One of the key benefits I liked is that it has so many pre-built layouts for a good 90 percent of your digital needs and it's very good at ganging up different jobs into the same medias.

Easy migration from previous solution. API for connecting external applications.

It is the best I have ever worked with in terms of software. The automation of the system has revolutioned our business.

I like the ease of creating storefronts and adding equipment & substrates.

Missing features for storefront users as far as customization and product templates.

The storefront is customizable and intuitive. The system, when used properly, has solid processes that delivers many, many efficiencies.

If you are a small press shop that does a lot of digital and offset, this is one of the better options out there for you. The Customer Support and overall work flow of this software is just great.

We are a fan and have shared our experience often.

Excellent documentation. Responsive to specific needs.

Outstanding customer support. Frequent updates/improvements.

Ease of use, order status tracking and auto batching and queue to our presses are the main pros that drew us to to the software. Also, customer service was very good in helping decision making.

This program has allowed my company to grow rapidly while maintaining a good workflow. Creating accurate estimates and orders is easier to manage and maintain.

As such, we have now made these small jobs profitable and it really helps our business.

I push the envelope on all things I buy. I would say partial shipping is the feature that is the largest struggle.

Integration with Quickbooks, Ease of Use, Estimating.

This is an especially great software of you are a straight digital shop for sure.

It's been a positive and eye-opening experience. Our team has been managing our customer experience, production, inventory control, pricing, and storefront sales the same way for, literally, decades.

Sometimes updates have severely affected our templates and other areas of the system. A longer beta cycle may be necessary.

PressWise has streamlined our daily workflow and saved us money.

Very limited on XML commands for storefront templates.

Excellent company to work with. In addition, the sales and support staff are very quick to respond and very helpful and knowledgeable.

I feel that Presswise overall has been an excellent choice. It has the look and feel of a high dollar management system for a reasonable price.

I work in a small wide format shop and we used PressWise for a good six months before deciding to go with another piece of software.

But overall, for a smaller to medium-sized shop looking to automate workflow and estimating for a very reasonable price, it's a fantastic solution.

There are a lot of features, its hard to know how to use all of them.

Presswise opened up a whole host of new ways of looking at our operation and gave us the ability to modify our processes to better fit our internal needs and our customer's needs.

The developers are constantly working on features and issues. Support has been quite good.

There is no functionality for tracking and adding design time to projects.

There are many bugs and some of them have not been fixed; there is no account function so we have to export the data to Quickbooks for accounting.

The fact that we were able to set it up ourselves, the PW support team was great, the overall functionality is a good match for us operationally, with few exceptions.

The team at PressWise was very professional from the beginning and the support has been great.

It is one of the easiest MIS or ERP systems in the market. The initial cost is incredibly slow, it is very affordable product.

Integrating it into the accounting software we were already using. We have created a work around, but still not ideal.

Pricing tables are somewhat tedious to set up; handling multi-item orders in the quote is awkward, and there is no automated way to quote custom outsourced work.

PressWise is simple and intuitive to use. The documentation to learn the system is amazing.

The tech support is outstanding. I typically get a reply within 30 minutes to questions, and they're always available for phone consultation.

Storefront to imposition to shipping. Easy to use with 100's of options.

We are both a Indigo shop and we have a large format department which we were able to integrate into the software. BIG Thankyou to the staff for helping us grow smoothly.

Overall experience has been great. We procrastinated on our end and it was great having their team nudge us a long to get this software up and going.

We need to be able to impose for our HP10000 digital press which runs a B2 sheet. At this time we are not able to impose many of our projects in the PW workflow.

There some glitchy things that are annoying from time to time, but overall this has enhanced our productivity.

We have used presswise for 10 years now. The biggest plus for us was ease of use.

Has freed up our graphics team to do what they do best, and CSRs have more time to consult with customers versus just keying orders all day long. Support team has been amazing.

We use a lot of features making our day-to-day operations run more effectively. Reporting and admin tools are great.

It was a great experience working with ROI360 from initial exploration of the software through to purchasing and ROI360 helping deploy the project for our customer.

Technical support team is very helpful and willing to spend time to sort an issue.

I have been working with ROI for many years and always find them helpful. Standard support is answered and resolved quickly.

End users order marketing materials quickly and easily instead of telephoning.

Due to challenging customer requirements we needed to think outside the box and the ROI professional services team were able to customise the software to a more bespoke fit.

Storefront has enabled us to gain an advantage over our competitors. It is intuitive to use and provides many features (such as the resizing of PDFs) that we've not seen anywhere else.

As a SAAS model the uptime is excpetionally good and the support team  is fast and knowledgeable.

Very flexible software, advanced features and great support from the ROI360 team throughout the whole process.

We partner with ROI360 and use the software for multiple client accounts. Staff are very helpful and a pleasure to deal with.

We approached ROI360 with a need for a more advanced solution for a large client requirement. Our existing web-to-print system wasn’t flexible enough to suit our customer’s needs.

At times, the admin area is difficult to navigate. However, after a while of using the software, we can usually overcome any difficulties we face.

Throughout the portal launch the team at ROI supported us throughout and even post launch with helping with client adoption of the system.

The site is quick and easy to use, saving us time and money.

User friendly, multi language options, creating your own artwork from agreed templates.

Process to download products too long-winded. Multiple steps in ordering  materials can be confusing.

Its great way for artwork genration for multiple sites and locations and very easy to use. I also use it for a few accounts to manage stock so customers can call off stock online nice and simple.

Flexible Software Product, Great support from the ROI360 Team.

The software is enabling us to implement brand consistency all around the business. The customer service team at ROI are fantastic, and always on hand to help out whenever needed.

All price tickets, bios and nameplates now look exactly the same. Errors on pricing have also been eliminated as they all work from a central spreadsheet that can be uploaded to the software.

Currently there is not much that I don't like, if I was being picky I would remove a few extra steps from the process to streamline it for the galleries.

US Dollar

PressWise is a cloud-based web-to-print solution that helps businesses of all sizes streamline printing operations via estimation, order management and more. It provides customers with a self-service portal that can attach mailing lists/artwork to orders and access information related to online proofs, billing, ticket status or reordering.


Features of PressWise include catalog management, barcode generation, invoicing, payment processing, reporting, regulatory compliance, shipping management, role-based access, inventory tracking and more. Managers can configure workflows to create job tickets and validate requested orders, streamlining approval processes. Additionally, it allows users to record mailing data including job name, permit number or drop-off date and export approved asset files or tags in various formats.


PressWise facilitates integration with various third-party applications such as Google Analytics, Pressero, FedEx, Pixfizz, PrintNow and more. Pricing is available on request and support is extended via phone, email and other online measures.



LongDescription

Cataloging/Categorization

Price/Margin Management

Product Catalog

Multi-Store Printing

Process Ink Calculation

Templates

Bindery Estimating

Order Management

Credit Card Processing

Approval Process Control

Customer Accounts

Job Management

Print Management

Multiple Version Calculations

Shipping Management

Template Management

Best Fit Imposition

Content Management

"Best Price" Estimating

Queue Management

Production Options Evaluation

Alerts/Notifications

Cost Estimating

Estimating

Customizable Templates

Billing & Invoicing

Pre/Post Service Calculations

Discount Management

Customizable Branding

Printing Services Integration

Approval Workflow

Order Processing

Quotes/Estimates

Third Party Integrations

Pre-Press Estimating

Online Catalog

Web browser (OS agnostic)

Contact SmartSoft for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

PressWise

In Person

Live Online

Webinars

Documentation

Videos

Pound Sterling

ROI360 is a cloud-based web-to-print solution that enables print businesses of all sizes to automate print estimating workflows, facilitating production processes across organizations. Key features include in-built artwork templates, graphical reporting, quoting and single sign-on (SSO) capabilities.


With ROI360, businesses can create artwork using customizable, brand-specific templates in PDF, PPML and image formats or import/export artworks from InDesign and social media platforms. The solution allows businesses to track the status of ongoing print order and marketing activities using graphical reporting and facilitate workflows through multi-step approvals. Additionally, it offers a multi-currency billing management module, which lets businesses manage purchase orders, process credit card payments and more.


ROI360 integrates with various third-party management information and ERP systems such as Tharstern MIS, helping businesses automate printing workflows. Pricing is available on request and support is extended via phone, email and other online measures.



PressWise vs ROI360

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