PageDNA

RATING:

5.0

(23)

About PageDNA

PageDNA is a web-to-print software that helps businesses automate, simplify, and streamline everything from order submission to job output. The platform includes customizable storefronts that give your customers an intuitive and comprehensive e-commerce experience from quote to order fulfillment. PageDNA enables administrators to manage employees’ access permissions, create and manage personalized profiles for clients, and secure confidential data using single sign-on (SSO) capabilities.

PageDNA Pricing

PageDNA offers a free trial, after which the software is available for $395 per month. Contact PageDNA for pricing information

Starting price: 

$455.00 per month

Free trial: 

Available

Free version: 

Not Available

PageDNA dashboard view

PageDNA Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for PageDNA

1 - 5 of 23 Reviews

Marc

Printing, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Feature Rich, Easy to Use - Web-To-Print Software

I can't say enough good things about PageDNA. Feature rich, ease of use, stellar support, easy integration, competitive price points along with templates that can do alot of things. Their competitors limit you on what you can do with their templates. Also, some of their competitors require you to purchase a 3rd party product in order to setup templates. So not only do you need to work with the Adobe Creative Suite, you have to know this 3rd party software. PageDNA works with EPS files (No 3rd Party software required) so it makes the template creation setup much easier than their competitors.

PROS

The features of PageDNA web-to-print system are fantastic. We purchased this cloud solution to automate a new customer that we on-boarded. We have some complex templates and PageDNA was to implement all the features needed. The integration of PageDNA via XML into our ERP was simple. It worked flawlessly the first time. We've had issues with other Web-To-Print vendors when it comes to integration with manufacturers but not with PageDNA. Theirs worked right out of the box. The PageDNA Learning Center is a great foundation for the PageDNA administrator along with their . The kick-starter program was great. Their implementation staff was very knowledgeable. They kept the project moving along and help us solve problems during our weekly calls without having to go to support, which saves everyone time and money. PageDNA is constantly evolving their offering by adding features requested by their customers. The keep their customers in the loop with what's new and the features coming out in their releases.

CONS

The only part that is lacking is the order data analytics reporting on the site itself. They are working on enhancing this to allow you to extract the data and import into Crystal Reports or something similar. This will allow their customers to analyze the data however they need to.

Reason for choosing PageDNA

Customer Service, Features and pricing. Some of their competitors only work through resellers who make their money on really expensive implementation packages. With PageDNA, you can do as little amount of setup as you want or handle as much as you want because you want to maintain your site. Their kick-starter package was reasonable priced for everything you get. The nice thing about it is if you don't use up all your hours, you have them available for a set period of time after the project is completed to work on something else.

Vendor Response

Thank you, Marc. Our team reviewed this feedback and the number one thing we wanted to say - beyond thanking you for putting your trust in PageDNA - is that a lot of your success is due to your team. We love how you took our implementation plan and shifted into high gear, and kept things moving along from your side through our launch and into the adoption. We look forward to many years together, thank you again!

Replied March 2021

Carly

Utilities, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

BEST Support Team & Overall Web to Print Platform!!

My overall experience with PageDNA has been a breath of fresh air! PageDNA is saving a TON of time for Order Entry & Prepress by letting the customer pick out, create & approve their variable printed items in real time. I'm also upholding the integrity of our brand by creating the online template for our customer to use based on branding guidelines. Using PageDNA an absolute Win-Win for our Customers & for Us!

PROS

My favorite thing about PageDNA is their FANTASTIC Customer Success Department! I have worked in the printing industry for 10+ years & with all of the great vendors I've worked with, I have never EVER experienced working with a customer service / support team as fast, knowledgeable, & understanding as the folks at PageDNA. They also seem happy to answer & fully explain all of the "How?" & "Why?" questions that I ask. #SupportGOALS! From the million ways an approval can be routed, to the countless look & feel options, PageDNA is WAY more dynamic and customizable than any other Web to Print software I have ever done a demo of, used myself, or seen online. If you can dream it, I'm 1000% confident the PageDNA team can make it happen!!

CONS

Seriously...NO Cons! I feel like for every complicated idea I come up with, either their Knowledge Base or Support Team has answers for me.

Vendor Response

Carly: It's an honor to receive a review this glowing from you and your organization. Your firm literally is keeping the lights on for citizens, and our goal remains to keep our "light" on for you and your customers, and to ensure it keeps shining bright. Thank you for your business and trust - and let us know if we EVER start to slip. -Steve and team PageDNA

Replied May 2021

James

Printing, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Breath of fresh air

As an implementation team, we are developers at heart, and as such, we look at external vendors with offerings such as PageDNA from a developer's point of view. Namely, is what they are offering going to help us meet our customers' business needs in a way we can be proud to provide? The answer, with PageDNA, has been a resounding YES. We have been impressed over and over again with both the software itself as well as the team behind it. After years of experience dealing with frustrations from other vendors, working with the PageDNA team has been a breath of fresh air, and we're extremely happy to be working with them.

PROS

Our team has repeatedly been pleasantly surprised with the ease-of-use, depth of customization, and breadth of features available in PageDNA. Each time we have needed a new feature to meet a customer's business need, we have found that it was already built into the system, ready to be quickly implemented.

CONS

We have not yet encountered any negatives with our PageDNA integration. In fact, the team at PageDNA has been very active in their communications with us both before and after launch to find out what, if anything, they could improve, clearly demonstrating their commitment to continual improvement. This forward-thinking has made us confident that they will be able to handle our changing needs in the future.

Vendor Response

Jim: Thank you for your candid feedback, and praise. I have to say, I'm really glad you signed up in 2020 and not when we first met your firm in 2005. What you experienced in the product features, our onboarding process, and ongoing support is the result of a long journey we've been on to transform PageDNA. I'm incredibly proud of how much your team has committed to the platform, which I believe is also a primary contributor to your success. Please let us know if there are any gaps we can address, and meanwhile we look forward to helping you grow your business, online! -steve

Replied April 2021

Hal

Printing, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Best web-to-print on the market with incredible support.

The customer support and responsiveness is a serious step above the competition. From sales support to customer support, they are a cohesive and response team. We also have a direct line to stakeholders at PageDNA who listen to our needs, constantly evolve the product and make things happen.

PROS

Ease of use and endless features. Pretty much if the platform doesn't support it, it doesn't exist. I can't count the number of times that we've asked for a feature and it was implemented. We've been a customer for over 13 years and the platform has helped us automate so many tasks, no just web-to-print. We highly recommend PageDNA if you are looking for a web-to-print solution or a way to automate processes. They also integrate into all the major MIS providers so it eliminate double entry and re-keying of job data.

CONS

I can't think of any cons, we are a fan of the platform and support./

Reason for choosing PageDNA

The responsive of their team in providing technical details, product information and sales support right from the jump. They clearly set themselves apart from the competition from the beginning.

Reasons for switching to PageDNA

Our previous provider was unable to offer the MIS integration that we required along with not being able to offer the advanced configuration options that we needed.

Vendor Response

Thank you Hal, for being such a great partner for the past 13 years. Here's to the next 13 years, together!

Replied July 2020

Kayvon

Printing, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Would not be in business without it!

There is absolutely no question in my mind that without PageDNA we would not have been in business for all these years. We have many customers with offices worldwide, and it allows us to create bespoke divisions for each country with capability to enter translated orders. This has been huge for us as we have done a large of number of orders for offices in Asia.

PROS

The software is very customizable and you can pretty much create what your customers' requirements are. We have many custom portals with on PageDNA with varying requirements. We have not run into anything that the software could not handle.

CONS

Since we create and program all of our portals, we need to learn all the coding required. That said, not everything is explained in the online instructions. In some cases we have to contact tech support for their assistance. The Good news is that they are extremely responsive and have always guides through the process.

Reason for choosing PageDNA

One of our customers recommended we look into PageDNA, and once we did, there was no going back. We so many sites currently running on this platform, we see no reason to look at other products.

Reasons for switching to PageDNA

Not as customizable and difficult to use.

Vendor Response

Kayvon: thank you on behalf of all of us at PageDNA for being a customer for these past 15 years - my, how time flies!

Replied July 2020