About HostGator

HostGator is a website building software designed to help businesses create websites, online stores and portfolios using a drag-and-drop interface. The platform enables administrators to register domains, transfer files and protect data in accordance with secure sockets layer (SSL) protocols. Managers can use custom logos, images, fonts, navigation techniques and theme colors to build and launch websites. Additionally, HostGator allows teams to manage site backups and protect them against malware attacks. HostGator lets businesses manage email marketing campaigns, book appointments and analyze visitors’ behavior on a unified dashboard. Pricing is based on monthly subscriptions and support is extended via video tutorials, live chat, phone, knowledge base and FAQs....


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7 Reviews of HostGator

Average User Ratings

Overall

3.86 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(3)

3

4 stars

(1)

1

3 stars

(2)

2

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 7 of 7 results

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August 2021

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Pedro from Pedro Brandino

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Hostgator a Melhor e Mais Barata Hospedagem de Sites

Pros

Hostigator é fácil de usar, intuitiva e completa. Hospedagem multisites com preço bem acessivel. Suporte é nota 10 e sempre atende prontamente, com pessoas incriveis que realmente resolva os problemas. Ao acessar a área do cliente, temos muitos recursos e cursos gratuitos para ajudar a alavancar sites e blogs e como se posicionar com mais autoridade sobre nossa marca. Tem uma ferramenta incrível de criação de sites com páginas e layouts realmente belos. O suporte é fanyástico com atendimento 24H como eu já disse, é pontual.

Cons

Não tenho nada para descrever contra Hostgator, sinceramente não encontrei nada de negativo.

June 2021

Frederico from Doka35 Web Studio

Company Size: 2-10 employees

Industry: Design

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

I love hostgator

I have been a Hostgator customer for 9 years and I love the company. I can say that they offer the best service. I've never had any problems with the hosting, emails and features they offer. Just joy.

Pros

Easy and intuitive hosting platform, attentive and competent support, it makes my job a lot easier, endless possibilities for project development.

Cons

I would like to have the option to renew for another 3 years always following the new user value. When the 3-year period ends, the plan doubles the value. To continue with the affordable value of the new user I have to hire a new 3 year hosting and migrate all the content to this new hosting. In my view it would be unnecessary work if I had the option of recurring renewal without making the plan so expensive and maintaining loyalty.

Reasons for Switching to HostGator

I made the exchange due to the hosting value and I don't regret it.

May 2021

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PAUL from OSH

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

May 2021

Hostgator is not a good host

I wanted to make sure that my review was accurate so I went to their website to check on the pricing and the website was down. That pretty much sums up my experience with Hostgator. Before they were acquired by EIG in 2012, I felt that Hostgator was one of the best hosts on the internet. Their service and quality has declined dramatically since then.

Pros

They have good pricing and for a single website and you are restricted by budget, then they are good.

Cons

The amount of down time our clients have had is not ok. We deal with many clients and have had to move them from Hostgator to other hosts depending on their budget and needs, but pretty much any website that we move from Hostgator experiences better uptime as soon as they are moved. The support staff are not helpful and seem to be reading from an updated set of notes. When you move to the very high tiers then you get to deal with the "proper" support guys who can actually help and answer questions. But I don't want to have to deal with the VPS guys for every issue that we face.

July 2021

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

2.0

Functionality

2.0

July 2021

Decent choice for newbies looking for a hosting company to take care of the complicated stuff

This was useful for allowing me to get some of my earlier web clients set up with their own sites.

Pros

Unlike services like Digital Ocean, HostGator tries to take away the difficulty of launching and hosting websites. When I was newer to web design, this was a decent option for me but eventually I needed more freedom and control.

Cons

Add on services, like adding an SSL certificate, end up being much more complicated and expensive through HostGator rather than doing yourself, and I found the documentation to frequently be erroneous or confusing.

August 2021

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Juanito from Work Corp

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

De los mejores hosting calidad/precio

Mi experiencia a nivel general ha sido muy buena, lo recomiendo.

Pros

Me encanta que es un Hosting muy completo, tiene una gran relación calidad precio. El soporte es muy rápido y te ayudan en todo.

Cons

Me gustaría que tuviera mayores opciones de pago.

Reasons for Switching to HostGator

Por el costo más competitivo de hostgator, relación calidad/precio.

June 2021

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Customer support

1.0

Functionality

3.0

June 2021

HostGator: Suitable for small projects only

Pros

The cost is one of the major strength of the HostGator. You can simply host with the minimal cost.

Cons

The service is one of the major thing that I do not entertain of HostGator. Only marketing seems good but the deliverable is not.

September 2021

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Torikul from NockScript

Verified Reviewer

Company Size: 2-10 employees

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

September 2021

Fantastic web hosting company that is suitable for all kinds of websites

My overall experience is fantastic with Hostgator, this hosting company helped me to grow up my business and take it to the next level. Most of my clients like Hostgator web hosting even I also. In my web development carrier as a freelancer, I have used Hostgator so many times, can't explain how much helpful it was.

Pros

I'm a fan of their shared hosting especially because every time when I picked Hostgator shared hosting, it was much enough for me. Pricing is perfect, support is amazing, even the server performance is outstanding with almost 99.9% uptime. Hostgator provide WHM/cPanel that make the server configuration and management easier. However, they have multiple plans and packages build with a focus on users need. I tried all those packages and it was good enough for me from all sides.

Cons

My experience with Hostgator is really good, I don't have any cons in my mind about this company. But there is one small thing I really hate about HostGator. I don't know it is maybe a bug related to the IP-Address of the users. When I try to do portal login to my Hostgator account, or one of my client's accounts, I can't do it simply. Page does not load properly, or sometimes shows an IP related problem from my country, this is really annoying.

Reasons for Switching to HostGator

As a web developer, I have to work with different types of hosting companies. So, for my work purpose, I have used alternative hosting companies.