About PressWise

PressWise is a cloud-based web-to-print solution that helps businesses of all sizes streamline printing operations via estimation, order management and more. It provides customers with a self-service portal that can attach mailing lists/artwork to orders and access information related to online proofs, billing, ticket status or reordering.

Features of PressWise include catalog management, barcode generation, invoicing, payment processing, reporting, regulatory compliance, shipping management, role-based access, inventory tracking and more. Managers can configure workflows to create job tickets and validate requested orders, streamlining approval processes. Additionally, it allows users to record mailing data including job name, permit number or drop-off date ...


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Supported Operating System(s):

Web browser (OS agnostic)

27 Reviews of PressWise

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(16)

16

4 stars

(11)

11

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 27 results

December 2017

Matthew from Moxy Ox

Verified Reviewer

Industry: Printing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

As moxy ox has grown, our scaling has been made easier with additional modules offered by PressWise.

1 Cost monitoring 2 Order tracking 3 Online customer ordering 4 Daily reporting 5 Sales tracking 6 Inventory control 7 Shipping made easy 8 Auto batching 9 Client correspondence monitoring 10 Major time savings across entire team

Pros

The fact that PressWise is always moving forward, adding new features and listens to their customers' needs is what keeps me with them. Even when I'm being a pain in the butt customer, I know they would gladly hop on a call to help out or shoot a quick video to step me through a process I can't grasp. My team contacts the PressWise team through the easy ticket system so that I don't have to answer everything for them.

Cons

Exporting accounting information has been our toughest challenge. Integrating it into the accounting software we were already using. We have created a work around, but still not ideal.

June 2020

Joseph from Studio54 Print

Company Size: 2-10 employees

Industry: Printing

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2020

It's like it was developed by someone who had worked in the print industry ;)

Very Happy :)

Pros

The Storefront, the shipping module, the ability to work in multiple windows simultaneously. Top of the list though is their support! Fast and effective response.

Cons

You need to run a CRM separately. Presswise should partner with a CRM provider and create an all in one Web-to-Print/MIS/CRM system.

Reasons for Choosing PressWise

The MIS and the Storefronts are one integrated system. If you take out the actual production of the item ordered, everything from client purchase (online) to product shipment can all be completed with minimal input. With our old system we would receive an email letting us know that an order was placed online, we would have to log in, get the info, create an order in our MIS, download and save the art files, produce the product, manual input the shipping info in UPS or FedEx, update the invoice, create a packing list, and then send an email of completion with tracking info to client. Presswise does all of this for us. :)

Response from SmartSoft

Replied July 2020

Thanks for the kind words. Your dedicated team has been amazing to work with too. You came with a clear plan to get up and running and have been a pleasure to work with. Here's to many years ahead working together.

July 2019

Greg from Potter's Printing, Inc.

Company Size: 11-50 employees

Industry: Printing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2019

Why Presswise

We have been using presswise for eight years now and were one of the early adopters. They have continued to listen to end users and are still improving the functionality of their product.

Pros

Complete package, from automated email notifications, imposition, shipping, to accounting . A full service CRM with unlimited storefronts and private branding with custom catalogues.

Cons

Custom impositions are somewhat complex compared to other impositions options available.

Response from SmartSoft

Replied July 2019

Thanks so much for your review, Greg. Yes, you have been with us for many years and watched us evolve as we get feedback and request for features from our customers. Always happy to get more suggestions on how we can help you improve efficiency and get the most out of PressWise!

May 2020

Anthony from Village Print and Media

Company Size: 51-200 employees

Industry: Printing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2020

Great partnerships are hard to find

Its been five years since we started using PressWise and we have seen so many upgrades to the original system. We have been working with the same people on the development team and have become accustomed to adapting to process. Very flexible and accommodating with all questions and issues and quick resolutions when needed.

Pros

I've been working with their team from day one and they have been very accommodating and responsive. It allows us to create our own products and workflows and has a detailed reporting structure.

Cons

There are so many different departments that factored into our decisions on what should be built in the workflow. The implementation tracker helped with this.

Reasons for Choosing PressWise

There were many reason. The price was affordable, we had the ability to build our own workflows and products, tracking inventory, working with vendors and hosting it ourselves. Paying a monthly user charge is a big plus also. It allows us to maintain a budget within reason.

Response from SmartSoft

Replied May 2020

Thank you so much for your kind words. I remember the day Corry welcomed you onboard and not long after you had Michael visit your site for training. He came back full of praise for you and your team and I knew it would be a great fit. Here's to many more years serving your business. Tony

July 2019

Matt from BCT Atlanta

Company Size: 11-50 employees

Industry: Printing

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2019

Presswise

I feel that Presswise overall has been an excellent choice. It has the look and feel of a high dollar management system for a reasonable price. Customer service is very knowledgeable and respond to questions quickly. Updates and upgrades come often. Up time on the cloud based system has been near 100% for me. Transition has been a bit painful, as we came from a system that was developed in the 1980's, but we have gotten through and our users love the change!

Pros

Ease of use, order status tracking and auto batching and queue to our presses are the main pros that drew us to to the software. Also, customer service was very good in helping decision making. The people here know thei product.

Cons

There is no ability to combine invoices and ship. Shipping multiple invoices on the same shipment is un-wieldy. We ship a lot of small orders and ship them in the same package, but each order generates it's own invoice and if you don't stop it, it will generate it's own shipping label

Reasons for Choosing PressWise

Ease of use

Response from SmartSoft

Replied August 2019

Thank you for your feedback, Matt. I am sharing your kind words about our support with the team. We're constantly looking to find ways to make PressWise work better for out clients so I'll be sharing your specific request for combining invoices with our product management team. We're very happy to be working with BCT and look forward to a long and mutually beneficial business relationship!