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Chatroll vs WhatsApp

Chatroll vs WhatsApp

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Overall Rating
4.3 (29)
Ease-of-Use
4.4 / 5
4.8 / 5
Value for Money
4.1 / 5
4.7 / 5
Customer Support
4 / 5
4.3 / 5
Functionality
4.5 / 5
4.6 / 5
Last Review Written
July 23, 2021
February 11, 2025
Pros/Cons
  • Pros

  • I've used ChatWing for my main website which is super popular, and users fall in love with it on the first time.
  • I love the ability to size it and the patterns that I can use to create the look and feel that I want for my presentation. My goal is to focus on my expertise and interacting with my audience.
  • It's clean, fast and nice. I do like a lot of customization options and all other options which allows you to literally change every inch of your chat.
  • Cons

  • Additionally I consistently have problems after entering text and having it show up out of order when I switch apps.
  • The Enterprise plan on Chatwing is a bit expensive mostly when it comes to the charges per extra contacts.
  • But mostly that you just stopped the free version with no warning at all. Not a good way to do business.
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  • Pros

  • I have gained a number of customers, saved money in advertising and its absolutely affordable and accessible. It has also saved me time with the automated chats.
  • Video chats were also free before it became widely popular on other forms of social media. It's a fantastic free tool for maintaining relationships.
  • Awesome tool for messaging, video calls, and sharing files. Easy to use and very accessible even if you're not super tech-savvy.
  • Cons

  • Lost my old contact no so lost all old contacts, so many irrelevant addition to promotional group once I shared contact with someone.
  • This platform have a problem of fake accounts, many have been through a serious problem through this. They may be able to address this with more advanced features and screening process.
  • What bothers me is that it can be used for illegal activity because of the design of the app.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos