--- title: "Hibu Software Reviews, Demo & Pricing - 2026" description: "Review of Hibu Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/website-builder/hibu-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Social Media Marketing Software](https://www.softwareadvice.com/marketing/social-media-marketing-comparison/) / Hibu Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/website-builder/hibu-profile/reviews/)[Alternatives](https://www.softwareadvice.com/website-builder/hibu-profile/alternatives/) # Hibu Review From $449/month 1 plan Wondering if Hibu is right for your organization? Our Social Media Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Hibu 4.1 [(90)](https://www.softwareadvice.com/website-builder/hibu-profile/reviews/) Pricing Starting at $449.00 per month ### About Hibu Hibu Inc. uses extensive professional expertise and experience to provide small businesses across the US with technology-driven, integrated digital marketing. Our AI-enabled proprietary platform includes SEO, customer reviews, omnichannel advertising, automated email and text marketing, and more. Combining best-in-class technology, extensive professional expertise, and unmatched experience and data, Hibu delivers the digital marketing local businesses need - all from One Platform, One Provider. Check out Hibu's reviews and client testimonials to see how we're helping SMBs. Hibu is also a Meta Marketing Partner, Google Partner, Amazon Ads Partner, and Microsoft Advertising Elite Partner. Wondering if Hibu is right for your organization? Our Social Media Marketing Software selection experts can help you in 15 minutes or less. ## Hibu User Interface ## Popular Hibu Alternatives Main Product Hibu 4.1 [(90)](https://www.softwareadvice.com/website-builder/hibu-profile/reviews/) Ratings Breakdown - 4.04Ease of use - 3.69Value for money - 4.0Customer support - 4.04Functionality Pricing Starting at $449.00 per month Get Price Alternative Product [Wix](https://www.softwareadvice.com/crm/wix-profile/) 4.4 [(10760)](https://www.softwareadvice.com/crm/wix-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.31Value for money - 4.22Customer support - 4.27Functionality Pricing Starting at $17.00 per month Get Price Alternative Product [Squarespace](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/) 4.6 [(3417)](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.31Value for money - 4.37Customer support - 4.31Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Systeme.io](https://www.softwareadvice.com/email-marketing/systeme-io-profile/) 4.8 [(2128)](https://www.softwareadvice.com/email-marketing/systeme-io-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.86Value for money - 4.85Customer support - 4.68Functionality Pricing Starting at $17.00 per month Get Price Alternative Product [Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/) 4.5 [(17674)](https://www.softwareadvice.com/crm/mailchimp-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.35Value for money - 4.17Customer support - 4.36Functionality Pricing Starting at $13.00 per month Get Price Alternative Product [Marketing 360](https://www.softwareadvice.com/marketing/marketing-360-profile/) 4.5 [(1149)](https://www.softwareadvice.com/marketing/marketing-360-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.31Value for money - 4.57Customer support - 4.43Functionality Pricing Available upon request Get Price ## Hibu Pricing and Plans Starting price: $449.00 per month Free Trial Free Version Hibu One $449.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Hibu Features - Popular features found in Social Media Marketing Activity Dashboard Automated Publishing Campaign Management Customer Segmentation Customizable Templates Engagement Tracking Keyword Filtering Multi-Account Management Social Media Integration Social Media Monitoring Social Promotion - More features of Hibu A/B Testing Activity Tracking Advertising Management Audience Targeting Bid Management Budget Management Campaign Analytics Campaign Planning Campaign Scheduling Campaign Segmentation Channel Management Content Management Conversion Rate Optimization Conversion Tracking Customer Engagement Customizable Branding Customizable CTAs Customization Dashboard Design Management Display Ad Management Drip Campaigns Dynamic Content Email Campaign Management Email Management Email Marketing Email Templates Landing Pages/Web Forms Lead Generation Lead Management List Management Live Chat Marketing Automation Mobile Optimization Monitoring Multi-Campaign Multi-Channel Marketing Performance Metrics Personalization Pre-built Templates Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Real-Time Updates Reminders Reporting/Analytics Reporting & Statistics Reputation Management Response Management Review Monitoring Review Notification ROI Tracking Scoring Search Marketing SEO Management Social Advertising Social Marketing Template Management Third-Party Integrations Website Analytics Website Management Website Visitor Tracking ## Hibu User Reviews Overall Rating 4.1 Ratings Breakdown 5 66% 4 9% 3 7% 2 3% 1 16% Secondary Ratings Ease of Use 4.0 Value for money 3.7 Customer support 4.0 Functionality 4.0 Julie B. Verified reviewer Entertainment 11-50 employees Used weekly for less than 2 years Review source Reviewed January 2024 Hibu Improved Our Online Presence 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Hibu's "Listings Management" tool allows me to easily update my company contact info, hours of operation and important information with a few clicks and that seamlessly updates all over the internet (google, yelp, random sites). Real time review notifications are also extremely helpful. I no longer have to physically monitor the internet searching for company reviews. When a guest posts a review I immediately receive an email and text so that I can respond in real time. Cons: I'm pleased with 100% of the functions of Hibu that my business uses. Vendor Response Thank you! So glad to hear that you're happy with our service! We look forward to continuing to meet your business’ needs. Replied March 2024 Read More EL Edwin L. Verified reviewer Retail 2-10 employees Used daily for less than 12 months Review source Reviewed April 2025 Working with Hibu & \[sensitive content hidden\] 5 We love working with \[sensitive content hidden\]e & Hibu they have helped our business grow with the wbsite they have out together for us Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Wonderful to work with \[sensitive content hidden\], she has been helpful & our business has grown Cons: Nothing we are extremely happy with working \[sensitive content hidden\] & Hibu We would recommend them to anyone Reasons for switching to Hibu Wasn't doing anything for our website & & our business is better for it! Vendor Response hank you! So glad to hear that you're happy with our service! We look forward to continuing to meet your business’ needs. Replied May 2025 Read More FL Forrest L. Verified reviewer Construction 2-10 employees Used weekly for less than 6 months Review source Reviewed August 2026 Great rep, solid platform overall 5 Hibu's platform covers a lot of ground for local marketing, and having \[sensitive content hidden\] as our rep made the process easier — she's responsive, patient with our decision-making, and tailors recommendations instead of just pushing the standard package. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: \[sensitive content hidden\] been responsive and easy to work with, and Hibu's tools (website, SEO, ad tracking) give a clear picture of where leads are coming from. Good combo of a hands-on rep and useful reporting. Cons: Contract terms feel like a big ask before you've seen real results, and the monthly cost is steep for a smaller business. Would like more flexibility upfront. Read More TB Taylor B. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed May 2026 Scam Artists Official 1 Hibu has a great sales pitch and horrible execution. They train their employees to stay uneducated. I have a background in digital marketing and pay per click and they set us up with a 30 dollar a day max campaign in an industry that spends 30 dollars a click. They lied to my ca e about their experience within the industry and beat practices and too. Our money and ran. My rep was an incredible rep ten years ago. She seems to be more interested in a comfortable salary and bonus structure than having a commitment to local businesses. So sad the way that these companies think they can continue to get away with these type of relationships when digital Marketing is going to be all but taken over by AI in the next five years. They’ll be out of business in ten years. Guaranteed. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: Ease of use of platform. I have nothing else to say. They’ve invested in a bunch of shiny platform modules that do nothing for the average business owner. It’s shiny and convoluted data that makes a brand new business feel like they’re doing something enterprise and allows Hibu to direct strategy calls and make favorable callouts to themselves, instead of giving transparent acces to. Google dashboard or anything of actual use. This company suuuuuuuuuuucks. Cons: Commitment to service and transparency from sales reps and strategists alike. Unresponsive KY reps. I worked for Hibu for a short amount of time. They experience incredibly high turnover and they blast their new employees through training that doesn’t even give them an opportunity to consider if they’re a good match for the role. This company wants people to go are ready to scam small businesses. They have about a 50/50 shot at producing leads for a company and they bank on that business model and have no conscience of the customers they burn. They don’t allow you to directly review them on their site or on Google because their reputation is terrible. Chat GPT breaks them down as a poor provider. These guys have been through tons of corporate acquisitions and they gaslight the absolute shit out of people on digital strategy. I would be somberassed to still be working at this company. Their reps and their strategy in itself, are terrible. Vendor Response Thank you for your feedback. We’d like to better understand the specifics of your experience so we can review your concerns appropriately. Please email us at websites@hibu.com with your business name and/or Hibu account number, along with a brief description of your concerns, and our team will take a closer look. Replied June 2026 Read More BF Bonnie F. Verified reviewer Construction 11-50 employees Used weekly for less than 12 months Reviewed December 2025 Great service 5 Our experience in revising the website was top notch. Hibu worked directly with us to get the style and feel that we are looking for. Edits are simple to make and take place very quickly. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Very user friendly, staff is excellent and very responsive. We work with Shannon and she has been an excellent resource Cons: A little pricey but overall we are satisfied with the services that we receive. I really don't have any complaints. We would just like it if it was a little more cost effective. Vendor Response We’re thrilled you’ve had a positive experience! Thank you so much for sharing your Hibu review. Have a great day! Replied December 2025 Read More MC Matt C. Verified reviewer Consumer Services 11-50 employees Used weekly for more than 2 years Review source Reviewed October 2024 honest review of Hibu 1 It is almost hard to descibe in words how bad my experience with Hibu has been. They do not follow through with promises, they don't know what they're doing, although they will claim they're "experts" in marketing. I wasted so much of my hard-earned money on their gimics. To top it all off, when I called to cancel my services, they said I didn't give them enough notice and charged me for another month. I highly recommend you choose ANYONE but this poor excuse for a company. Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Our service from the rep we initially signed up with, briefly Cons: marketing strategy, claims they were experts in my field, constantly asking to spend more money Reasons for switching to Hibu Better results were promised by Hibu for the same or less budget Vendor Response Your feedback is important to us and we’d love to talk to you about how we can make things right. Please email us at cs.escalations@hibu.com with the information below: "Capterra concern” in the subject line Your business name and/or Hibu account number in the body A description of the issue (you can even cut and paste the same review you already left) Replied November 2024 Read More MJ Monique J. Verified reviewer Child Day Care Services 2-10 employees Used daily for less than 12 months Review source Reviewed February 2026 I wish I never chose this company for marketing 1 My experience working with Hibu was extremely disappointing and ultimately a waste of my time, money, and effort. I was initially contacted and encouraged to switch from my existing website to one they would provide, which was presented to me as a free, optimized solution that would improve my business visibility. However, after signing, I later learned from another representative that I was actually being charged for the website in addition to the marketing service all along. Throughout our agreement, I raised repeated concerns that my business was being advertised in the wrong city. Despite paying monthly, my concerns went unanswered, and when leads did come in, potential customers believed my business was located in the incorrect location listed in the ads. As a result, I did not gain any new clients from the service I was paying for. After four months, I requested to end the agreement. Although multiple representatives acknowledged that the ads were running in the wrong area, each person passed responsibility to someone else and claimed they didn’t understand how the mistake happened. I was told the issue would be escalated and corrected, but it never was. Instead, billing continued and payment was still demanded, with little interest shown in actually resolving the problem or providing satisfactory service. Even my sales representative, \[sensitive content hidden\], contacted me stating he would help resolve the situation, but after that conversation I received no follow-up or assistance. Overall, my experience was frustrating, misleading, and unproductive. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: In person assigned sales rep unfortunately this didn’t help because he only emailed supposed results a few times a month. When I sent him messages asking him to correct errors I often didn’t receive a response. Cons: Seemed more interested in locking into a contract and receiving payment than producing results and being accurate in their marketing for the company. Read More STEVE A. Verified reviewer Wholesale 2-10 employees Used daily for less than 6 months Review source Reviewed April 2026 Hibu not professional. All they know how to do is collect money 1 Collected money to do absolutely nothing. I had reviews website. They put it on Facebook didn't do anything. All I got was Spam calls complained they never responded to any complaints. Did not do anything to repair anything and would not let me cancel. I had to block them from my credit card. Finally to stop them from taking the money they did absolutely nothing. They're very good at trying to collect money though I got to tell you. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: The worst digital marketing company on the planet all they did was collect money and they never responded to any complaints. Could not cancel the service and they just ripped me off $8 $900 a month for nothing zero not one phone call. Everything was spam. Nothing was ever done to fix anything after 3 or 4 months of taking my money. That's all they know. How to do is collect money. They do nothing. Cons: Norhing, was done. They offered Facebook did nothing SEO. Nothing all we ever got was spam calls. Complaints had reviews on the site. Everything was done on my end. They did absolutely nothing to help my business. Not one thing, not one phone call. Read More PH Patina H. Verified reviewer Marketing and Advertising 51-200 employees Used weekly for less than 2 years Reviewed December 2025 The easy way to use the application 5 I love the program. It allows me to connect with the client and put a package together for them that suits their needs. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like the fact that it includes telephone numbers and emails so that I might be able to reach out to them to better put a package together. I love the fact that I can call them. Cons: I really can't think of anything that I don't like about the application if I had one thing to say is make the comment filled a little bit longer. Vendor Response Thanks for the awesome Hibu review! It really does mean a lot. Don't hesitate to let us know if you need anything from us in the future. Replied December 2025 Read More CB Christina B. Verified reviewer Judiciary 2-10 employees Used weekly for less than 2 years Reviewed December 2025 Review of HIBU 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Ease of submitting information has always been great- my contact person is always readily available to help with any issues. Cons: navigating the website was more difficult than I felt that it should have been, but it, was overall, a fine experience. Vendor Response Thank you! So glad to hear that you're happy with our service! We look forward to continuing to meet your business’s needs. Replied December 2025 Read More Showing 1 - 10 of 90 Reviews [See All Reviews](https://www.softwareadvice.com/website-builder/hibu-profile/reviews/) ## Hibu Popular Comparisons [Wix vs Hibu](https://www.softwareadvice.com/website-builder/hibu-profile/vs/wix/)[Squarespace vs Hibu](https://www.softwareadvice.com/website-builder/hibu-profile/vs/squarespace/)[Mailchimp vs Hibu](https://www.softwareadvice.com/website-builder/hibu-profile/vs/mailchimp/)[Marketing 360 vs Hibu](https://www.softwareadvice.com/website-builder/hibu-profile/vs/marketing-360/)[Thryv vs Hibu](https://www.softwareadvice.com/website-builder/hibu-profile/vs/thryv/)[Marketo Engage vs Hibu](https://www.softwareadvice.com/website-builder/hibu-profile/vs/marketo/) [Compare All Alternatives](https://www.softwareadvice.com/website-builder/hibu-profile/alternatives/) ## Other Top Recommended Social Media Marketing Software [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) **4.5** (6251) Recently recommended **5** times [emfluence Marketing Platform](https://www.softwareadvice.com/marketing/emfluence-profile/) **4.7** (51) Recently recommended **5** times [AgencyAnalytics](https://www.softwareadvice.com/web-analytics/agency-analytics-profile/) **4.8** (116) Recently recommended **2** times [Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/) **4.5** (17674) Recently recommended **0** times Stuck Between Options? 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