All Customer's Canvas Reviews
1-11 of 11 Reviews
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Szilárd
Printing, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
I'm am glad that we chose the best web2print solution
Extremely professional. Our customers love to use it. It has very good developer documentation. Very helpful customer service and technical support. Frequent updates and new features. We could easily integrate it into our existing webshop system.
CONSThe plan we choose is a little more expensive, but this is not problem, very worth the price.
Reasons for switching to Customer's Canvas
Our previous web2print system was very outdated. It worked on Adobe Flash based, Flash support in browsers has been removed, it was difficult for customers.
gerry
Printing, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2020
we choose Customer's Canvass to replace an outdated web to print editor
After an extensive review process, we choose Customer's Canvass to replace an outdated web to print editor. Customer's Canvass stood above most of their competitors in the sales process mainly because of it's ease to use and feature set that our user's required and/or wanted. We've been with Customer's Canvass for two years now, and we just signed a contract for two more years. We really look forward to continuing our relationship with Aurigma and Customer's Canvass to better serve our client's web-to-print editing needs.
PROSCustomers Canvass has really the best feature set in web-to-print software and it's built in HMTL5
CONSA bit development heavy upfront to get started.
Reasons for switching to Customer's Canvas
Flash and Java support
Chris
Verified reviewer
Marketing and Advertising, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed September 2023
Extremely buggy with poor customer support.
Worst customer support I've ever experienced. We're losing money daily because of them and are actively looking to replace their platform as soon as we can.
PROSI like that it has a self-hosted solution so we can white label a product designer and then try and automate the printing process.
CONSThe program is extremely buggy and breaks constantly. Reaching out to support takes weeks before any resolution is found. You get the run around for weeks with "our developers are looking into it." We are experiencing an issue in production where 20 percent of all of our products fail to print. We're losing revenue and it's been over two weeks since we brought up the issue with them and their developers are "still looking into it."
Reason for choosing Customer's Canvas
It came highly recommend, though for the life of me I can't figure out why.
Henry
Printing, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Review from Printcious.com
The experience is pleasure. My decision is also correct after research many web-to-print software providers.
PROSFaster integration, the steps to integrate with our application is very easy. This save our engineers time a lot. Better support, if any question, we can study the documentation from CC website. We also can always log a case in CC and their engineers will reply very fast. Stable application, the application always upgrade to have better performance and more features to use. User friendly, I would said the web to print tool is very user friendly. It allow me hide those features which are not being use frequently and customize the layout.
CONSSometimes version upgrade might introduce some bugs. But what software does not have bug? Luckily Customer's Canvas team can fast response and fix it or provide workaround.
Reason for choosing Customer's Canvas
Easy to integrate. Better UI/UX. Faster response time.
BAMBA
Design, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Great software but expensive
maybe I'm not the main target but I think aurigma have to reduce prize of the software because it's not the final product. young Business owner pay developper, server and website hosting and more...finally it's hard for new company
CONSFloating item menu including more than image icon /text/edit. Bold options, colors , alignements options , font-size need to be inserted in the floating menu.
Reason for choosing Customer's Canvas
I choose Customer's canvas because it's the only one software I tried and it's will be a time lost to change.
Bradley
Internet, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed October 2022
Tossed around support, not live after 11 months
The software is actually pretty good, there's a lot of bugs and they fix them but they could fix them faster for the price you have to pay to use their software.
CONSGetting setup and integrated has almost taken us a year. We've been told multiple different things and get tossed around support team like a football. Upfront they could've been more direct about the integration, they made it seem like they integrate with woocommerce but its a very linear integration and customization costs more. I think they should figure out a pricing model that doesn't charge until you are live in production. I am over $10K on this software and now I am stuck with it at this point plus monthly ongoing subscription charges.
Clicia
Education Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2023
I love using canva
a practical application to use, I use it daily and I think it's perfect, I've never had a problem.
PROSI find the software very easy to use, in addition to having very interesting models to use and I always find what I'm looking for.
CONSsome of the models that I would like to use are paid, but with an affordable price
Janaina
Research, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
I offer solutions for my clients' businesses in a personalized way.
I can provide my customers through Costumer's Canvas with the tools they need to create custom printed products.
PROSI can provide my customers through Costumer's Canvas with the tools they need to create custom printed products.
CONSI find it difficult to integrate with other applications
lala
Market Research, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
easy to use app
It is an application that helps me a lot with customers and delivers what I need with quality
PROSvarieties of tools it offers and good interface
CONSshould have more editing functions and best resolution
Silvia
Consumer Services, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
Canvas is very easy to use, I love it
I use it for my own work and I don't need big effects, so for what I need it has been great and suits me very well.
PROSPracticality, variety of features, it is not necessary to be an expert in design, as the application provides me with everything I need to do my job well. And there is still a free and paid version with exclusive features, finally I can get incredible results without needing training
CONSdoes not offer tools to create from scratch, does not offer creation tools from scratch, does not offer trademark registration and some works carried out are copyrighted . It is limited in functionality and editing within the app, it cannot work offline and the templates are simplified and by sharing with others you can find one like it.
Paul
Retail, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2018
Beautiful results
This has given us outstanding results we couldnt be happier
CONSIt could be faster but they may be temporary as we are new users