It's an excellent option to interact with the public, the use is very simple and it looks great on any platform that the client uses. You can also customize how it will look and make it like your company, which will show more professionalism. Another very good point is that you can connect to social networks and increase interactivity even more.

The payment plan is a bit expensive, also sometimes it has bugs when I move between comments, otherwise I am very satisfied, it's just learning how it works and using it.

From the experience I have had with Chatwing I will rate my user satisfaction at 94%. With Chatwing I have improved up to three times in customer services and satisfaction. For me I will say that Chatwing actually does what it was meant to do. With it I now provide faster services and I have reached more customers than ever before.

The first and most important feature is that Chatwing has a good response to both Android and iOS devices. This provides you with a wide coverage because it is compatible to whatever device your user prefers to use. Chatwing is also easy to use. In short it simple and that is what I like most about it. It makes it easier for your website or application visitors to reach out to you or even turn into potential customers. Another good feature that Chatwing has is that it enables you to build chat boxes and embed them into your mobile apps or websites. With this feature your existing customers get encouraged to make repeat transactions or even turn your website visitors to customers. You can also integrate Chatwing with other social media platforms like Twitter or Facebook. This makes it easier to engage in conversions with your visitors and customers on Facebook or Twitter from your Chatwing account. Branding is another amazing feature Chatwing has. It enables you to integrate your brand into your widgets. This makes your website or application look more official.

Even though I don't have anything to say against Chatwing, this was a must option so I will go a head and say what I least like about Chatwing. The Enterprise plan on Chatwing is a bit expensive mostly when it comes to the charges per extra contacts.

It made our webinars more easy to manage during the pandemic.

It is better than the free meeting apps and have a better inmersion for a webinar. The live chat management is really useful and having the choice of filtering comments for a webinar is amazing and it have a limited free option so you can try it to see if it is the software that you need.

It is way too expensive for the features that it have. The really only reason for us to not change back to the free meeting apps is that the payments are covered for the university. So, have that in mind if you are looking for a webinar app.

A great service I have been using it for 4 years and I have the best opinions towards them. I have used similar chat services and none compare to what they offered.

Its good style and easy way to understand the chat to my audience.

Personally, it bothered me when it stops being free. I think that if the service were a little more accessible, I would contract it.

For a church broadcast setting it is very good. We have a separate online ministry with real time interaction with my Pastor and our congregation in the building.

Uptime. Ease of use by live streaming viewers

Lack of telephone or live chat support. Need to be able to contact support during a live stream. I would like to speak with live body.