Standard setting webinar platform

Awesome live casting

Crowdcast has enabled us to stream live into our digital community solution rather than needing a separate landing link, keeping the community focused within our main digital solution - the onsales we've achieved from the live Call to Action button has more than paid for the reasonable Crowdcast fees!

Pros

Crowdcast has some great features like embedding in various web environments, Call to Action sales option when live, 'green room' speaker preparation area and a Q&A option that includes being able to timestamp the relevant video location of the discussion.

Cons

Currently limited to 4 speakers on screen at any time.

A fun new way to engage an audience!

We really enjoyed this new to us platform. The customer support was good when we had issues and the online help was great too. Very informative.

Pros

We liked having a way to have an interactive event that WASN'T Zoom! Allowing the audience to still engage but not managing it through Zoom was what we were seeking and this did the trick. There are several options for interactive components during events that we used successfully and our audience loved having something different too!

Cons

We had some issues with the quality with which the videos we shared during our event were streamed, but I think that was on us, not Crowdcast. We have more work to do in learning how best to compress the files.

Great experience except for registrations

Live webinars have been one of the better ways to get paid subscribers for our particular SaaS app. If it weren't for the registration setbacks (low conversion rates from the sign-up page), we would probably stick around and refer it more to others.

Pros

Crowdcast has a great feature set, it is easy to use and quick to set up an event, which is not the same experience for other products like it. Definite kudos to Crowdcast in set-up. Customer support was good, but not necessarily memorable or above-and-beyond. The price point was in line with other software solutions in the webinar space.

Cons

The registration process for attendees was unfortunate with Crowdcast, which was a real bummer. Conversion rates on a sign-up page weren't good enough for our use, and trying out a couple other webinar solutions/software options showed us the sign-up conversion rate through Crowdcast was lower than the others. We had enough attendees/people who wanted to attend who had problems logging in/attending once they registered so we honestly had to find another webinar solution than Crowdcast.

Affordable and Easy to Use

We've had an overall good experience using Crowdcast. I like the support materials and support chat and we like the user experience for ourselves and for our users.

Pros

I like that this program is affordable and easy for our team and our users to use. We use Crowdcast for our Sales and Customer Support Training webinars. We really like that the webinars are automatically recorded and saved to our team page for our users to watch any time. We also like the ability to save custom polls and calls to action in each webinar. The customer support team has been very helpful too.

Cons

We've had some issues with the quality of the screen share and audio in some of the recordings, but the customers support team has been helpful in providing suggestions to improve our webinar recordings.