Printful

RATING:

4.4

(60)

About Printful

Printful is a web to print solution that helps eCommerce businesses streamline operations related to on-demand printing, order fulfillment and shipping. It enables retailers and marketers to categorize products in online catalogs, run marketing campaigns and generate sales reports on a unified platform. Using Printful’s dropshipping module, retailers can purchase items from an external vendor, personalize it with custom designs/logos and handle dispatch processes. It offers a variety of features including activity dashboard, order tracking, search engine optimization, analytics and payment processing. Additionally, managers can utilize the mobile applications to receive notifications for order updates, view shipment details and track inventories using Android and i...

Printful Pricing

Printful offers custom pricing models based on number of orders and manufacturing, shipping, warehousing and other processes. Please contact Printful directly for details.

Free trial: 

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Free version: 

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Printful mockup generator
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Printful Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for Printful

1 - 5 of 60 Reviews

User Profile

Kevin

Verified reviewer

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

The Best in the Biz!

I started years ago with Printful. I now use other POD providers as well, but have been in love with their quality, service, customer service, policies, and more. I have always been a huge fan and I see no dropping them in the future, they really are the best.

PROS

Yu do not need a cent or even artistic ability to start an online store chock full of a myriad of popular and needed products. And, it is absolutely free. It syncs with your store on Etsy, Amazon, Ebay, and more and you do something once, push the product to your store, and everything is automated thereafter.

CONS

I stated that Printful was $$$ Mid-tier earlier in teh evaluation of cost in this review. That is only referring to the cost of their products and fulfillment. The software is FREE to use and has online, apps, and more but as it is free they have a higher price for all their products. They are the best in the business worldwide, but other POD companies are also free with just as good of results in general...but Printful wins every time in consistency and quality and you pay for it in teh products.

Daniel

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Printful: The absolute best to way to scale when starting a clothing brand.

PROS

- Firstly, their customer service is phenomenal. I've had no issues within the years I've used them and for any mis-prints or errors, they will promptly help out and make it right with either a refund or redelivery. - Variety of options, and ever increasing options for printing on, apparel, accessories, literal prints, and many more that they update. - Integrated world-wide shipping, allowing our business to essentially tap into the global market from the get go if needed, hassle free.- Really easy to set up and its literally free.

CONS

- Print quality sometimes were less than satisfactory, but this was really dependent on your design as well as the product you pick (Base garment colour, etc.) - Fulfillment time and restocking, this might be their biggest weakness, which is ironically their popularity. I frequently find that several items on my site will always be out of stock, and this is not usually properly reflected onto the site so we always have to manually contact the customers each time. Fulfillment time is also hit or miss, your order could get done in 2 days or 8.

Reasons for switching to Printful

Printful's integration with Shopify makes it a lot better for brand image and the overall quality, customization, and control we have with the brand increases fourfold.

James

Apparel & Fashion, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2024

Print on demand is super efficient and items can be sold and shipped worldwide

My overall experience has been good. I used it for a couple of years integrated with Etsy. And now I use it with an integration with Shopify. It's nice because when and order is placed, in Shopify, it is automatically sent to Printful. Here is my current Shopify store using Printful: https://ignatiusapparel.com

PROS

1) Intuitive user interface 2) Included Clip art 3) Digital Models with product Mockups 4) A graphics editor

CONS

Lower prices would be nice, but I mostly like it.

Mathew

Photography, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2022

DO not Trust this company with your design?

PROS

Nothing yet! They still cant get it wright!

CONS

I found Printful and decided to give them a try for my new line of custom design hoodies and hats. Needless to say we are still in trying to get the sample hoodie printed properly! It has been over a month and Printful can't even print my logo in the CENTER of the hoodie? I mean are you serious? Do you not do quality control or measure before you print? Very unprofessional and unknowledgeable customer service as a whole! Every time I email with a concern, I get a different agent to jumps in to help, but all it happens is that they DO NOT Understand what is happening or read your request. Yes they offered a credit but what's the point when they cant even get (1) Sample printed right or double checked before shipping. I'm glad this happened now and NOT when my clients receive the JUNK thy print! Horrible all around and its a shame that Printful is allowed to proceed with this kind of terrible customer service and NO knowledge in basic Printing. I have asked several times to speak with [SENSITIVE CONTENT] or main people in charge to explain what is going on! But they all refuse and say NO one can be reached? That is Bull Sh$t at its best. I have waisted enough time and money on this company and I'm telling you please RUN and find someone else that cares and will actually quality control their product before shipping out to your clients. Mathew

User Profile

Jacob

Verified reviewer

Apparel & Fashion, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

This is next-gen material

Pretty exceptional. Was an amazing opportunity

PROS

The quality of the prints are fantastic, and the fabric is durable.

CONS

I wish there were more integrations with 3rd party apps.

Reason for choosing Printful

Integrations were importing.