GetResponse vs WebSite X5

RATING:

4.2

(500)

GetResponse has 500 reviews and a rating of 4.2 / 5 stars vs WebSite X5 which has 43 reviews and a rating of 4.53 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (500)
4.5 (43)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
May 30, 2024
November 30, 2023
Pros/Cons
  • Pros

  • Getresponse is a great email marketing program and affiliate friendly service. They also have free option for beginners and their price also fair enough.
  • The user friendly features of the software and unending tutorials help a newbie like me pick up the best practices quickly.
  • Cons

  • In then end the company billed my card twice while my account was Suspended then refused to grant me a refund for charges made to my account WHILE I HAD NO ACCESS TO MY ACCOUNT.
  • It can be frustrating using the drag and drop editor and in comparison to other drag and drop editors and it can feel very limited.
Read all user reviews
  • Pros

  • The software is well structured and has good documentation. A great choice of templates and 3rd party objects make life a lot easier.
  • Plus there's a huge multilanguage community to exchange ideas, tools and help from other customers or from the website team it's self.
  • Cons

  • There is no spelling check. I normally, write in MS-word check it and then copy and paste into web pages, which is very cumbersome.
  • All their customers go insane about this but, company policy is they would rather lose a customer than backtrack on their credit expiry.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2023

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos