About ChatRoll

Chatroll is a chat software that enables businesses to improve audience engagement by conducting online training, meetings, seminars, and more. The solution provides tools for optimizing the goal conversion rate and creating a personalized event page for expanding the customer base.

The cloud-based software allows entrepreneurs to utilize the analytics dashboard for understanding the viewer’s behavior in the ongoing live seminar. With Chatroll, promoters can create live question and answer (QnA) sessions to gather all the customer queries and gain control of the online discussion. Additionally, it lets businesses configure chat interfaces in multiple languages, which helps them to reach a large audience from across the globe.

Chatroll facil...


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Supported Operating System(s):

Not Applicable

27 Reviews of ChatRoll

Average User Ratings

Overall

4.37 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(14)

14

4 stars

(9)

9

3 stars

(4)

4

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 27 results

January 2019

Katie from NHK

Verified Reviewer

Company Size: 2-10 employees

Industry: E-Learning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Fits My IT Easy Requirement!

I’m getting ready to do more webinars and it’s great to know that Chatwing takes care of an item on my to do list!

Pros

Chatting was my choice after reviewing and testing a few choices. I use it for my webinars. I love the ability to size it and the patterns that I can use to create the look and feel that I want for my presentation. My goal is to focus on my expertise and interacting with my audience. Chatting is easy to add to my webpage and I know I everyone can use it easily. Using it easily means they focus on my content!

Cons

It wasn’t the software, it was ME in the beginning getting used to it!

January 2019

Kid from independent prod

Verified Reviewer

Company Size: 11-50 employees

Industry: Entertainment

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2019

It is easy to use and efficient.

From the experience I have had with Chatwing I will rate my user satisfaction at 94%. With Chatwing I have improved up to three times in customer services and satisfaction. For me I will say that Chatwing actually does what it was meant to do. With it I now provide faster services and I have reached more customers than ever before.

Pros

The first and most important feature is that Chatwing has a good response to both Android and iOS devices. This provides you with a wide coverage because it is compatible to whatever device your user prefers to use. Chatwing is also easy to use. In short it simple and that is what I like most about it. It makes it easier for your website or application visitors to reach out to you or even turn into potential customers. Another good feature that Chatwing has is that it enables you to build chat boxes and embed them into your mobile apps or websites. With this feature your existing customers get encouraged to make repeat transactions or even turn your website visitors to customers. You can also integrate Chatwing with other social media platforms like Twitter or Facebook. This makes it easier to engage in conversions with your visitors and customers on Facebook or Twitter from your Chatwing account. Branding is another amazing feature Chatwing has. It enables you to integrate your brand into your widgets. This makes your website or application look more official.

Cons

Even though I don't have anything to say against Chatwing, this was a must option so I will go a head and say what I least like about Chatwing. The Enterprise plan on Chatwing is a bit expensive mostly when it comes to the charges per extra contacts.

January 2019

Carl from Oak Hills Wesleyan Church

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

2.0

Functionality

3.0

January 2019

over priced

At first it was pretty good, then you went to charging and the chat had to be re - signed in. But mostly that you just stopped the free version with no warning at all. Not a good way to do business. I would be tempted to pay $5.00 a month but your cost are way over rated. I will find another chat alternative.

Pros

that it was free and I used it for my live stream podcast. I can use my YouTube chat just as easy.

Cons

That I had to back scroll to read comments

January 2019

Jersson from GOLES.live

Company Size: 1 employee

Industry: Sports

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

5.0

January 2019

A great service that was very helpful for my website.

A great service I have been using it for 4 years and I have the best opinions towards them. I have used similar chat services and none compare to what they offered.

Pros

Its good style and easy way to understand the chat to my audience.

Cons

Personally, it bothered me when it stops being free. I think that if the service were a little more accessible, I would contract it.

August 2017

Mohamed from simoow

Company Size: 11-50 employees

Industry: Building Materials

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

If you had to describe the whole experience in a few words

TEAMS Model Analyzer This technology is aimed at helping

Pros

software provides a more pythonic interface and parallelism that TEAMS Model Analyzer This technology is aimed at helping