Yext 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Yext

4.2

(114)

Pricing

Starting at $199.00 per year

About Yext

Yext (NYSE: YEXT) is a digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Yext’s AI and machine learning technology powers the knowledge behind every customer engagement, automates workflows at scale, and delivers actionable cross-channel insights that enable data-driven decisions. From SEO and websites to social media and reputation management, Yext enables brands to turn their digital presence into a differentiator. To learn more about Yext, visit Yext.com.

Yext Screenshots

Yext Pricing and Plans

Starting price: $199.00 per year

Free Trial

Free Version

Emerging

$199.00

per year

No plan information available

Essential

$449.00

per year

No plan information available

Complete

$499.00

per year

No plan information available

Premium

$999.00

per year

No plan information available

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Yext Features

Popular features found in SEO
Competitive Analysis
Content Management
Dashboard
Google Analytics Integration
Keyword Research Tools
Link Management
Localization Automation
Mobile Keywords
Performance Metrics
Reporting & Statistics
Website Analytics
More features of Yext
A/B Testing
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Escalation
Alerts/Notifications
API
Approval Process Control
Artwork Management
Asset Lifecycle Management
Automatic Location Detection
Behavioral Analytics
Benchmarking
Brand Guidelines
Brand Tracking
Calendar Management
Catalog Management
Categorization/Grouping
Change Management
Click Tracking
Collaboration Tools
Commenting/Notes
Content Library
Content Publishing Options
Conversion Rate Optimization
Conversion Tracking
Customer Experience Management
Customer Journey Mapping
Customizable Branding
Customizable Categories
Customizable Fields
Customizable Reports
Customizable Templates
Database Support
Data Import/Export
Data Mapping
Data Synchronization
Data Visualization
Demographic Data
Digital Asset Management
Directions
Distance Calculation
Document Management
Drag & Drop
Duplicate Detection
Email Alerts
Email Reminders
Engagement Tracking
Event Promotions
Event Scheduling
File Management
Full Text Search
Geocoding
Geographic Maps
Geolocation
Geotargeting
Goal Setting/Tracking
Image Editing
Keyword Rank Tracking
Keyword Tracking
Knowledge Base Management
Landing Pages/Web Forms
Location Tracking
Mapping
Media Monitoring
Mobile Access
Monitoring
Multi-Language
Multi-Location
Multiple Data Sources
Multiple Site Management
Negative Feedback Management
Pageview Tracking
Performance Management
Product Search
Ratings/Reviews
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Referral Tracking
Reminders
Reporting/Analytics
Reputation Management
Response Management
Review Monitoring
Review Notification
Review Request
ROI Tracking
Role-Based Permissions
Scheduled/Automated Reports
Search/Filter
Self Service Portal
Sentiment Analysis
Single Sign On
Site Search Tracking
Social Media Integration
Social Media Monitoring
Social Promotion
Social Sharing
SSL Security
Template Management
Text Editing
Third-Party Integrations
Trade Area Analysis
User Interaction Tracking
User Management
Version Control
Visual Analytics
Website Integration
Website Management
Web Traffic Reporting
White Label
Widgets
Workflow Management

Yext Integrations

WordPress

PAR Punchh

AgencyAnalytics

Dasheroo

Domo

Greenhouse

See all 28 integrations

Yext User Reviews

Overall Rating

4.2

Ratings Breakdown

57%

25%

Secondary Ratings

Ease of Use

4.3

Value for money

3.8

Customer support

4.0

Functionality

4.2

Hayley M.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2019

TOP NOTCH

Our experience with Yext has been amazing. Our company had an existing subscription that I took over, so in any other instance I would have been out of luck with training. But our representative was able to walk me through where to find anything and everything I could ever need.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Customer Service with Yext is TOP NOTCH. Our rep is there to answer questions before I even have the chance to finish thinking of them. There are ample training modules to walk you through exactly what you need. Everything is highly customizable as well, so it's perfect for listing different types of businesses. The analytics are incredibly helpful to show what's working and what's not. I also love that I'm able to reply to any reviews as soon as they're given.

Cons:

Because of all of the options and customization, it can be overwhelming. Everything is intricate, which is great, but there's no "let me create this real quick." Changes can be made quickly though.

Vendor Response

Thank you for leaving your review, Hayley! We're so happy to hear about your positive experience with Yext and our services, and are glad to have you as a customer. We'll be sure to pass your kind words along to your rep!

Replied April 2019

Cody M.

Verified reviewer

Marketing and Advertising

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed April 2019

The Single Best Tool for Listings

Outstanding and I've recommended it to clients time and time again!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Set it and Forget it. With Yext, you input your listing and confirm via authenticating factors and in just days you see the direct impact. Organic results improve, SEO improves, Adwords quality improves...you name it! The second best part is ease of use. Once your listing is within YEXT, they work to address over 100 listing entities online, building search equity for your site within Google and other platforms to assure that your listing is in fact REAL, ACCURATE, and RELIABLE.

Cons:

Would be nice if there was a master feature for advertisers to be able to list multiple entities under one account login and separate payment methods. This could also increase the number of subscriptions to YEXT!

Vendor Response

Thank you for leaving your review, Cody. We're happy to hear that you find our products easy to use and that you're seeing great results.

Replied April 2019

Sandy F.

Verified reviewer

Computer Networking

11-50 employees

Used weekly for free trial

Review source

Reviewed April 2025

Yext seo simplifies

Yext is great for multi-site businesses, making it easy to manage a number of locations

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good for monitoring and analysing customer feedback

Cons:

Can get expensive and lacks some vital features

Madison P.

Verified reviewer

Hospitality

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed September 2020

Great, simple to use software with cool features

My overall experience was good, but like I said, the cost was was irked me.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked most how user-friendly the software was, and how well it worked.

Cons:

The price. It is definitely pretty expensive when you compare it to other similar softwares on the market.

Reasons for switching to Yext

Wanted to try something new.

Vendor Response

Hi Madison, thanks so much for the review! We want to make sure you're getting the most out of our partnership. Our client support team and your account team are always available to help you. You can reach out to us at support@yext.com if you have any questions about our platform and how to optimize your account and services. We really appreciate your feedback.

Replied September 2020

Paul J. M.

Verified reviewer

Financial Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

Just say Yext!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Yext offers an amazing product for managing your business location listings, review generation and website location page and schema markup!

Cons:

Not much not to like... Yext is constantly addressing business needs ahead of the curve.

Vendor Response

Thank you for leaving your review, Paul!

Replied May 2019

Amber C.

Verified reviewer

Marketing and Advertising

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed October 2019

Easy to Consolidate Your Listings, A Bit Expensive To Do So

Overall, our marketing agency puts all of our local clients on YEXT. It's an easy way to consolidate all your business listings in one place and manage them accordingly!

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

As a marketing agency, we have a ton of clients that need a listings management service like YEXT. YEXT can help you consolidate all your listings in one place and when your business switches addresses, YEXT is a lifesaver. Their duplicate suppression is also key to doing this job well!

Cons:

We do have a bulk package which makes YEXT a little cheaper, but if I were a business just getting YEXT on its own, there are cheaper options. You should also look at all the listings they can create - Not all of them are applicable to every business and every industry, but they do have a good selection overall.

Vendor Response

Hi Amber, we really appreciate your honest feedback and are glad to hear about your positive experience with Yext!

Replied December 2019

Vladimir D.

Verified reviewer

Information Technology and Services

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed December 2019

Perfect Local Citation Management Tool for Franchisee

We've been using Yext for our Enterprise SEO clients. Great local citation management tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is great and the Yext team always working on improvements. Support is awesome. You can easily manage the most important information for your listings: store hours/business descriptions and hundreds of other options.

Cons:

Unfortunately, you can't just simply sign up through the website and start managing your listings while you need to go through the long contract process.

Brandon B.

Verified reviewer

Used weekly for more than 2 years

Review source

Reviewed March 2018

Take care of all your social media account at the same time!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that all our Social Media accounts can be taken care of in one program. I don't have to go to each account to see reviews, stats, and reply to my customers.

Cons:

Honestly, and this may be a little petty, but the program is simply boring. It could use a little more color and life.

Vendor Response

Thank you for leaving a review! We're so glad to hear that Yext has helped you manage your social media accounts. We will share all feedback with our Product Team!

Replied March 2018

George P.

Verified reviewer

Insurance

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed January 2018

A must have to keep your internet presence information consistent across all sites!

An improved SEO and ease of managing our business listings on the web.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is a one-stop dashboard to ensure that your company's information is accurate and consistent across 140 informational websites. This can be important to search engines and your company's position on the web. Additionally, if you have multiple business branches, this is almost a must to ensure that each location is coming over as accurate on the web.

Cons:

Mostly you are left to your own to manage and navigate the program. It could be a bit more challenging for users that are not privy to the importance of internet SEO.

Vendor Response

Thank you for writing a review. We are glad to hear that Yext has been helpful to your business. If you have any questions about the product or how to use it, please email support@yext.com.

Replied January 2018

Alexander H.

Verified reviewer

Used other for less than 6 months

Review source

Reviewed February 2018

Lack of Help and Customer Service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to use after learning on your own. Just don't expect them to help you, it's a shame cause previously in another company using this program I had high hopes of them delivering what they had said.

Cons:

Mainly due to the lack of communication and customer service the company has given us. We feel this a breach of contract as they didn't come to an assistance. In addition we hope others to understand our frustration and be given the opportunity to double check everything before signing up. There is a reason they want you for a year - it's because they know you'll eventually see the value it has, which is honestly.... none.

Vendor Response

Thank you for leaving a review. We apologize for the inconvenience, and we're sorry to hear about your negative experience. Yext strives to provide great customer service, and we will pass this feedback to our team. Yext's mission is to put companies in control of their digital knowledge everywhere. Our Director of Industry Insights, Rev Ciancio, would be happy to chat with you about Yext. If you're interested, please email rev@yext.com.

Replied February 2018

Showing 1 - 10 of 114 Reviews

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