About Pressero

Pressero is a web-to-print solution designed to help eCommerce businesses manage products and create customizable digital storefronts to improve marketing operations. The cloud-based platform provides a built-in library, which can be utilized by professionals to design mobile-friendly websites by adding URL, color scheme, layout, images, texts and multiple web pages as per requirement. Using the eDocBuilder, enterprises can create templates to print items such as business cards, picture books, letterheads or labels, convert completed documents in PDF format and request approval from concerned authorities. It allows managers to sort products into several catalogs and manage orders on a centralized platform. Other features include inventory tracking, search engine op...
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Pressero order management

Pressero User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4.5

Functionality

4

Showing 1 - 5 of 15 reviews

User Profile

Craig

Verified reviewer

Company size: 11-50 employees

Industry: Printing

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2020

Web to Print Software

I truly believe that our shop's growth will all come from web to print. We've recently captured a couple very large accounts because of our capabilities.

Pros

Pressero/eDocBuilder has a fairly steep learning curve but once you're there, it's a wonderful product. We're having a hard time keeping up with customer demands for web stores. We upgraded from a lesser product because of it's lack of functionality. There has been little that we haven't figured out to achieve with the Aleyant products.

Cons

Learning curve, but again - with the extensive functionality comes complexity. I wouldn't want to "dumb down" the software to gain easy learning.

Reasons for switching to Pressero

Needed additional functionality and features

Sean

Company size: 11-50 employees

Industry: Printing

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2021

Good solution for users who do know or want to create their own websites

I was introduced to this product when it was decided that our existing platforms would be sunsetted. While not as powerful, nor as costly, as these platforms. We have found ways to make almost every thing work just as well. We went form spending multiple thousands of dollars a month, to hundreds and still giving our clients the high quality service they expect.

Pros

Some of the things I like best are part fo what causes issues in more advanced solutions. Their default templates are robust and easily edited, but the customization is limited to certain specific areas. I have found they work for most of our clients needs. There is also an option to have professional services copy a skin for you and you have greater editing control.

Cons

There are a few specific limitations that are difficult to get around. The don't have cumulative pricing or many other features that are needed for apparel type items. The EDOC template system is powerful but can be very difficult to change location of text boxes. Have rich text editing capabilities would be a great addition as well.

Reasons for switching to Pressero

Merging of 2 companies, evaluated the best solution for our needs going forward.

Response from Aleyant

Thank you for the feedback! Regarding some the limitations mentioned, moving text boxes is much easier when you utilize the Field Designer option which allows you to visually place elements where you want, with the option to use X+Y axis's for more accurate placement. Rich Editor boxes are available with certain template types, though not with all, so it comes down to application. Please reach out if you would like more info!

Replied May 2021

Sevren

Company size: 11-50 employees

Industry: Printing

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
2

Functionality

out of 5

June 2020

Pay Less for Better Elsewhere

My experience has largely been one of frustration, as their software has problems that users have to pay to overcome, and the support is usually not supportive. The online chat is usually quick and responsive, but frequently can’t help unless you pay them to do it on their end. I tried a training session and learned nothing because they wouldn’t answer my questions. Then, they won’t set up the next one presumably because I asked for real training because I didn’t want to follow the guided tour. I’d like actual support and software that is what they said it would be, and this isn’t that.

Pros

The eDocbuilder is probably the nicest feature since you can create markup dependencies so that an empty field can be filled in with other information instead of being blank. I also like that the chat support is responsive.

Cons

1. It’s expensive. Other options do the same for less. 2. It’s not what it seems. The website said all plans offered unlimited sites, but we had to upgrade to get more than a few. 3. The training is terrible. They don’t tell you the things you want to know, and right now I’ve been trying to schedule a training session with them for almost a month and they won’t return my emails. 4. It’s very limited. Many of the things you want to do you have to pay extra to have them do it for you. Simple things, usually, like importing products or deleting all of them instead of doing it one at a time.

Reasons for switching to Pressero

I thought it would be better. I am not convinced that it is.

Response from Aleyant

Thank you for the feedback. Our chat support is for support related items. If the chat is initiated to take advantage of our Professional Services team, we have a way to reach out to them directly. Additionally, all training should be completed as some questions are answered during the training. You're welcome to jump ahead, but it can make things confusing. We are persistent about trying to schedule times with all our new clients. Free training is included with our packages as long as the training is completed within 3 months of signing up. After that, you can still do the training, but the "free" period has passed. Even if it has passed, our knowledge base is full of helpful articles and videos where you can follow along and ramp up quickly. Per our site's listed packages as well as on our order form, it's clearly stated that you have unlimited B2B sites. B2C sites do have a limit, depending on which package you sign up for, but you can always add more.

Replied July 2022

Lisa

Company size: 1 employee

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2021

Pressero - Great Web to Print Software

Always get great support. Love the product - they are always making improvements to help the user experience.

Pros

Best pricing engines for configurable products - in the print industry this is needed, because nothing is off-the-shelf.

Cons

It's not inexpensive, but worth the money because it's reliable, configurable, and powerful.

Reasons for switching to Pressero

Pressero is easy to setup, has a lot of responsive skin choices, product pricing is easy to manage, and the support team is awesome (in the US).

Response from Aleyant

Thanks for your support, Lisa. We look forward to helping your business grow!

Replied March 2021

James

Company size: 11-50 employees

Industry: Printing

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2021

Satisfied customer

Our company has used Pressero for many years, now. Although there have been a few hiccups over the years as Aleyant has scaled Pressero, it has always been a pleasant experience dealing with their staff. They are knowledgable, professional, and friendly.

Pros

The ability to integrate with our internal production software was critical. It has saved tremendous time and money on order entry for our sales staff. Being able to receive print-ready production PDFs with all of the order details is fantastic.

Cons

It has not really embraced the growing promotional products market, yet.

Reasons for choosing Pressero

The price and integration flexibility.

Reasons for switching to Pressero

OPS was purchased by EFI who effectively left it die slowly as they moved on to their new product.

Response from Aleyant

Thank you for your review, James! We are currently working on a few integrations that will address your needs to sell promotional products on Pressero.Stay tuned to our blog for more information on Aleyant.com.

Replied December 2021