BigMarker vs WebinarJam

RATING:

4.8

(383)

BigMarker has 383 reviews and a rating of 4.85 / 5 stars vs WebinarJam which has 272 reviews and a rating of 3.96 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (383)
4.0 (272)
Ease-of-Use
5 / 5
4 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
3.5 / 5
Functionality
5 / 5
4 / 5
Last Review Written
November 28, 2023
November 28, 2023
Pros/Cons
  • Pros

  • Clean and nice UI, awesome UX, incredible reliability (key factor in Webby apps) and really good support.
  • Tons of free marketing integrations, free API access. Plus an easy to use frictionless presentation experience that you can tailor to your need on an event to event basis.
  • Cons

  • No reliable, No stability, No intuitive, Bad recording quality. I put 150 in a webinar and the whole platform went frozen.
  • When the video was finished I turned the mic on and did my part of the webinar. When I went to replay the recording the quality was terrible.
Read all user reviews
  • Pros

  • Great feature with the new panic Botton. Support team is fantastic and so polite and helpful.
  • It is easy, beautiful and direct to use. You do not need a graphic designer to help you with the designs as they have a variety of templates for you to choose from.
  • Cons

  • Bad customer service and technical issues. When we had an issue early in the day before our 7 PM webinar, there was no response for hours and there was never a response.
  • Their lies and lack of accountability and how they manipulate people when signing up to get your money.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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$
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FrontRunners

2024

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos