--- title: "accessiBe Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of accessiBe. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if accessiBe is a good fit for you!" source_url: "https://www.softwareadvice.com/website-accessibility/accessibe-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Website Accessibility Software](https://www.softwareadvice.com/website-accessibility/) / [accessiBe](https://www.softwareadvice.com/compliance/accessibe-profile/) / accessiBe Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/compliance/accessibe-profile/) Reviews [Alternatives](https://www.softwareadvice.com/compliance/accessibe-profile/alternatives/) # accessiBe User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 53 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.4/5 - Value for money: 4.5/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 43 reviews (81%) - 4 stars: 6 reviews (11%) - 3 stars: 0 reviews (0%) - 2 stars: 3 reviews (6%) - 1 star: 1 reviews (2%) ### Most mentioned pros - The icon on the website’s home page makes all users feel like their experience is important to the owners of the website. - AccessiBe was an extremely easy to install service within my Shopify Plus store. - I began with Accessibe hoping to forge a mutually beneficial partnership. ### Most mentioned cons - Reached out to customer service within the same day to work through it and was told there was "no way" this could be reversed. - Accessibe refused to even address my support request to at least prorate and credit the unused portion of the year. - We had to cancel our subscription because their pricing model is based off of papers that Google crawls for your domain. ## accessiBe customer reviews Showing reviews 1-25 of 53 (page 1). ### Easy to implement solution for web accessibility - Overall rating: 5/5 - Reviewer: Erik E. - Verified reviewer: Yes - Industry: Internet - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The WordPress plugin is really quick and easy to install. It works like a charm on my business website. #### Cons Nothing to complain, I installed the plugin on my WordPress site and it has been working like a charm since then. --- ### accessiBe is the best online accessibility solution for SMBs - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Providing web accessibility is critical. Potential clients can be lost because of an inaccessible website or app. It's about doing the right thing in the long run, though. The information and material you provide should be accessible to anybody, anywhere, at any time. Assured by AccessiBe, we can rest easy knowing this to be the case. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros You don't have to spend a lot of time, money, or effort getting your business to the greatest possible level of online accessibility, thanks to accessiBe. There were a few other options we considered, but acccessiBe was the only one that fit our budget for this trip. It was simple to set up, and they'll make any necessary adjustments to keep us reachable. The audits are quite helpful, and the user interface is simple to navigate. We use AccessiBe since it ensures that your company users may access your website. It will monitor the site and alert us of any changes to the code that are required for it to pass. We can stay on top of accessibility standards changes if we have a technology that does it automatically. #### Cons The domain name should be double-checked during the accessiBe plugin installation process, just to be safe. If the domain name is misspelled, the accessiBe plugin will not work. Using AccessiBe hasn't shown any notable drawbacks so far. We only needed a translation program for the final step. Although AccessiBe could have done more to help with translations, I applaud them for focusing on what they do best. --- ### Good product with easy installation - Overall rating: 4/5 - Reviewer: Sam N. - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Was good and satisfies our requirement. But after years of subscription, switched to an alternative due to price hike. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The product is easy to install on the website and have proper documentation #### Cons The product subscription price was increased. --- ### Easy, Supportive Accessibility and Compliance Access - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Everyone who engages with the platform finds it to be a significant upgrade that will allow us to passively but powerfully improve user experience and ensure we are not turning away prospective clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros An easy, fast, and reliable way to begin prioritizing website accessibility and site visitor needs and experiences. #### Cons The only downside is that there is a financial commitment associated with the product for for-profit businesses, but the product was free for our nonprofit serving the disability community. --- ### a decent way to address compliance to a website - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros easy to install and the website audit are very usefully #### Cons customer service is okay but a lot of improvement on turn around for a response --- ### Great Product - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Management Consulting - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The company is very service oriented. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software helps us to be compliant in a cost-effective way. #### Cons It has all of the features we required... #### Reasons for choosing accessiBe The quality of its offerings. --- ### Easy to use accessibility plug in for website! - Overall rating: 5/5 - Reviewer: Ashley E. - Verified reviewer: Yes - Industry: Government Administration - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like that it has an ADHD and color blindness feature. #### Cons I would like for it to have multiple language options. I think that would be amazing. --- ### Great Piece of Software with fair price - Overall rating: 5/5 - Reviewer: MC N. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros accessiBe is really a great piece of software which lets me by make my WordPress site to comply with the ADA Requirements. It's an easy to install solution with a fair price. #### Cons I never felt any Cons with accessiBe till the date. It make the work really easy --- ### For a Business Site, accessiBe is the One to Have. - Overall rating: 5/5 - Reviewer: Ravi C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered For a business site, it's necessary to make it compliance with every law of different countries. When it comes to people with disabilities, accessiBe works like a charm. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Even though I am not so good at testing such tools, but my experience has been the best with accessiBe so far. Its AI-powered decisions make me use it more on other sites. #### Cons I wish there would be more deployment options. --- ### 1 Fully Automated Web Accessibility Solution - Overall rating: 5/5 - Reviewer: Chery S. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used other for free trial - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of setting it up as well as being so much cheaper then their competition, all with a free 7-day trial to try it out! It is also so important to get your business protected from litigation today. #### Cons I didn't see any as of yet and will keep you updated if I do indeed come across anything that I don't like about accessiBe. --- ### Meilleur logiciel d'audit web - Overall rating: 4/5 - Reviewer: Christian Jeremie B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered l'outil me permet d'avoir un audit de mon site web pour la conformité aux normes ADA et WCAG.Je ne fais rien d extraordinaire juste suivre l intégration du code dans mon site et l IA travaille à l audit et à l ajustement de min site. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Solution d'accessibilité automatisée conforme à ADA, Section 508, WCAG 2.1 AA Conformité continue toutes les 24 heures, quelles que soient les mises jour et les modifications apportéesInterface personnalisable selon les préférences de l'utilisateur (par exemple, langue, taille de police, contraste des couleurs, etc.)Conformité sans affecter les performances du siteInstallation simple et suffisamment de guides pour l'assistanceDéclaration d'accessibilité #### Cons Pas de support téléphonique pour effectuer un appel d assistance --- ### Best In Class Product and Support - Overall rating: 5/5 - Reviewer: Susannah D. - Verified reviewer: Yes - Industry: Graphic Design - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Been using the Free version of another accessibility product, knowing that it was wholly insufficient. accessiBe works, provides written documentation, and supports the client, should legal issues arise. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The simplicity of accessiBe setup and use. #### Cons I have found nothing I don't like about accessiBe. #### Reasons for choosing accessiBe accessiBe works, and the human support staff is outstanding. Shout out to [SENSITIVE CONTENT] #### Reasons for switching to accessiBe The free version of UserWay does little for the visually impaired. --- ### So easy to use! - Overall rating: 5/5 - Reviewer: Taylor M. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The easiest software integration I've ever had. It was a quick and easy experience and adds so much value to our site. 10/10 would recommend. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros accessiBe was so easy to implement — it was on our site in less than a day and the onboarding team was extremely responsive and informative. #### Cons So far, no cons. I love the interface and plethora of features. --- ### Great! - Overall rating: 5/5 - Reviewer: orly l. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We’re very happy with it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its accessible and very easy to install #### Cons So far all is good, we’re very happy with the results --- ### Easy Accessibility Tools - Overall rating: 5/5 - Reviewer: Greg R. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros AccessiBe made it quick and easy for our company to implement accessibility tools on our company web site in order to become ADA compliant. #### Cons So far we have not found any negative aspects of accessiBe. --- ### accessiBe makes it easy to ensure your content is available for all - Overall rating: 5/5 - Reviewer: Sarah C. - Verified reviewer: Yes - Industry: Construction - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use with accessiBe is a game-changer. #### Cons There are a lot of features that we don't use or don't necessarily use. --- ### Great value for a small price to pay! - Overall rating: 5/5 - Reviewer: Francisca G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It is super easy to install! it is super easy to use and it has saved a lot of our customers from ADA Compliance lawsuits. #### Cons Nothing really, I've had great experiences using this with out customers. --- ### Great value for money and easy to use - Overall rating: 5/5 - Reviewer: Neil S. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software was easy to use and reasonably priced. #### Cons No list of updates required. Need more interaction with experts --- ### BEWARE Terrible customer service - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Intuitive tool for website accessibility, easy to use. My review is mostly highlighting the (most likely) difficulty to cancel a subscription and lack of transparent pricing which I've seen elsewhere that I wish I paid more attention to. #### Cons BEWARE Terrible customer service. I don't write bad reviews. In my 16 years in marketing as a Director/C-level Exec, I have never written a bad review. I went out of my way to write a TrustPilot review and create an account because of how appalled I am by my experience. I was charged $389 for a license renewal for a website that doesn't work/doesn't exist. Reached out to customer service within the same day to work through it and was told there was "no way" this could be reversed. For the record, I've been an Accessibe "partner" for over 4 years for other website referrals. As a small business, $400 is a lot of money, and find the lack of empathy or willingness to support this situation enough to warn other vendors and to take my business elsewhere. --- ### Best Solution For Compliance WCAG and ADA both international and domesticly. - Overall rating: 5/5 - Reviewer: Joe S. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall setup and install was a breeze. Maintenance has been easy and their live support has been very quick and very knowledgeable. I have experience working with many different ADA compliance plugins and services, and Accessibe has been the best service I have worked with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros AccessiBe was an extremely easy to install service within my Shopify Plus store. The features and functionality are extensive and completely covers are of our ADA compliance WCAG requirement needs for our niche fashion DTC / B2C e-commerce store. The price point was very reasonable for the services provided. #### Cons There are some complexities within the granular details of WCAG and ADA requirements. Like what each image alt tag will be, and whether we are 100% covered from any litigation regarding our ADA Compliance. Covering all bases with no wiggle room for loopholes is an exercise in futility that I am not sure any service can completely do. AccessiBe does well with this, but there is still room to improve. #### Reasons for choosing accessiBe Pricing, reviews, and features are the most important things to us when choosing AccessiBe --- ### Lack of Transparent Pricing - Overall rating: 2/5 - Reviewer: Eva B. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered I was not pleased with my experience at all. I felt the pricing was not transparent and it was difficult to cancel the subscription. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Accessibe technically made my website ADA compliant. #### Cons I was very disappointed increased after I paid up front for a year. I was billed an extra $900. #### Reasons for choosing accessiBe I do not remember but I did switch to Userway after the price of accessibe increased and it was difficult to cancel. I was not happy. --- ### Beware of Accessibe’s Auto Renew Policy - Overall rating: 2/5 - Reviewer: Julie J. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered My overall experience was disappointing. I began with Accessibe hoping to forge a mutually beneficial partnership. It is ending in a potential legal dispute. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The widget code is easy to install on a website. The icon on the website’s home page makes all users feel like their experience is important to the owners of the website. I think the company does an excellent job putting up a great front for a good business. They built a solid brand in the accessibility space at a pivotal time in the industry. #### Cons Their auto-renew policy. They automatically renewed us for 14 client licenses for a full year. There was no notification that was sent out prior to renewal and those clients were no longer with us. Accessibe refused to even address my support request to at least prorate and credit the unused portion of the year. I am astounded. I want to make sure that everyone knows there is a new law in the state of New York (where the company is domiciled) that declares automatically renewing contracts unenforceable if no notice of the renewal was provided within 15-30 days prior. #### Reasons for choosing accessiBe They made us a very enticing partnership offer. --- ### Interferes with site functionality - Overall rating: 2/5 - Reviewer: Damian P. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. At first, I was happy to see that my site was compliant with the WCAG 2.1 standard at the AA level when I installed the widget and ran their auditing tool. However, I tested the site with other auditing tools and it showed up as being non-compliant. I spoke to an actual auditor and he confirmed that Accessibe won't make your site compliant with the standard. This completely contradicts what Accessibe's salesperson had told me.I then notiecd that, because of the widget, filling out forms and selecting a checkbox were now mandatory on my site. All of them shoud have been optional and ticking the checkbox completely changed the results for most searches. This behaviour was noticed on PC only and not mobile. This was an egregious flaw in Accessibe's widget and should have been corrected immediately. However, their technical support told me that I could make changes to my code and that the widget forced this change to make things easier for blind people - I asked them to explain how that is possible and they didn't reply. I had a look at the code and offered them a solution that would have taken seconds to implement on their end, but they took no action.I was contacted by multiple sales and support staff asking me if I was happy with the product and if I was ready to sign up. I had the impression that they lacked structure internally and didn't have a formal process for tracking their relationships with (potential) customers. Maybe the developers never received my feedback? #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The widget offers some nice features for users to modify the appearance of the site.Very easy to implement and customisation was easy.The widget will make your site partially compliant with WCAG 2.1 at the AA level.They gave an extention on my trial while waiting for their support staff to iron out issues.Works with PC and mobile. #### Cons Despite their claims (both on their website and via a video call), this will not guarantee full compliance with WCAG 2.1 to the AA level.The widget interferes with site functionality on PC.Technical support somewhat responsive but very, very poor. #### Reasons for choosing accessiBe I was testing different products to see which would work best. UserWay was the next one tested. #### Reasons for switching to accessiBe I was testing different products to see which would work best. --- ### Straightforward setup and great information for new clients - Overall rating: 5/5 - Reviewer: Garret M. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. accessiBe really helped the company to become compliant quickly and gave them confidence as they consulted with their legal team about their ADA/WCAG compliance status #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of setup and integration with CMS web tools like Wix and WordPress were great. Additionally, the wealth of information provided about ADA/WCAG proved to be helpful in explaining the needs and compliance solutions to the company. #### Cons The cost seemed a high to the client; however, in explaining the cost to do a more custom/hands-on solution with custom code and constant modification, it became clear that this was actually a very cost-effective solution. --- ### Get ADA compliant NOW! - Overall rating: 5/5 - Reviewer: Joy L. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall my experience with accessiBe has been excellent. The ease of use and setup has been unmatched compared to any other software regarding accessibility. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software makes it SO EASY to set up ADA compliance without an excessive need to go over the front end UX for any website. #### Cons The software can be difficult to sell to people who are not as invested in their digital presence. If there was a very cheap option for people who have few page or one page sites I can see a bigger appeal for accessibe #### Reasons for choosing accessiBe I would 100% choose accessiBe over the other products because of the ease of use and implementation. The AI that detects images and translates them into screenreader text is absolutely amazing. If you care about accessibility and making the internet friendlier for everyone on earth this is definitely the product for you. ## More reviews [Next reviews](https://www.softwareadvice.com/compliance/accessibe-profile/reviews/?page=2) --- accessiBe Reviews, Pros and Cons - 2026 Software Advice