Feature-rich and easy to launch

Pros

The flow builder works great and there are just a huge number of ways to build logic into the flows. We have a complex UI, and so it is great to have several methods of building logic to fall back on. Making and deploying the flows was fun - it's like playing a game. Implementation was effortless for our developers. The no-code updates work as promised. We did not need support much at all during implementation, but when we did, answers were given fast and they came from knowledgeable specialists who understood the subject matter.

Cons

Nothing really that we have run into yet. It has completely met our needs. I would love some more customization options in terms of the appearance of some of the widgets (especially the cheklist).

Easy to use but powerful onboarding software

Very happy customer, will continue to use the product as we grow and would definitely recommend it to others.

Pros

The software is FAR more advance than anything else I have tried. The best part is, it's very user friendly to setup complex user flows. If you need help, the customer support is also fantastic. Compared to Intercom's product tour feature, this absolutely blows it away.

Cons

The software I would not say is cheap, especially for a bootstrapped company - but there is nothing out there that is cheaper. However, user onboarding is absolutely vital to any software company and there is nothing that is more powerful or as cheap as Userflow.

Userflow- Great Customer Onboarding Tool

Likely to recommend for use, as its quite simple to learn and easy to track tasks,

Pros

it's easy to use and well organized, as it has transparency for other team members for tracking issues.

Cons

Limited on what I can access from my mobile phone on Userflow platform. Takes a long time to load and occasionally failing completely to be accessible on my Android OS device

Finally, a user onboarding SaaS that don't suck

We completely revamped our user onboarding with Userflow, treating as if it was part of our product by even merging it with some buttons/links in our app. We'll also definitely use it for NPS surveys. Highly recommend this tool.

Pros

The product is extremely powerful. It's the only one I've found that can handle complex UIs so smoothly. Their in-house CSS selectors technology is exactly what you need to not push IDs everywhere in your app.

Cons

The Segment integration is not native. Except that, it's perfect.

Better than some of more popular brand

Pros

I have tried multiple survey form builder that can create a survey form easily and has many way to distribute the survey easily, and this software is on top for all my requirement.

Cons

The free or trial version lacks of the feature that are offered in the premium version. There is no way for new user to test the full version of the software before subscribing to the premium version. This is wrong and they should fix it.

Easy to set up, Useful, Great Functionality

Pros

The set-up is easy and does things that other onboarding tools do not do. In our case the main issue that it solved is how to deal with guides on dynamic URL

Cons

Not really miss anything, but maybe integration with CRM software would be a useful thing

Userflow made onboarding very easy.

It is a great tool at a great price. The customer service is great.

Pros

The software is straightforward to use and very flexible.

Cons

I haven't encountered any problems with it.

Very pleasant tool

Pros

Perfect and fast support and really intuitive interface.

Cons

It can be a lot of money for starting companies, but it's worth the money if you see what it brings your clients!