About Click2Mail

Click2Mail is a cloud-based web-to-print solution that helps small to large enterprises manage mailing lists, projects, orders and more. It enables users to upload multiple documents on the platform and retrieve specific files from the database via search functionality.

Click2Mail allows businesses to track order history with details including invoice number, job ID, completion status and order quantity. It comes with an address book, which lets managers add customers' contact details and mailing addresses in the system. Additionally, users can download design templates in PDF format and schedule mailing orders as per individual requirements. 

Click2Mail comes with an application programming interface (API), which allows enterprises to modify the...


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Supported Operating System(s):

Web browser (OS agnostic)

47 Reviews of Click2Mail

Average User Ratings

Overall

4.43 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(29)

29

4 stars

(12)

12

3 stars

(4)

4

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 47 results

February 2015

Miguel Angel from Palma Financial Services, Inc./ Miguel Angel Palma, CPA/PFS

Verified Reviewer

Company Size: 2-10 employees

Time Used: Free Trial

Review Source: GetApp


February 2015

Excellent Service from Carly @ Click2Mail

After struggling with a number of mailing companies for the last 2 years, we were referred to Click 2 Mail and our experience has been superb. Furthermore, our results have exceeded the industry standard of 1%. Carly, is very knowledgeable, helpful, personable and timely with her responses. She goes well beyond her responsibilities. We are in the process of completing our 3rd mailing for a total of 10K pieces and the whole process has gone without a hitch. Everyone at Click2Mail is wonderful and in effort to contact Carly we spoke to Anita and she was able to answer all of our questions without every working on our account in the past. They have a lifetime client with www.mpalma.com

Pros

Help with design and excellent prices. Amazing customer service.

Cons

They are in the east coast and the difference in hours can be challenging. The automatic emails are annoying

September 2017

Jeremy from EM Global, LLC

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

BEST MAILING SYSTEM EVER!!!!

Use to mail postcards, letters, bills, etc. They are a full-service mailing company. No monthly fees and the prices are very affordable and I would highly recommend.

Pros

I have used this product for almost a year and LOVE IT! I have it setup so when I input a new prospect it connects to click2mail and sends them information about your company. I use Google Sheets and have it connected. The pricing on this is very fair. You can send 3 postcards or 5000 postcards. They send it out the next day. I use Click2Mail for all my certified letters, which is a lot easier than doing it yourself. I would Highly recommend Click2Mail. The best part there is no monthly fees or ridiculous fees.

Cons

I honestly can't think of any cons. I would say since I have to say something. I wish they developed an app for the Ipad. That would be a very nice feature.

Response from Click2Mail

Replied October 2017

Thank you for your kind words Jeremy, we work hard to make mailing easy and it sounds like we've succeeded for you. Regarding the iPad app, we appreciate the advice and wanted to let you know that we've got two iPad apps in the works: an Add-in for mailing from within Microsoft Word for iOS and a fun app for sending photo notecards with just a couple of taps. Stay tuned!

November 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

2.0

Functionality

2.0

November 2018

Had some major issues

Pros

I couldn't find a cheaper option out there that was as responsive as Click2Mail.

Cons

We did an integration with Click2Mail and their documentation is sorely lacking. It made it difficult because their tech support is not the best. We continued to have issues with them as bugs in their system popped up, which was a bummer because we were mailing letters that needed to be timed correctly.

Response from Click2Mail

Replied December 2018

We sincerely regret any difficulties you've experienced in using Click2Mail and invite you to contact us directly for assistance in resolving the issues you've reported. You can reach us at support@click2mail.com or 1-866-665-2787. We work hard to provide highly responsive technical support and always welcome suggestions or recommendations for improvements in our documentation or systems.

February 2018

Austin from Riddle Property Buyers

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

February 2018

This is a very effective way to send mail from automated systems.

Pros

This service provides a large variety of direct mail templates and even provides a way to create your own. The greatest thing about it is that you can setup a kind of mail merge capability and integrate it with external services to provide an automated mail out. In my company we use it to send specific mail items based on information in our CRM using literally the click of a button.

Cons

Setting up custom templates is not very straightforward or intuitive. However, there is documentation online. The user interface in general for managing mail orders is not the best experience. It doesn't not convey a modern feel and the user has to think too much to figure out what certain options are for.

Response from Click2Mail

Replied April 2018

Thank you for your insightful and candid review of Click2Mail. We've worked very hard to create the most effective mailing automation technology in the market and your comments on that effort are appreciated. Last month we began working with a world class UI/UX design firm with a goal of improving our user interface by making it more modern, straightforward and intuitive. Stay tuned and we'll hope to surprise you with a better user experience later this year.

February 2019

Marcy from Detroit District Dental Society

Company Size: 1 employee

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Exceed my expectations everytime

Overall experience very positive. The production turn around time is amazing. I uploaded a document on a Friday later afternoon and the final product was out in the mail and to my office by Monday afternoon

Pros

I do not have a lot of experience with layout and setting up items for print. The download templates for each product make it much easier to quickly and easily design a project to be uploaded and printed via Quick2 Mail. When the final product arrived I was very happy with the quality of the paper, the printing, quickness of production, and overall experience. Click2Mail exceeds my expectations every time!

Cons

Can not edit a document after uploading word document.