I think it has been great and the team is very supportive and responsive.

Infrequent technical difficulties with firewalls and unique audience configurations are sometime difficult to overcome during a live webinar which annoy customers.

The ease of use of the setup, quality of audio/recording, console design and integration with Marketo are my top reasons to recommend ON24.

The onboarding for the system was horrible. There are several areas on this platform and with each section there is a different ON24 person to lead you through the process.

Once I learned the software and all of the features, it is a great tool to host webinars and live events and I prefer it over some other options out there.

I am the admin of the system for my company and i have an overall good experience with the system. My reps provide great support and my user base really likes the system.

ON24's ability to integrate with our CRM and share engagement analytics is incredibly helpful from a customer support perspective. It paints a picture of what my customers are interested in.

User intuitive, reliable, friendly customer service.

Ease of use, many great features to help engage with the audience.

I like the revamped interface, On24 is still a big player in the Webinars world, so it is always adapting and improving.

ON24 is extremely secretive about their pricing so they can take the most advantage of any client that reaches out to them.

Sometimes there are dial in issues which causes problems.

They have been very pleased with the results of their webinars and appreciate the result reports that I pull from the system.

I like all the different widgets that promote audience engagement. Their annual user conference, Webinar World, was a blast and great for an intermediate user like me.

Very occasionally had dial in issues which has been annoying.

Predatory sales tactics, poor customer service and outdated platform.

Great tool that helps us deliver engagement beyond traditional channels. Excellent support team who are quick to respond when tickets are raised.

ON24 is very easy to use- and I know there are more functionalities that I need to explore. I also enjoy their webinars that give you tips on building successful programs.

Our account manager and CSm are very responsive and helpful. The entire corporate team is great, engaging, and helpful.

The only thing that we have received complaints on is that there is no phone line so all questions must be submitted via the Q&A tab and there is no verbal communication.

They also have a fantastic user community with lots of great tips and best practices for improving webinar programs.

ON24 is by far my favorite webinar/conference call service. It is so clean, reliable and even integrates with Vuture, our email marketing system.

We use this software to help our business promote helpful ways we can save our customers money and helpful tips and tricks they can use when thinking about fueling.

I like the Instant Meeting function the most. It is so easy to invite a colleague to join a meeting quickly, which really improves the efficiency.

It is a comfortable experience, as user and IT help desk doing troubleshoot to this application, easy to use and easy for the user.

This is best software for communication. It is highly recommend for video calls because the video quality is higher than other softwares.

I was very happy with the customer service we received as we were deciding to upgrade our account, and I love that I can use it on my phone but also as an app on my computer.

What I like most about this software is that it is reliable and provides a much better user experience than the competition.

It offers better quality in video calls. Cloud storage for recordings is an awesome feature of the software.

It's amazing what a clean, clear interface can do to provide clarity before a meeting or conference call. That is not what Zoom offers.

Great and easy to use overall. Love the ability to integrate it into Outlook and use that as a means to book meetings and join them.

This could be very frustrating as some attendees are disruptive whether that is on purpose or not. This makes it very hard for some people to learn and to teach etc.

Everyone knows how to use it, you can use it on any device because you have specific apps and it works seamlessly. So it's kind of the most popular meeting software which everyone knows how to use it.

I think its a great software to facilitate meetings and  feel like you are in the same room as others. I love using the different backgrounds.

I love he fact that its free for 40 minute meetings. I love gathering my team for training on this lovely app.

The integration with Outlook and Slack is a game-changer. The ease of use for our customers and other folks (like our board members!) helps us look professional and reliable.

It has been very helpful in conducting meetings during the pandemic. The voice and video clarity is great.

They make it super easy to use, the video and audio quality are great, and the chatbox to type in is a great additional feature.

BUT with 2020 and organizing remote events for large audiences, Zoom has been great and a life-saver.

When we switched to online learning at the beginning of the pandemic, I was so thrilled that this software was easy to use.

The ability to seamlessly involve hundreds of participants at the same time  as well as easy UI makes Zoom an amazing alternative to other competitors.

I think we were so overwhelmed by the zoom at this bad time that there is nothing to worry about.

We love being able to hold meetings and the ease of inviting and logging on is worth the money spent on this service.

My favorite thing about this software is the price: FREE. You can't beat that, but not only is the software free the basic functionality that come with the free account are great.

Nothing so much to complain about the tool but sometimes the integration with google calender does not work properly.

I love how user friendly this application is. It was a breeze to purchase and sign up, the customer service is amazing.

This is the most user friendly platform of its kind and it is very reliable to work all throughout the day.

The experience was great and good product but the price isn't where it needs to be for small and medium-sized businesses to take advantage.

If you have set it to 9.30am, if somebody has technical problems at their end they will miss it because one cannot change the time from 9.30am to later.

Calls were often hacked and weird things would occur. This was hands down scary, created paranoia, and just an overall bad vibe.

Ease of use (even my elderly mom can use it!), no fee for 40 min option, good quality, well-known & respected; screen share option is nice; polls are nice.

The integration to select browsers has been a life-saver and I'd say the price is more affordable than other software in its category.

It's very easy to use, I just literally just click a button to start and that was it, the quality was great.

Was simple to integrate into Outlook so scheduling meetings is a breeze. Connection quality is superb even internationally.

I love that I can give my students the ability to write and draw on the screen, which can create more of a sense of community within the class as well.

Recently I read that Zoom had a security vulnerability, I'm worried about that and about the info hackers could get from my computer.

The ability to integrate external video devices is great for connecting broadcast equipment and have better quality meetings.

If your wifi connect is bad it can cut in and out. Whenever someone enters the meeting a sound plays that can be very annoying when your trying to listen to a presentation and someone joins late.

I honestly am not sure if it is one of the users in the meeting or if it internet related or what. However, the sound sometimes echos really bad and then the delay can be frustrating.

US Dollar

ON24 is a cloud-based collaboration platform that helps organizations connect with their audiences through data-rich content. It is primarily designed to allow users to manage their marketing, training and communication activities.


ON24’s key features include branding, product marketing, customer engagement, demand generation, continuing education, certification, enablement, internal communications and external communications. Its product marketing tool allows marketers to create demo experiences by integrating on-camera talent, video clips and screen sharing. The platform’s continuing education and certification features lets firms deliver multimedia content, including live training webinars and chaptered video series to test, track and assess performance. Further, its demand generation webinars are used to determine lead quality through behavioral insights.


The applications enablement tools allow sales officers, partners and customer success managers to develop live and on-demand engagement. ON24 is available on a monthly subscription and support is provided via phone and online help desk.



LongDescription

On-Demand Webinars

Activity Tracking

Single Sign On

Online Registration

Lead Generation

Recording

Mobile Access

Survey/Poll Management

Live Streaming

Multi hosts

File Sharing

Activity Dashboard

Alerts/Notifications

Attendee Management

Real-Time Chat

Event Management

Chat/Messaging

Event Registration

Virtual Lobby

Real Time Reporting

Customizable Branding

Reporting/Analytics

Polls/Voting

Q&A Management

Social Promotion

Third-Party Integrations

Live Chat

Web browser (OS agnostic)

Contact ON24 directly for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

ON24

In Person

Live Online

Webinars

Documentation

Videos

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.

File Management

Commenting/Notes

Whiteboard

Split/Multi-Screen

User Management

Meeting Management

Real Time Screen Sharing

Two-Way Audio & Video

Presentation Tools

On-Demand Webcasting

Document Storage

Access Controls/Permissions

Session Recording

Video Chat

SSL Security

Real Time Editing

Multistreaming

Attendance Management

Communication Management

Screen Recording

Social Media Streaming

Calendar Management

Collaboration Tools

On-Demand Recording

Targeted/Locked Screen Sharing

Presentation Streaming

Private Chat

Scheduling

File Transfer

Contact Management

Content Management

HD Audio/Video

Screen Sharing

User Profiles

Meeting Room Booking

Discussions/Forums

Annotations

Role-Based Permissions

Event Scheduling

Host Controls

Email Reminders

Desktop/Browser Sharing

Mobile Screen Sharing

Internal Meetings

Email Management

Reporting & Statistics

Real-time Broadcasting

Customizable Templates

Presenter Control Management

Time Zone Tracking

Auto Framing

Two Way Audio & Video

Multiple Camera Feeds

Electronic Hand Raising

Video Call Recording

Conferencing

Audience Engagement

Automatic Transcription

Remote Access/Control

Video Conferencing

Drag & Drop

Remote Support

Video Streaming

Multi-Participant Screen Sharing

Document Management

Search/Filter

Virtual Backgrounds

Video Layouts/Views

Productivity Tools

Surveys & Feedback

Activity/News Feed

Data Import/Export

Audio Calls

Real-Time Updates

Reminders

Linux

Windows 10

Basic - for personal meetings: Free 

Pro - for small teams: $14.99/month/host

Business - for small & medium sized businesses: $19.99/month/host (min 10 hosts)

Enterprise - for large enterprises: $19.99/month/host (min 100 hosts)

ON24 vs Zoom

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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