PaperCut vs ROI360

RATING:

4.5

(61)

PaperCut has 61 reviews and a rating of 4.48 / 5 stars vs ROI360 which has 14 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (61)
4.6 (14)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 22, 2024
March 31, 2023
Pros/Cons
  • Pros

  • PaperCut is clearly built by modern geeks that get it.
  • It also has a ton of features, even though we don't take advantage of all of them at this time. It's great that you can put up messages to users when they print or create print budgets if needed.
  • Cons

  • Despite having a detailed audit for print jobs, there is no way built in to re-send those jobs if they fail (we wrote our own).
  • The only problem I have encountered using this software is it can be delayed. The paper cut box doesn’t always pop up.
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  • Pros

  • Technical support team is very helpful and willing to spend time to sort an issue.
  • Storefront has enabled us to gain an advantage over our competitors. It is intuitive to use and provides many features (such as the resizing of PDFs) that we've not seen anywhere else.
  • Cons

  • At times, the admin area is difficult to navigate. However, after a while of using the software, we can usually overcome any difficulties we face.
  • Process to download products too long-winded. Multiple steps in ordering materials can be confusing.
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Pricing Range
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos