Excellent Customer Service!

Great experience and Highly Recommend Eran and his team of professionals.

Pros

Goes above and beyond to satisfy customers requirements. Very knowledgeable and professional!

Cons

I don't have anything negative to say about them.

Customer Support as it should be

Good product. Excellent customer service.

Pros

Highly customizable. Every request I made to have a feature tweaked to fit our company needs it was always met with a resounding "yes" by [SENSITIVE CONTENT HIDDEN], our customer representative. [SENSITIVE CONTENT HIDDEN] went out of his way to make sure the software was tailor-made to our needs. And that's a huge plus for me.

Cons

The Search feature could be improved. It is web-based, so our technicians find it challenging to use it on their devices, since there is no app to download.

Good

Pros

Very seemless easy to use ... easy to keep track of customer communication... overall pretty good .

Cons

It's a bit old fashion looking it really could use a touch up to look more alive but it works and that's the greatest.

Great support for an all-inclusive package

Exceptional. Representative was with me, answering all my questions, guiding me through the set up. Once I got the hang of it, it was so easy to use. I especially liked the texting and tracking features.

Pros

It brought together various functions in one package - invoicing, with the option of texting the invoice, expenses, customer portal, etc. The tracking function is a useful feature. I was excited about using it.

Cons

It was for a larger organization than I because of the requirements of the payment gateway.

I recommend this product to all business people who wants a product with data integrity and works.

I am a designated accountant and i usually do not give praise without earning it. It is has been a great experience so far and would like to maintain the business relationship going forward.

Pros

The website for this product is easy to use and customizable. It protects the financial data of your clients because you do not have the client's debit or credit card information to complete a transaction. It provides with a virtual merchant terminal which is greatly needed during this global pandemic and to keep everyone safe. The customer service from my representative is professional and knowledgeable.

Cons

It does not allow you to transfer funds from your business bank account to a payee.

Great Software

Pros

Easy-to-use software, functional and practical for small/large business. Rapid response by the reps.

Cons

They accept criticism and turn it into amazing results.

Great time saver!

This is gone a long way to automating the sales process leaving us more time to get other important task done. Well done!

Pros

customer support very functional big time saver

Cons

Looking for more integrations in the future.

Great solution for invoice management!

Great overall experience with the solution and team at InfoFlo Pay.

Pros

Very configurable and easy to use and suitable for any business.

Cons

No cons.