About Statcounter

Statcounter is a web analytics solution, which helps businesses track website visitors' location, IP addresses, browsers, screen resolutions, operating systems and more. Professionals can export reports and add information as labels including notes, business names and customer IDs about specific visitors.

Using Statcounter, organizations can gain insights into website visitors' navigation paths, browsing activities, behavior and engagement. Managers can detect click fraud, compare page views and track paid traffic across Facebook, Twitter and Google. Additionally, administrators can receive notifications via email or mobile devices about specific website visitors.

Statcounter allows businesses to create daily, weekly and monthly email reports to monitor w...


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13 Reviews of Statcounter

Average User Ratings

Overall

4.36 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(8)

8

4 stars

(3)

3

3 stars

(3)

3

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

March 2019

User Profile Picture

Kim from Oktoberfest Copenhagen

Verified Reviewer

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

March 2019

Great Alternative to "Big Brother"

I have used Statcounter on everything from a 20K visit a day site, to small niche sites with a few hits a week. It worked great both with high volume and lower volume. I sometimes use it along with Google Analytics, mostly because it is much easier to read. I also prefer Statcounter when I have a group of sites in the same niche, iI think comparison is easier this way, than using Google Analytics.

Pros

The statistics are clear and easy to read. You can see where your visitors are from, what they are doing and get a good overview of your web traffic. It is tonnes easier to read than Google Analytics. Setup on Wordpress is super simple, install their plugin and enter the ID codes and it will start tracking immediately. I like that you cannot identify other sites by the same owner using Statcounter. when you use Google Analytics, you have a huge footprint all over your sites. Organization is easy with groups of sites. So even if you have a large portfolio, you can keep them organized well. They have a very generous free level. You can actually use the free tier for a smaller site quite successfully.

Cons

It does not have all the bells and whistles of Google Analytics, but on the other hand, this is much easier to read.

October 2019

Shannon from Ceta-Base, Inc.

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Manage website metrics easily

My overall experience with StatCounter has been excellent, the product has experience little (if any) downtime and always gives me reliable statistics

Pros

StatCounter was very easy to use and insert into my website, the prepared html code snippet went into a global footer and tracked a variety of metrics for my site. It was pretty interesting to view the data on site visitors. Really helped me control content for my site users.

Cons

The only thing that was complicated about the software was manually inserting the code snippet, but really that was easy enough. There were really easy instructions to follow.

Reasons for Choosing Statcounter

StatCounter was much easier to learn and use on my page immediately, it didn't overwhelm me as much as the Google Dashboard.

August 2020

Jeanne from Mutual Dance Theatre and Arts Center

Company Size: 2-10 employees

Industry: Performing Arts

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

1.0

Functionality

2.0

August 2020

Antiquated the last time I checked - but simple and easy to understand

It was fine! I never had to contact customer service. It was simple!

Pros

- It was free! This is why I chose it in the first place. - A simple code in header allowed it to be deployed across a website. - The visual graphic reports were easy to understand. - Results were instant. - You could "block" your own IP (or any other) so that your visits to the site weren't counted. - You could see really granular information about who looked at your site (where they were from, etc.)

Cons

- It's a little chunky to deploy. I haven't used it in forever, but last I checked, you had to put code into the header. For Wordpress sites, this can be a little confusing. - It's not as integrated as Google Analytics. - Using the free version means you only get so many records. After that, it stops counting them. So, as my organization grew, Statcounter became less useful.

Reasons for Choosing Statcounter

It was free and easy at the time.

August 2018

Alicia from Workersonboard.com

Verified Reviewer

Company Size: 1 employee

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

August 2018

Online Stats that are Reliable

I am using it as an alternative to Google Analytics to see my overall website performance on a daily basis.

Pros

I love the fact that you can check your stats minute by minute. They are updated and shown online in real-time and have detailed analysis that will give you specific insight on how your blog readers and visitors find you, how long they stay on your page, the most popular pages, what links they exit on and so much more.

Cons

After a period of time of using the site, some of the features about specific stats are not shown to you unless you purchase a monthly plan. Other than that, Stat Counter is wonderful.

February 2019

User Profile Picture

Jacob from VALUEWALK LLC

Verified Reviewer

Company Size: 11-50 employees

Industry: Newspapers

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

February 2019

A Fantastic Analytics Tool

To monitor internal website traffic

Pros

Statcounter is incredible tool which rivals Google Anayltics for use in tracking and monitoring website traffic - their exit link tracking in my opinion far surpasses the Analytics data which Google provides website owners

Cons

It is great I would just say for conversion tracking Google has many customizations I am not sure if Statcounter does or does not have them, but it is easier to implement in google because its more widely use