ON24 vs Zoho Meeting

RATING:

4.3

(219)

ON24 has 219 reviews and a rating of 4.34 / 5 stars vs Zoho Meeting which has 807 reviews and a rating of 4.58 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (219)
4.6 (807)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
May 24, 2023
March 27, 2024
Pros/Cons
  • Pros

  • The ease of use of the setup, quality of audio/recording, console design and integration with Marketo are my top reasons to recommend ON24.
  • ON24's ability to integrate with our CRM and share engagement analytics is incredibly helpful from a customer support perspective. It paints a picture of what my customers are interested in.
  • Cons

  • Infrequent technical difficulties with firewalls and unique audience configurations are sometime difficult to overcome during a live webinar which annoy customers.
  • The onboarding for the system was horrible. There are several areas on this platform and with each section there is a different ON24 person to lead you through the process.
Read all user reviews
  • Pros

  • Ltd is my first official start up business and to be associated with Zoho for regular emails, campaigns and even meetings has been very easy. It is very easy to use and customer support is superb.
  • Users can figure it out pretty quickly, and Zoho makes it easy to invite people. They have great support, and a full ecosystem of other tools.
  • Cons

  • Mute function stuck a couple of times. Had to log out and back in.
  • I could ask for more features but not at the risk of losing the simplicity.
Read all user reviews
Pricing Range
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$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos