--- title: "Hibu Software Reviews, Demo & Pricing - 2026" description: "Review of Hibu Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/website-builder/hibu-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Social Media Marketing Software](https://www.softwareadvice.com/marketing/social-media-marketing-comparison/) / Hibu Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/website-builder/hibu-profile/reviews/)[Alternatives](https://www.softwareadvice.com/website-builder/hibu-profile/alternatives/) # Hibu Review From $449/month 1 plan Wondering if Hibu is right for your organization? Our Social Media Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Hibu 4.2 [(104)](https://www.softwareadvice.com/website-builder/hibu-profile/reviews/) Pricing Starting at $449.00 per month ### About Hibu Hibu Inc. uses extensive professional expertise and experience to provide small businesses across the US with technology-driven, integrated digital marketing. Our AI-enabled proprietary platform includes SEO, customer reviews, omnichannel advertising, automated email and text marketing, and more. Combining best-in-class technology, extensive professional expertise, and unmatched experience and data, Hibu delivers the digital marketing local businesses need - all from One Platform, One Provider. Check out Hibu's reviews and client testimonials to see how we're helping SMBs. Hibu is also a Meta Marketing Partner, Google Partner, Amazon Ads Partner, and Microsoft Advertising Elite Partner. Wondering if Hibu is right for your organization? Our Social Media Marketing Software selection experts can help you in 15 minutes or less. ## Hibu User Interface ## Popular Hibu Alternatives Main Product Hibu 4.2 [(104)](https://www.softwareadvice.com/website-builder/hibu-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 3.85Value for money - 4.14Customer support - 4.17Functionality Pricing Starting at $449.00 per month Get Price Alternative Product [Wix](https://www.softwareadvice.com/crm/wix-profile/) 4.4 [(10777)](https://www.softwareadvice.com/crm/wix-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.31Value for money - 4.22Customer support - 4.27Functionality Pricing Starting at $17.00 per month Get Price Alternative Product [Squarespace](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/) 4.6 [(3419)](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.31Value for money - 4.37Customer support - 4.31Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Systeme.io](https://www.softwareadvice.com/email-marketing/systeme-io-profile/) 4.8 [(2129)](https://www.softwareadvice.com/email-marketing/systeme-io-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.86Value for money - 4.85Customer support - 4.68Functionality Pricing Starting at $17.00 per month Get Price Alternative Product [Hostinger](https://www.softwareadvice.com/ecommerce/hostinger-profile/) 4.5 [(656)](https://www.softwareadvice.com/ecommerce/hostinger-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.55Value for money - 4.50Customer support - 4.37Functionality Pricing Starting at $1.59 per month Get Price Alternative Product [Marketing 360](https://www.softwareadvice.com/marketing/marketing-360-profile/) 4.5 [(1150)](https://www.softwareadvice.com/marketing/marketing-360-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.30Value for money - 4.56Customer support - 4.42Functionality Pricing Available upon request Get Price ## Hibu Pricing and Plans Starting price: $449.00 per month Free Trial Free Version Hibu One $449.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Hibu Features - Popular features found in Social Media Marketing Activity Dashboard Automated Publishing Campaign Management Customer Segmentation Customizable Templates Engagement Tracking Keyword Filtering Multi-Account Management Social Media Integration Social Media Monitoring Social Promotion - More features of Hibu A/B Testing Activity Tracking Advertising Management Audience Targeting Bid Management Budget Management Campaign Analytics Campaign Planning Campaign Scheduling Campaign Segmentation Channel Management Content Management Conversion Rate Optimization Conversion Tracking Customer Engagement Customizable Branding Customizable CTAs Customization Dashboard Design Management Display Ad Management Drip Campaigns Dynamic Content Email Campaign Management Email Management Email Marketing Email Templates Landing Pages/Web Forms Lead Generation Lead Management List Management Live Chat Marketing Automation Mobile Optimization Monitoring Multi-Campaign Multi-Channel Marketing Performance Metrics Personalization Pre-built Templates Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Real-Time Updates Reminders Reporting/Analytics Reporting & Statistics Reputation Management Response Management Review Monitoring Review Notification ROI Tracking Scoring Search Marketing SEO Management Social Advertising Social Marketing Template Management Third-Party Integrations Website Analytics Website Management Website Visitor Tracking ## Hibu User Reviews ## Hibu customer ratings - Overall rating: 4.2/5 - Total reviews: 104 ### Rating distribution - 5 stars: 72 reviews (69%) - 4 stars: 9 reviews (9%) - 3 stars: 6 reviews (6%) - 2 stars: 3 reviews (3%) - 1 star: 14 reviews (13%) ### Secondary ratings - Ease of use: 4.2/5 - Value for money: 3.9/5 - Customer support: 4.1/5 - Functionality: 4.2/5 --- ### Hibu Improved Our Online Presence - Overall rating: 5/5 - Reviewer: Julie B. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Hibu's "Listings Management" tool allows me to easily update my company contact info, hours of operation and important information with a few clicks and that seamlessly updates all over the internet (google, yelp, random sites). Real time review notifications are also extremely helpful. I no longer have to physically monitor the internet searching for company reviews. When a guest posts a review I immediately receive an email and text so that I can respond in real time. #### Cons I'm pleased with 100% of the functions of Hibu that my business uses. #### Vendor response Thank you! So glad to hear that you're happy with our service! We look forward to continuing to meet your business’ needs. Replied March 2024 --- ### Hibu is a fantastic digital marketing company! - Overall rating: 5/5 - Reviewer: Sunni P. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Hibu is a fantastic digital marketing company! They have helped me tremendously with the marketing and growth for my flooring company. My local rep is available, knowledgeable and extremely helpful. He is an expert in digital marketing and takes the time to understand what is most beneficial for my business. The work they do is transparent and reliable and has helped my business to grow! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Personalized service and marketing strategy with a local rep. This is a good return on investment and I'm very happy. #### Cons There isn't much I can say about Hibu that isn't great. If there is perhaps one slight drawback for me it would be that the dashboard can be a bit confusing for a novice. #### Vendor response We're delighted to hear that you've been happy with both the results and the personalized support you've received. Taking the time to understand each business's unique goals is a key part of our approach, and it's rewarding to know that partnership has helped drive growth for your company. Thank you for choosing Hibu and for sharing your feedback. We're excited to continue building on that momentum with you. Replied August 2026 --- ### Scam Artists Official - Overall rating: 1/5 - Reviewer: Taylor B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Hibu has a great sales pitch and horrible execution. They train their employees to stay uneducated. I have a background in digital marketing and pay per click and they set us up with a 30 dollar a day max campaign in an industry that spends 30 dollars a click. They lied to my ca e about their experience within the industry and beat practices and too. Our money and ran. My rep was an incredible rep ten years ago. She seems to be more interested in a comfortable salary and bonus structure than having a commitment to local businesses. So sad the way that these companies think they can continue to get away with these type of relationships when digital Marketing is going to be all but taken over by AI in the next five years. They’ll be out of business in ten years. Guaranteed. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Ease of use of platform. I have nothing else to say. They’ve invested in a bunch of shiny platform modules that do nothing for the average business owner. It’s shiny and convoluted data that makes a brand new business feel like they’re doing something enterprise and allows Hibu to direct strategy calls and make favorable callouts to themselves, instead of giving transparent acces to. Google dashboard or anything of actual use. This company suuuuuuuuuuucks. #### Cons Commitment to service and transparency from sales reps and strategists alike. Unresponsive KY reps. I worked for Hibu for a short amount of time. They experience incredibly high turnover and they blast their new employees through training that doesn’t even give them an opportunity to consider if they’re a good match for the role. This company wants people to go are ready to scam small businesses. They have about a 50/50 shot at producing leads for a company and they bank on that business model and have no conscience of the customers they burn. They don’t allow you to directly review them on their site or on Google because their reputation is terrible. Chat GPT breaks them down as a poor provider. These guys have been through tons of corporate acquisitions and they gaslight the absolute shit out of people on digital strategy. I would be somberassed to still be working at this company. Their reps and their strategy in itself, are terrible. #### Vendor response Thank you for your feedback. We’d like to better understand the specifics of your experience so we can review your concerns appropriately. Please email us at websites@hibu.com with your business name and/or Hibu account number, along with a brief description of your concerns, and our team will take a closer look. Replied June 2026 --- ### [sensitive content hidden] is Aswesome - Overall rating: 5/5 - Reviewer: Steve S. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent & Satisfied [sensitive content hidden] goes above and beyond for his clients. He listens carefully to your goals and provides clear options to help you achieve success. Since connecting with [sensitive content hidden] on Hibu, our client base has grown substantially. He is professional, engaging, and provides thorough answers to all inquiries with detailed and thoughtful responses. Thank you, [sensitive content hidden]! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Cons I have had a consistently positive experience with Hibu and my representative. [sensitive content hidden] is excellent and has been incredibly helpful throughout the entire process, always providing clear guidance and prompt support. #### Vendor response Thank you for sharing your feedback! We're delighted to hear that you've had such a positive experience and have seen meaningful growth in your client base. It's especially rewarding to know that the guidance, responsiveness, and dedication you received helped support your goals along the way. We truly appreciate your kind words and your confidence in our team. Replied August 2026 --- ### Hibu's Top Quality - Overall rating: 5/5 - Reviewer: Melissa F. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Hibu has been very positive. The product is easy to use, and customer service has always been efficient, responsive, and helpful whenever I have needed assistance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product is very easy to use and navigate. I have been with Hibu for years and have always found the website tools simple and convenient to manage for my business. #### Cons I have been with Hibu for years and honestly have very few complaints. If I have ever had a question or concern, customer service has been helpful in getting it resolved. #### Vendor response We're grateful to have earned your trust over the years. It's great to hear that you find our tools intuitive and that our team has been there when you needed support. Thank you for being a valued Hibu client, and we look forward to continuing to help your business thrive. Replied August 2026 --- ### I wish I never chose this company for marketing - Overall rating: 1/5 - Reviewer: Monique J. - Verified reviewer: Yes - Industry: Child Day Care Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered My experience working with Hibu was extremely disappointing and ultimately a waste of my time, money, and effort. I was initially contacted and encouraged to switch from my existing website to one they would provide, which was presented to me as a free, optimized solution that would improve my business visibility. However, after signing, I later learned from another representative that I was actually being charged for the website in addition to the marketing service all along. Throughout our agreement, I raised repeated concerns that my business was being advertised in the wrong city. Despite paying monthly, my concerns went unanswered, and when leads did come in, potential customers believed my business was located in the incorrect location listed in the ads. As a result, I did not gain any new clients from the service I was paying for. After four months, I requested to end the agreement. Although multiple representatives acknowledged that the ads were running in the wrong area, each person passed responsibility to someone else and claimed they didn’t understand how the mistake happened. I was told the issue would be escalated and corrected, but it never was. Instead, billing continued and payment was still demanded, with little interest shown in actually resolving the problem or providing satisfactory service. Even my sales representative, [sensitive content hidden], contacted me stating he would help resolve the situation, but after that conversation I received no follow-up or assistance. Overall, my experience was frustrating, misleading, and unproductive. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros In person assigned sales rep unfortunately this didn’t help because he only emailed supposed results a few times a month. When I sent him messages asking him to correct errors I often didn’t receive a response. #### Cons Seemed more interested in locking into a contract and receiving payment than producing results and being accurate in their marketing for the company. --- ### Hibu not professional. All they know how to do is collect money - Overall rating: 1/5 - Reviewer: STEVE A. - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Collected money to do absolutely nothing. I had reviews website. They put it on Facebook didn't do anything. All I got was Spam calls complained they never responded to any complaints. Did not do anything to repair anything and would not let me cancel. I had to block them from my credit card. Finally to stop them from taking the money they did absolutely nothing. They're very good at trying to collect money though I got to tell you. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The worst digital marketing company on the planet all they did was collect money and they never responded to any complaints. Could not cancel the service and they just ripped me off $8 $900 a month for nothing zero not one phone call. Everything was spam. Nothing was ever done to fix anything after 3 or 4 months of taking my money. That's all they know. How to do is collect money. They do nothing. #### Cons Norhing, was done. They offered Facebook did nothing SEO. Nothing all we ever got was spam calls. Complaints had reviews on the site. Everything was done on my end. They did absolutely nothing to help my business. Not one thing, not one phone call. --- ### Happy HIBU Client - Overall rating: 5/5 - Reviewer: Julie P. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Hibu is a little pricier than another company we were using for Google marketing, but it is worth the extra cost. Since using them, we are seeing increased traffic and bookings. The online management dashboard is also very helpful for seeing in real time where our activity is occurring and for viewing transcripts and recordings of our incoming calls. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Team responsiveness. I get replies the same or next business day. Also, super fast to adjust our marketing budget. The team gets that done typically on the same day. #### Cons Nothing so far! The services accurately reflect what we were told before starting, and we can see the benefits of using Hibu. #### Vendor response It's rewarding to hear that you're seeing meaningful growth in both traffic and bookings. We're especially glad that our team's responsiveness and the visibility provided through the dashboard have helped you stay connected to your marketing performance. We appreciate your confidence in Hibu and are grateful for the opportunity to support your business. Replied August 2026 --- ### Hibu Review - Overall rating: 4/5 - Reviewer: Jay A. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, it's been good. We've seen a steady rise in qualified leads. On the other hand, I'm not sure how effective our Google ads have been. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The personal customer service that our representative, [sensitive content hidden], provides. She follows up and makes sure to fix whatever issue we have. She's also been very patient with us. #### Cons We had some hiccups during the transition from RevLocal to Hibu. In fact, I was ready to move on from Hibu. However, [sensitive content hidden] went the extra mile to retain us as customers. #### Vendor response We appreciate you taking the time to share your feedback. We know that transitions can come with challenges, and we're grateful for the opportunity to continue earning your trust throughout the process. It's encouraging to hear you've seen a steady rise in qualified leads, and we're especially glad your representative's patience, responsiveness, and dedication made a positive difference. Thank you for choosing Hibu. We're happy to be part of your journey and look forward to supporting your continued success. Replied September 2026 --- ### Great rep, solid platform overall - Overall rating: 5/5 - Reviewer: Forrest L. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Hibu's platform covers a lot of ground for local marketing, and having [sensitive content hidden] as our rep made the process easier — she's responsive, patient with our decision-making, and tailors recommendations instead of just pushing the standard package. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros [sensitive content hidden] been responsive and easy to work with, and Hibu's tools (website, SEO, ad tracking) give a clear picture of where leads are coming from. Good combo of a hands-on rep and useful reporting. #### Cons Contract terms feel like a big ask before you've seen real results, and the monthly cost is steep for a smaller business. Would like more flexibility upfront. #### Vendor response We're glad to hear that the combination of our marketing tools and personalized support has been a good fit for your business. Providing clear insights and recommendations that align with each client's goals is something we work hard to deliver. Thank you for choosing Hibu and for sharing your experience with our team. Replied August 2026 --- Showing 1 - 10 of 104 Reviews [See All Reviews](https://www.softwareadvice.com/website-builder/hibu-profile/reviews/) ## Hibu Popular Comparisons [Wix vs Hibu](https://www.softwareadvice.com/website-builder/hibu-profile/vs/wix/)[Squarespace vs Hibu](https://www.softwareadvice.com/website-builder/hibu-profile/vs/squarespace/)[Marketing 360 vs Hibu](https://www.softwareadvice.com/website-builder/hibu-profile/vs/marketing-360/)[Thryv vs Hibu](https://www.softwareadvice.com/website-builder/hibu-profile/vs/thryv/)[Marketo Engage vs Hibu](https://www.softwareadvice.com/website-builder/hibu-profile/vs/marketo/) [Compare All Alternatives](https://www.softwareadvice.com/website-builder/hibu-profile/alternatives/) ## Other Top Recommended Social Media Marketing Software [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) **4.5** (6254) Recently recommended **10** times [emfluence Marketing Platform](https://www.softwareadvice.com/marketing/emfluence-profile/) **4.7** (51) Recently recommended **4** times [monday.com AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/) **4.6** (6108) Recently recommended **0** times [Instagram](https://www.softwareadvice.com/marketing/instagram-profile/) **4.7** (5215) Recently recommended **0** times Stuck Between Options? 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