Flow builder
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About Userflow
The fastest way to fast user onboarding
Userflow is a user friendly low/no-code builder for onboarding guides and in-app surveys on the market.
It allows you to onboard your users better to ensure conversion, adoption and retention.
4 Reviews of Userflow
Overall rating
5 / 5 stars
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April 2021
Quentin from WeWeb.io
Verified Reviewer
Company Size: 2-10 employees
Industry: Internet
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2021
Finally, a user onboarding SaaS that don't suck
We completely revamped our user onboarding with Userflow, treating as if it was part of our product by even merging it with some buttons/links in our app. We'll also definitely use it for NPS surveys. Highly recommend this tool.
Pros
The product is extremely powerful. It's the only one I've found that can handle complex UIs so smoothly. Their in-house CSS selectors technology is exactly what you need to not push IDs everywhere in your app.
Cons
The Segment integration is not native. Except that, it's perfect.
Reasons for Choosing Userflow
None of them were really powerful for complex UIs. And Intercom was so expensive for really low sets of features.
Reasons for Switching to Userflow
Appcues was bugged, slow, pricey and awful on complex UIs.
March 2021
Mike from FleetPal LLC
Company Size: 11-50 employees
Industry: Computer Software
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2021
Userflow made onboarding very easy.
It is a great tool at a great price. The customer service is great.
Pros
The software is straightforward to use and very flexible.
Cons
I haven't encountered any problems with it.
April 2021
Alvaro from MeetingPackage
Verified Reviewer
Company Size: 11-50 employees
Industry: Hospitality
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2021
Easy to set up, Useful, Great Functionality
Pros
The set-up is easy and does things that other onboarding tools do not do. In our case the main issue that it solved is how to deal with guides on dynamic URL
Cons
Not really miss anything, but maybe integration with CRM software would be a useful thing
Reasons for Switching to Userflow
Dynamic URLs were not supported
March 2021
Nick from Fangage
Company Size: 11-50 employees
Industry: Internet
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2021
Very pleasant tool
Pros
Perfect and fast support and really intuitive interface.
Cons
It can be a lot of money for starting companies, but it's worth the money if you see what it brings your clients!