Webex Suite

RATING:

4.4

(6913)

About Webex Suite

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience. Seamless collaboration across devices, locations and organizations •Use any computer, tablet, phone, browser or Cisco devices to connect •Collaborate with people outside your organization as easily as those inside •Minimize app switching with bi-direction integrations with other popular business apps Make collaboration more interactive and engaging •Reduce disruptions with background noise removal and voice enhancement •Enable audiences to share their reactions with animated emojis and gesture recognition •Improve audience engagement with next-gen dynamic polling and Q&A by Slido •Customized the stage layout to focus on the conte...

Webex Suite Pricing

Basic Plan: $0/mo - HD meetings with up to 100 people, screen sharing, and a personal room. Meet Plan: $13.50/mo - Premium meeting features HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more. Meet + Call Plan: $25/mo - HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more. A cloud-based phone number for each license, phone menus, extensions, & more. Contact Webex at https://www.webex.com/contact-sales.html for more information on pricing, and for custom enterprise plans.

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Available

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Webex Suite Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for Webex Suite

1 - 5 of 7,241 Reviews

Bernard

Retail, 11 - 50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed October 2021

Ok but not as good as Twilio

User Profile

Oscar

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Webex Meetings

I quite liked it. It is very easy to start a conference. It also has a waiting room for participants who can tell that they are already inside so that the organizer can start the conference. Meeting scheduling is very useful, and easily integrates with calendars like Outlook.

PROS

It is very easy to use. It allows a large capacity of participants and allows sessions to be recorded. Something that makes it a very good option is that it allows you to enter the sections even by dialing a number without the need for software (although it would only be audio). The integration that it has with other Christ solutions and that allows adding a great variety of video conferencing devices makes it a very flexible application.

CONS

Price may be one of its downsides. Comparing it to others like Zoom, the price may go up a bit. However, for a medium to large company, buying by volume can compensate for this situation.

Reason for choosing Webex Suite

Cisco Webex is more flexible. Zoom doesn't allow us all the flexibility that we have. And buying in volume for all members of the organization helped us lower costs, which made us decide on Webex.

User Profile

Kelly M

Verified reviewer

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2022

It's simple to use and facilitates teamwork

Using Webex, video conferencing is a simple and straightforward process. I've used Webex to participate in interviews and instructional webinars, among other things. Installation and use across many devices is really simple and functional.

PROS

Its user role administration is simple to use, and its functions are not complicated, but rather straightforward. When preparing a presentation, I really appreciate the annotate feature. Additionally, the program offers real-time translation as well as subtitling capabilities. I appreciate that the program is simple to set up and that it is simple to communicate with colleagues all around the world.

CONS

When used on mobile devices, it does not function correctly. When I have computer troubles (not software problems), I attempt to utilize Webex on my cell phone, but it doesn't work very well. Unfortunately, I am unable to function correctly.

Reasons for switching to Webex Suite

Team meetings, video conferences, webinars, and other types of events may all be held using Webex. Useful capabilities like as screen sharing, recording phone calls, and phoning into a webex conference through the phone are included.

Vince

Textiles, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

Webex helps us connect with the world

Using Webex for years, I have figured out all the little tricks to making it useful no matter where I am at.

PROS

The interface is very familiar and easy to use. For both desktop and mobile users it's easy to create and hold meetings anywhere.

CONS

Sometimes when doing screen sharing, with multiple monitors it can be difficult to select the right thing to share.

Alaa

Computer & Network Security, 11-50 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed April 2024

Webex Review

PROS

easy to use, easy to mute/unmute the mic