

Userflow Software
About Userflow
Userflow Pricing
Userflow is available across three pricing plans, outlined below: Startup: $250/month (billed monthly) or $200/month (billed annually) Pro: $750/month (billed monthly) or $600/month (billed annually) Enterprise: Please contact Userflow directly for pricing details
Starting price:
$250.00 per month
Free trial:
Available
Free version:
Not Available
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Flow builder
Userflow User Reviews
OVERALL RATING
Showing 8 reviews

Matthew
Verified reviewer
Company size: 11-50 employees
Industry: Information Technology and Services
Time used: Less than 6 months
Review Source: Capterra
July 2021
Feature-rich and easy to launch
Pros
The flow builder works great and there are just a huge number of ways to build logic into the flows. We have a complex UI, and so it is great to have several methods of building logic to fall back on. Making and deploying the flows was fun - it's like playing a game. Implementation was effortless for our developers. The no-code updates work as promised. We did not need support much at all during implementation, but when we did, answers were given fast and they came from knowledgeable specialists who understood the subject matter.
Cons
Nothing really that we have run into yet. It has completely met our needs. I would love some more customization options in terms of the appearance of some of the widgets (especially the cheklist).
David
Company size: 2-10 employees
Industry: Information Technology and Services
Time used: Less than 12 months
Review Source: Capterra
May 2021
Easy to use but powerful onboarding software
Very happy customer, will continue to use the product as we grow and would definitely recommend it to others.
Pros
The software is FAR more advance than anything else I have tried. The best part is, it's very user friendly to setup complex user flows. If you need help, the customer support is also fantastic. Compared to Intercom's product tour feature, this absolutely blows it away.
Cons
The software I would not say is cheap, especially for a bootstrapped company - but there is nothing out there that is cheaper. However, user onboarding is absolutely vital to any software company and there is nothing that is more powerful or as cheap as Userflow.
Reasons for choosing Userflow
Best features, best price.
Reasons for switching to Userflow
Intercom is expensive and the Product Tour product is terrible and lacking many features, especially when compared to Userflow!
Eva
Company size: 51-200 employees
Industry: Telecommunications
Time used: Less than 2 years
Review Source: Capterra
July 2021
Userflow- Great Customer Onboarding Tool
Likely to recommend for use, as its quite simple to learn and easy to track tasks,
Pros
it's easy to use and well organized, as it has transparency for other team members for tracking issues.
Cons
Limited on what I can access from my mobile phone on Userflow platform. Takes a long time to load and occasionally failing completely to be accessible on my Android OS device
Quentin
Verified reviewer
Company size: 2-10 employees
Industry: Internet
Time used: Less than 6 months
Review Source: Capterra
April 2021
Finally, a user onboarding SaaS that don't suck
We completely revamped our user onboarding with Userflow, treating as if it was part of our product by even merging it with some buttons/links in our app. We'll also definitely use it for NPS surveys. Highly recommend this tool.
Pros
The product is extremely powerful. It's the only one I've found that can handle complex UIs so smoothly. Their in-house CSS selectors technology is exactly what you need to not push IDs everywhere in your app.
Cons
The Segment integration is not native. Except that, it's perfect.
Reasons for choosing Userflow
None of them were really powerful for complex UIs. And Intercom was so expensive for really low sets of features.
Reasons for switching to Userflow
Appcues was bugged, slow, pricey and awful on complex UIs.

Halimatun
Verified reviewer
Company size: 1,001-5,000 employees
Industry: Accounting
Time used: More than 2 years
Review Source: Capterra
November 2021
Better than some of more popular brand
Pros
I have tried multiple survey form builder that can create a survey form easily and has many way to distribute the survey easily, and this software is on top for all my requirement.
Cons
The free or trial version lacks of the feature that are offered in the premium version. There is no way for new user to test the full version of the software before subscribing to the premium version. This is wrong and they should fix it.
Alvaro
Verified reviewer
Company size: 11-50 employees
Industry: Hospitality
Time used: Less than 12 months
Review Source: Capterra
April 2021
Easy to set up, Useful, Great Functionality
Pros
The set-up is easy and does things that other onboarding tools do not do. In our case the main issue that it solved is how to deal with guides on dynamic URL
Cons
Not really miss anything, but maybe integration with CRM software would be a useful thing
Reasons for switching to Userflow
Dynamic URLs were not supported
Mike
Company size: 11-50 employees
Industry: Computer Software
Time used: Less than 2 years
Review Source: Capterra
March 2021
Userflow made onboarding very easy.
It is a great tool at a great price. The customer service is great.
Pros
The software is straightforward to use and very flexible.
Cons
I haven't encountered any problems with it.
Nick
Company size: 11-50 employees
Industry: Internet
Time used: Less than 6 months
Review Source: Capterra
March 2021
Very pleasant tool
Pros
Perfect and fast support and really intuitive interface.
Cons
It can be a lot of money for starting companies, but it's worth the money if you see what it brings your clients!