I want to be able to see where people are clicking for this type of feature.

Reason for choosing Ptengine

Free trial option.

Vendor Response

Sheena, thanks for your review and great feedback. You can use the popup features in Ptengine to get heatmaps on those as well. It just requires you to create the popup in the Ptengine Experience section. If you need help setting it up, let us know.

Replied September 2021

Anonymous

51-200 employees

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2021

Good free trial

PROS

Easy to see reporting, and largely intuitive interface

CONS

The pricing could be better and free trial could be slightly longer

Vendor Response

Thanks for the review. Happy to see you used our free trial. We will consider extending the trial period ;)

Replied July 2021