eyeson

RATING:

4.4

(21)

About eyeson

eyeson is a cloud-based video conferencing software that is suitable for businesses of all sizes. The solution is suitable for business teams that operate mainly through online communication as. eyeson provides features such as document management, discussion boards, contact management, chat and messaging. Integration options with other software include Jira, Salesforce, Talkdesk, Slack, Trello, Hipchat, Freshdesk, Zendesk and Dropbox. eyeson offers a recording function that can be used for future playback. eyeson offers both a free version and a premium version. The premium version offers all core features, plus everlasting meeting history, custom room images, unlimited eyeson rooms, webinar contacts and access to all integrations. The bandwidth of eyeson vi...

eyeson Pricing

Free: 14 days free trial Pro: Starting at $9/month with unlimited room sessions and duration. For more information visit: www.eyeson.com

Starting price: 

$9.00 per month

Free trial: 

Available

Free version: 

Not Available

Face-to-face meeting

eyeson Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for eyeson

1 - 5 of 21 Reviews

User Profile

Josh

Verified reviewer

Telecommunications, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

3

Reviewed February 2021

Easy for your agents and customers

EyesOn allows us to quickly and easily connect with our customers to have them share their screen with us.

PROS

This is a great option for your contact center to use to connect with your customers. If you need an option to allow your agents or your customers to share their screen, this works great. It's much easier for customers to use over something like Zoom. Unless your customers all have Zoom installed, this is a great option. You don't need to download anything to join and do a screen share. It's simple and 100% browser-based.

CONS

You can have up to 100 people on at once but only 9 can be on camera. This isn't a big deal at all for us but something to be aware of.

Reasons for switching to eyeson

Needed something that didn't require a download.

Vendor Response

Thanks for the awesome review, Josh! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Cheers! -Tom

Replied March 2021

User Profile

Thomas

Verified reviewer

Computer Software, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2017

Probably the easiest and fastest way to hop onto a video conference

Fast video conferencing.

PROS

It's just one click and you are ready to roll. That's really convenient! Skype takes minutes to start, update, initialise, find the right contact with his right profile,... It is not possible to start spontaneous Google Hangouts sessions... eyeson is nowadays really the tool I choose to use for video conferencing!

CONS

Think does guys are doing a great job. The more people use the software the more easy it will be to get people hop onto a call without having to tell them what eyeson is.

User Profile

Francisco

Verified reviewer

Marketing and Advertising, 2-10 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2019

Sales team promised features that do not exist

The team offered me a software with similar feautures than be.live I have explained to them that I need to do screensharing and show my camera at the same time. But after 3 months that I bought this, I tried to do that and this option is not available in the platform. For me, scam.

PROS

Price affordable, knowledge base very complete.

CONS

You cannot share screen and camera at the same time, so the experience of the broadcast is dead.

Chris

Events Services, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

4

Reviewed February 2021

Good system, very user friendly,

It's very user friendly, works on most platforms and devices so the threshold for prospects and clients to use the system is almost nonexistent

PROS

This system does not require the prospect or client to download or install anything, and it works on most devices and platforms

CONS

During the call we can chat with the client, exchange links etc. The downside is that this system has no automated e-mail to the client with a chat transcript.

Reasons for switching to eyeson

about 1 year ago

User Profile

Patrik

Verified reviewer

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2017

Smoothly working, eas to use and efficient communication tool

PROS

Super easy to set up video meetings with people from anywhere around the globe (no software, just in the browser). Perfect audio and video quality. Nice extra features (chat, screencast)

CONS

nothing really