BigCommerce vs ResNexus

RATING:

4.4

(318)

BigCommerce has 318 reviews and a rating of 4.36 / 5 stars vs ResNexus which has 377 reviews and a rating of 4.77 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (318)
4.8 (377)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
February 20, 2024
April 10, 2024
Pros/Cons
  • Pros

  • I liked the ease of customization and the large amount of standard features. Their integration with online marketplaces and social media really saves a lot of time.
  • BigCommerce is a dedicated ecommerce platform and is thus very suited for any store from simple to sophisticated.
  • Cons

  • Initial setup can be confusing, especially when new to e-commerce and knowing how to tell it to calculate tax, shipping, etc.
  • I struggle to make changes to the content of the site, it's hard to find various sections (eg the header, footer etc) in order to make the changes I want to make.
Read all user reviews
  • Pros

  • I love the ease of use and the support. They are also always updating and adding products/services to increase revenue.
  • Very professional, easy to use, and versatile reservation software. Great price point for small, seasonal lodging businesses.
  • Cons

  • In regards to the reservation system, it is a bit annoying that when I mark a checked-out, it does not take me back to the grid.
  • Not sure, maybe just lack of experience on my part.
Read all user reviews
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos